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Reviews of Village Hotel on Biltmore Estate

3.5 out of 5
Village Hotel on Biltmore Estate
207 Dairy Rd, Asheville, NC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1001 reviews" "
Rating 8 - Good. 164 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you needed was on the property. The hotel was lovely, and everyone was very friendly.
Stayed 2 nights in May 2024

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice except the room next to the elevators. Make sure you ask for a room away from them when booking.
Stayed 2 nights in Apr 2024
Response from Mark with Village Hotel on Biltmore Estate on 28 Apr 2024
Thank you for staying at The Village Hotel. We are thrilled you had a good experience!

6/10 Okay

Wayne

Travelled with family
Liked: Staff & service, amenities
Room smelled of mold. Staff were kind and had the room fixed by the next day. Not a great first start but a great final.
Stayed 1 night in Mar 2024
Response from Mark with Village Hotel on Biltmore Estate on 25 Apr 2024
Thank you for staying with us. We are sorry to learn of the room issue that you encountered and glad that it was resolved. Thank you for your feedback.

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Village hotel is in the perfect location. It’s right in the middle of Antler Hill Village and right next to the Winery.
Stayed 2 nights in Apr 2024
Response from Mark with Village Hotel on Biltmore Estate on 23 Apr 2024
Thank you for staying at The Village Hotel. We are thrilled you had a wonderful experience!

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and fresh with wonderful amenities. The staff was friendly and very helpful.
Stayed 1 night in Apr 2024
Response from Mark with Village Hotel on Biltmore Estate on 14 Apr 2024
Thank you for staying at The Village Hotel on Biltmore Estate. We are thrilled you had a wonderful experience!

10/10 Excellent

Ellen

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Mark with Village Hotel on Biltmore Estate on 10 Apr 2024
Thank you for staying at The Village Hotel on Biltmore Estate. We are thrilled you had a wonderful experience!

10/10 Excellent

Iris

Stayed 2 nights in Apr 2024
Response from Mark with Village Hotel on Biltmore Estate on 26 Apr 2024
Thank you for staying at The Village Hotel. We are thrilled you had a wonderful experience!

10/10 Excellent

Tanya, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
This is a repeat visit for us. We love the convenience of this hotel.
Stayed 1 night in Apr 2024
Response from Mark with Village Hotel on Biltmore Estate on 7 Apr 2024
Thank you for staying at The Village Hotel on Biltmore Estate. We are thrilled you had a wonderful experience!

10/10 Excellent

greg

Stayed 2 nights in Mar 2024
Response from Village Hotel on 19 Apr 2024
Thank you for staying with us and taking the time to leave a review. We hope to see you again soon.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying on the Biltmore property. We did not have a car so paid to use the shuttle bus to take us to the mansion. Rebecca was our driver and gave us so much information. Thanks to her we learned a lot more. The restaurants on property where very good, especially the Bistro. It was March so still a little chilly but the hotel has a fire pit on from 8am till 10pm. We enjoyed drinking our wine out there and chatting with many other guests. We had no trouble getting an Uber when we checked out, although they said it may be hard in busier times. I would defiantly recommend this hotel.
Stayed 2 nights in Mar 2024
Response from Mark with Village Hotel on Biltmore Estate on 27 Mar 2024
Thank you for staying at The Village Hotel on Biltmore Estate. We are thrilled you had a wonderful experience!

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
The Biltmore estate is amazing! Highly recommend
Stayed 3 nights in Mar 2024
Response from Village Hotel on 25 Mar 2024
Thank you for staying with us and taking the time to leave us a review, we hope to see you again soon!

10/10 Excellent

Sue

Stayed 2 nights in Mar 2024
Response from Mark with Village Hotel on Biltmore Estate on 14 Apr 2024
Thank you for staying at The Village Hotel on Biltmore Estate. We are thrilled you had a wonderful experience!

6/10 Okay

james, mount pleasant

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good access to Biltmore gardens Terrible beds
Stayed 2 nights in Mar 2024
Response from Village Hotel on 25 Mar 2024
Thank you for staying with us and taking the time to leave us a review, we hope to see you again soon!

