Minibar, in-room safe, individually decorated, desk

Reviews of Hotel Spa Ciudad de Astorga by Portblue Boutique

4 out of 5
Hotel Spa Ciudad de Astorga by Portblue Boutique
Calle Los Sitios 7, Astorga, Leon

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 184 reviews" "
Rating 8 - Good. 48 out of 184 reviews" "
Rating 6 - Okay. 10 out of 184 reviews" "
Rating 4 - Poor. 4 out of 184 reviews" "
Rating 2 - Terrible. 1 out of 184 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

anezka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Jessica, Brea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and accommodations were comfortable, clean and the blackout curtains helped to have a good night’s sleep. The highlight for me was the massage with Jose! After several days of walking, he knew exactly what to hit in order to help me walk normal again. Highly recommended!!!!
Stayed 1 night in May 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astorga is an amazing town, and this is a wonderful place to stay in the heart of it.
Stayed 2 nights in May 2024
Response from Front office on 9 May 2024
Dear Henry, thank you ever so much for having taken the time to share this wonderful review with us. We are delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back again in the not too distant future. Warm regards Your team Hotel Spa Ciudad de Astorga by PortBlue Boutique

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location a short walk from the cathedral. Stayed one night while doing the Camino. Would have loved to stay longer and explore Astorga more.
Stayed 1 night in May 2024
Response from Front office on 9 May 2024
Dear Denise, thank you ever so much for having taken the time to share this wonderful review with us. We are delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back again in the not too distant future. Warm regards Your team Hotel Spa Ciudad de Astorga by PortBlue Boutique

10/10 Excellent

pedro, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to everything you need to visit
Stayed 2 nights in Mar 2024
Response from Front office on 5 Apr 2024
Dear Pedro, thank you so much for taking the time to share with us your evaluation of our establishment, also for choosing us to stay in our beautiful city. We are very happy that you enjoy it. It will be a pleasure to welcome you again whenever you want in our Hotel Boutique. Warm regards Your team Hotel Spa Ciudad de Astorga by PortBlue Boutique

10/10 Excellent

Anping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Spa Ciudad de Astorga by PortBlue Boutique on 20 Nov 2023
Ha sido un placer tenerle como huésped, estamos muy agradecidos por tomarse el tiempo de compartir su valoración con nosotros. Estaremos por ello encantados de poder recibirle cuando desee de nuevo en este, su Hotel Boutique. Con mucho aprecio

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and comfortable. Great breakfast.
Stayed 1 night in Oct 2023
Response from Your Hotel Ciudad de Astorga by Portblue on 20 Nov 2023
It has been a pleasure to have you as a guest, we are very grateful to you for taking the time to share your review with us. We look forward to welcoming you back to this, your boutique hotel, whenever you wish. With much appreciation

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Spa Ciudad de Astorga by PortBlue Boutique on 4 Dec 2023
Ha sido un placer tenerle como huésped, estamos muy agradecidos por tomarse el tiempo de compartir su valoración con nosotros. Estaremos por ello encantados de poder recibirle cuando desee de nuevo en este, su Hotel Boutique.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Spa Ciudad de Astorga by PortBlue Boutique on 4 Dec 2023
Ha sido un placer tenerle como huésped, estamos muy agradecidos por tomarse el tiempo de compartir su valoración con nosotros. Estaremos por ello encantados de poder recibirle cuando desee de nuevo en este, su Hotel Boutique.

