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"Even tho it started off not so good cause of another guess being rude and disrespectful and threatening to call the police on me because he felt like he was better than us. The staff try they best to accommodate us for the situation. Even tho i felt that they could of did a little better cause i felt like if it was me [person of color] would have forsure got kicked out and had me in the back of the police car. I had to take what ever they gave me. They didn't even have no out come on how they delt with this rude guess. I left there with a sour taste in my mouth. But hey it is what it is."

"The room was spotless, the staff was both friendly and helpful, the views are unparalleled, and the overall amenities were above the bar."

"My experience was amazing all thanks to our driver alan he gave us all the hotspots and all the info we needed staff is amazing and helpful."

"It was GR8 eavreything is in perfect condition and the staff we're friendly and helpful "

"I would like more healthy breakfast and dinner options. Also vegan/vegetarian options for both."

"Amazing place tho stay. Condo was so comfortable and quiet. Definitely coming back next winter / summer. If you’re planning in visit Aspen this is your best option to stay, 5 stars rate. Thank you to the giant workers for y’all help. Definitely recommend this place. Best regards from San Antonio, Tx / Mexico. "

"Everyone is friendly, Beautiful rooms, perfect location. It’s close to everything. "

"We had an overall great stay, just like last year. We love how warm and inviting the entire experience is - cider and cookies and popcorn! My son left his backpack in our room and Clarisa took it to UPS to have it shipped to our house. Clarisa is probably the best part of our experience - she’s welcoming, helpful, and genuinely interested in the guests. Aspen is lucky to have this hotel for those of us who don’t have oodles of $ but still love to visit this town. Please don’t ever sell :). "

"This was perhaps one of the nicest suite of rooms we've ever stayed in. Impeccably furnished in European style, and the location was outstanding. We had some issues with our heat and it was serviced in very short order. Highly recommend! "