10/10 Excellent

Lynn, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing property.
Stayed 1 night in Mar 2024
Response from Mark with Village Hotel on Biltmore Estate on 18 Mar 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! There were baby goats on the property that our kids loved. We at at Cedric’s— amazing service with our waiter Chris!
Stayed 1 night in Mar 2024
Response from Mark with Village Hotel on Biltmore Estate on 18 Mar 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience and that your children enjoyed seeing our baby goats!

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for an Orvis fly fishing class. Great time. Wonderful atmosphere. The Dining Room is fantastic!!
Stayed 1 night in Mar 2024
Response from Mark with Village Hotel on Biltmore Estate on 17 Mar 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

10/10 Excellent

xiaoming

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 1 night in Mar 2024
Response from Mark with Village Hotel on Biltmore Estate on 17 Mar 2024
Thank you for staying at The Village Hotel on Biltmore Estate. We are thrilled you had a wonderful experience!

10/10 Excellent

Weslene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Coffee shop not open early enough for us.
Stayed 1 night in Mar 2024
Response from Mark with Village Hotel on Biltmore Estate on 17 Mar 2024
Thank you for staying at The Village Hotel on Biltmore Estate and for sharing your Village Cafe request.

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time walking the property. The food, and service we had was great. We did run in a skunk on our evening venture so dog owners should be aware!
Stayed 2 nights in Mar 2024
Response from Mark with Village Hotel on Biltmore Estate on 17 Mar 2024
Thank you for staying at The Village Hotel on Biltmore Estate. We are thrilled you had a wonderful experience!At times guest can encounter animals on the estate. We are glad that your encounter was a non-issue one.

10/10 Excellent

Oluwafemi

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of activity
Stayed 3 nights in Feb 2024
Response from Mark with Village Hotel on Biltmore Estate on 26 Feb 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were very pleased with our stay. The dining options are very varied and delicious. There are miles of trails to walk about on the estate property and we did our best to walk them all.
Stayed 2 nights in Feb 2024
Response from Mark with Village Hotel on Biltmore Estate on 21 Feb 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with wonderful views.
Stayed 1 night in Feb 2024
Response from Mark with Village Hotel on Biltmore Estate on 20 Feb 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

10/10 Excellent

Charmaine, Trussville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love visiting the Biltmore, will definitely be back!
Stayed 2 nights in Jan 2024
Response from Mark with Village Hotel on Biltmore Estate on 20 Feb 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience and look forward to your return!

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful place!!! The staff was excellent and very professional!!! Loved the entire experience from the room, the service, the shopping, the grounds, the Estate is majestic!!!
Stayed 1 night in Feb 2024
Response from Mark with Village Hotel on Biltmore Estate on 13 Feb 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

8/10 Good

Marion, Pequannock

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We did not like that the on-site Restaurants are closed on certain days. They should be open 7 days a week of guests.
Stayed 2 nights in Feb 2024
Response from Mark with Village Hotel on Biltmore Estate on 8 Feb 2024
Thank you for staying with us and for taking the time to share with us your experience. We agree with you regarding our restaurant daily availability. Asheville's Food & Beverage workforce has not fully returned to the area and we strive to not over work our wonderful staff. We hope this changes so that our restaurants can daily meet the needs of our guests. Thank you again for your feedback.

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds with mountains and river surrounding the village.
Stayed 3 nights in Feb 2024
Response from Mark with Village Hotel on Biltmore Estate on 7 Feb 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

10/10 Excellent

Paula Jill

Stayed 5 nights in Jan 2024
Response from Mark with Village Hotel on Biltmore Estate on 7 Feb 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little getaway!!!
Great place to stay right on the Biltmore Estate food, wine, and good times there
Stayed 1 night in Jan 2024
Response from Village Hotel on 1 Feb 2024
Thank You for staying with us and taking the time to leave a review! We hope to see you again soon!

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities
Couples get away. The hotel itself is very nice good amenities. The bed was horrible very hard. The bed linens very cheap for the price of the hotel. They was no fitted sheet on the bottom so you end up sleeping on the mattress cover if you move in your sleep. Our room had a very strange odor. Food was good staff great.
Stayed 1 night in Jan 2024
Response from Village Hotel on 1 Feb 2024
Thank You for staying with us and taking the time to leave a review! We hope to see you again soon!