6/10 Okay

Anthony

Stayed 1 night in Aug 2023

6/10 Okay

Ketil

Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. The hotel is well-placed for sightseeing.
Stayed 5 nights in Jun 2023
Response from Your Hotel Ciudad de Astorga by Portblue on 4 Dec 2023
Ha sido un placer tenerle como huésped, estamos muy agradecidos por tomarse el tiempo de compartir su valoración con nosotros. Estaremos por ello encantados de poder recibirle cuando desee de nuevo en este, su Hotel Boutique.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay, but breakfast could be a lot better
Our room was nice and spacious, and the bed was pretty comfortable. The only minor complaint we have about the room is that the tub separator wasn't really effective and water leaked after each shower that the floor was pretty wet. The breakfast was also subpar for a 4 star hotel. The selection was limited, and there was rotting fruit sitting among the rest, and some sad looking packaged pastry. The coffee was also very mediocre. We don't recommend paying extra for the breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Erik, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very clean, and a lovely little spa pool with jets, a hot tub, saunas, etc. Lots of dining options are an easily walkable distance, as is at least one grocery store. Would absolutely stay here again
Stayed 1 night in May 2023
Response from Hotel Spa Ciudad de Astorga by PortBlue Boutique on 19 Jun 2023
Dear Erik, we are very pleased that you enjoyed our location in our beautiful two thousand year old city. We would be delighted to welcome you again soon on your next visit. Sincerely Your team Hotel Spa Ciudad de Astorga by PortBlue Boutique

10/10 Excellent

Caitlin

Stayed 1 night in May 2023
Response from Hotel Spa Ciudad de Astorga by PortBlue Boutique on 19 Jun 2023
Dear Caitlin we are grateful for your visit and for being part of your trip, we hope we can count on you on another occasion and that you are in better health.Warm regards,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sick and had just checked out of the Albergue. They let me check in very early, so I got to sleep all day. ! Very rare these days.
Stayed 1 night in Apr 2023
Response from Your Hotel Ciudad de Astorga by Portblue on 5 May 2023
Dear AnnaWe are grateful for your visit and for being part of your trip, we hope we can count on you on another occasion and that you are in better health.Warm regards,

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, close to all
Stayed 1 night in Apr 2023
Response from Hotel Spa Ciudad de Astorga by PortBlue Boutique on 5 May 2023
Dear ArthurWe thank you in advance for your visit and for taking the time to rate us as it allows us to improve. We hope to be able to count on you again on another trip.Kind regards,

10/10 Excellent

Michael

Stayed 1 night in Apr 2023
Response from Hotel Spa Ciudad de Astorga by PortBlue Boutique on 11 Apr 2023
Dear Michael, It has been a pleasure to have you as our guests and we are very grateful to you for taking the time to share your review with us. We are glad that you enjoyed everything so much, as it encourages us even more to strive every day working for your well-being. We will be delighted to welcome you again soon in this, your Boutique Hotel. With much appreciation Your team Hotel Spa Ciudad de Astorga by PortBlue Boutique Hotel Spa Ciudad de Astorga by PortBlue Boutique

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located conveniently in close proximity to everything. Beautifully serene environment inside. Wonderful staff who were very helpful with everything we needed.
Stayed 3 nights in Mar 2023
Response from Hotel Spa Ciudad de Astorga by PortBlue Boutique on 11 Apr 2023
Dear Carol, It has been a pleasure to have you as our guests and we are very grateful to you for taking the time to share your review with us. We are glad that you enjoyed everything so much, as it encourages us even more to strive every day working for your well-being. We will be delighted to welcome you again soon in this, your Boutique Hotel. With much appreciation Your team Hotel Spa Ciudad de Astorga by PortBlue Boutique Hotel Spa Ciudad de Astorga by PortBlue Boutique

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Hotel Spa Ciudad de Astorga by PortBlue Boutique on 5 Nov 2022
Estimado Huesped, nos alegramos que haya disfrutado tanto del Hotel como de nuestra bella ciudad bimilenaria. Estamos agradecidos por tomarse el tiempo de compartir con nosotros su valoración de nuestro establecimiento, que nos permite seguir buscando la excelencia en el servicio y trato a nuestros huéspedes. Estaremos encantados de volver a recibirle pronto de nuevo en este, su Hotel Boutique. Con mucho aprecio Su equipo

10/10 Excellent

Coral

Stayed 1 night in Sep 2022
Response from Hotel Spa Ciudad de Astorga by PortBlue Boutique on 5 Nov 2022
Dear Coral, Thank you very much! For our part it has been a real pleasure to have you as our Guests. We will be delighted to welcome you again in this Boutique Hotel. With much appreciation Your team Hotel Spa Ciudad de Astorga by PortBlue Boutique Hotel Spa Ciudad de Astorga by PortBlue Boutique

8/10 Good

Katie

Stayed 5 nights in Jul 2022
Response from HCA on 10 Aug 2022
Buenas tardes Muchas gracias por vuestra visita y valoración.