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Village Hotel on 28 Jan 2024
Thank you for staying with us and taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Village Hotel on 28 Jan 2024
Thank you for staying with us and taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Village Hotel on 28 Jan 2024
Thank you for staying with us and taking the time to leave a review. We hope to see you back again soon!

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Village Hotel on 21 Jan 2024
Thank you for staying with us and taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Mark, rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Village Hotel on 21 Jan 2024
Thank you for staying with us and taking the time to leave us a review! We hope to see you again soon!

10/10 Excellent

Morris

Stayed 2 nights in Jan 2024
Response from Mark with Village Hotel on Biltmore Estate on 7 Feb 2024
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel
Beautiful hotel in a natural landscape. So glad I stayed here.
Stayed 1 night in Jan 2024
Response from Village Hotel on 19 Jan 2024
Thank you for your recent stay and for taking the time to leave us a review! We hope to see you again soon!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Village Hotel on 19 Jan 2024
Thank you for your recent stay and for taking the time to leave us a review! We hope to see you again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Village Hotel on 19 Jan 2024
Thank you for your recent stay and for taking the time to leave us a review! We hope to see you again soon!

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The village hotel is so convenient to the Biltmore Estate , we will definitely stay there again.
Stayed 1 night in Dec 2023
Response from Village Hotel on 27 Dec 2023
Thank you for your recent stay with us! We are so glad you had a wonderful time! Please, come see us again soon!

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit. The facility was nice and clean. The staff was very friendly and helpful.
Stayed 2 nights in Dec 2023
Response from Village Hotel on 8 Dec 2023
Thank you for staying with us and taking the time to leave us a review!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Village Hotel on 8 Dec 2023
Thank you for staying with us and taking the time to leave us a review!

10/10 Excellent

Ethel Marie

Stayed 2 nights in Nov 2023
Response from Mark with Village Hotel on Biltmore Estate on 28 Nov 2023
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Enjoyment
This is an amazing hotel especially dressed up for Christmas to coincide with the Biltmore Mansion's Christmas Season.
Stayed 2 nights in Nov 2023
Response from Mark with Village Hotel on Biltmore Estate on 14 Nov 2023
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Good but could do better
It was a good stay. However it could have had a few more amenities for the price. Such as robes. Also a few things didn’t work like charger on phone for phones. And transportation to the house as part of the cost of the room.
Stayed 1 night in Oct 2023
Response from Village Hotel on 1 Nov 2023
Thank you for your recent stay and for taking the time to give us valuable feedback. We hope to see you again soon.

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The hotel room was quiet and comfortable. The village had just anything we would need.
Stayed 2 nights in Oct 2023
Response from Corey Brookhouzen on 31 Oct 2023
Thank you for your kind review! We hope to have the opportunity to see you again in the future!

10/10 Excellent

William Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful trip
We visit the Village Hotel each fall and our trip was wonderful. Great hotel, friendly staff.
Stayed 3 nights in Oct 2023
Response from Corey Brookhouzen on 25 Oct 2023
Thank you for staying at The Village Hotel on Biltmore Estate! We are thrilled you had a wonderful experience!

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the biltmore estate.
Stayed 1 night in Oct 2023
Response from Mark with Village Hotel on Biltmore Estate on 22 Oct 2023
Thank you for choosing to stay with us! We are thrilled you enjoyed your visit and look forward to seeing you again.

8/10 Good

Kristen, Pageland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place. Not willing to work with accommodations. Wanted to upgrade yo a king size bed but front desk didn’t want to accommodate. The bathroom doors are beautiful but not practical.
Stayed 2 nights in Sep 2023
Response from Village Hotel on 16 Oct 2023
Thanks for staying with us and taking the time to leave us a review! I apologize we were sold out of King Rooms. We would love to have you stay with us again!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time ! Can’t wait to come back!
Stayed 2 nights in Aug 2023
Response from Mark with Village Hotel on Biltmore Estate on 16 Oct 2023
Thank you for choosing to stay with us! We are thrilled you enjoyed your visit and look forward to seeing you again.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Elmer from Village Hotel Biltmore Estate on 8 Oct 2023
Thank you for choosing to stay with us! We are thrilled you enjoyed your visit and look forward to seeing you again.