8/10 Good

Evan, Lond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and well-located.
Stayed 1 night in Jun 2022
Response from HCA on 17 Jun 2022
Thank you for taking the time to tell us about your recent stay, and we hope to welcome you back to the hotel in the near future.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay on the Camino
This was a nice clean hotel on the Camino. Super close to everything. There is a restaurant on site that serves good meals. The staff was friendly and helpful. Recommended!
Stayed 1 night in May 2022
Response from HCA on 17 Jun 2022
Thank you for taking the time to tell us about your recent stay, and we hope to welcome you back to the hotel in the near future.

10/10 Excellent

Byron

Room with a View
Easy to locate the hotel by car. Right in the middle of the town - Astorga is small so I'm glad to have a break between staying in the big cities. Room with lovely view of garden. Good stay
Stayed 1 night in May 2022
Response from HCA on 17 Jun 2022
Thank you for taking the time to tell us about your recent stay, and we hope to welcome you back to the hotel in the near future.

10/10 Excellent

Marilyn

Stayed 1 night in May 2022
Response from HCA on 17 Jun 2022
Thank you for taking the time to tell us about your recent stay, and we hope to welcome you back to the hotel in the near future.

10/10 Excellent

Lydia

Stayed 1 night in May 2022
Response from HCA on 17 Jun 2022
Thank you for taking the time to tell us about your recent stay, and we hope to welcome you back to the hotel in the near future.

4/10 Poor

stephen

Travelled with group
Disliked: Cleanliness
Disappointed in Astorga
Disappointing, expected more
Stayed 4 nights in Apr 2022
Response from HCA on 13 May 2022
Thank you very much for taking the time to such an unclear, short and polite comment. It has been really helpful to future guests.

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. I had a massage and the therapist was first rate. As with all hotels, the facilities can be first rate, but if the staff is not then the experience is diminished. This hotel boasts first rate staff. And they are kind, to boot. You can teach administrivia but you can’t teach kindness. Whoever staffs this hotel has great instincts. Great three days of rest and relaxation. We will stay there again.
Stayed 2 nights in Apr 2022
Response from HCA on 25 Apr 2022
Hello Kelli. Many sincere thanks for your kind review and recommendation to our masseur. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us, and we look forward to welcoming you back very soon. Kind regards.

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from HCA on 3 Jan 2022
Gracias por su puntuación excelente Benjamín. No dude en volver a visitarnos.

10/10 Excellent

Danilo, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the hotel was excellent. I recommend this hotel.
Stayed 2 nights in Nov 2021
Response from HCA on 3 Jan 2022
Hello Danilo, I´m glad and proud to hear that. We will be welcoming you any time that you want to come back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-located. Staff were friendly and helpful.
Stayed 1 night in Jul 2020

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were excellent and helpful, but restaurant staff were less friendly and a little too pushy about where to sit. We left the restaurant and insisted on eating in the bar instead.
Stayed 1 night in Aug 2019
Response from Your Hotel Ciudad de Astorga by Portblue on 5 Dec 2023
It has been a pleasure to have you as a guest, we are very grateful to you for taking the time to share your review with us. We look forward to welcoming you back to this, your boutique hotel, whenever you wish. With much appreciation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new rooms and well equipped. Staff were helpful. Very central.
Stayed 1 night in May 2019

8/10 Good

Ted., Ohio, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our short stay in this centrally located hotel, literally on El Camino, and just steps away from Gaudi's Bishop's Palace. The rooms are clean and modern, there is a restaurant next door that serves large portions of local dishes, and breakfast (8.50 euro extra) on the ground floor (the Expedia photo is of the restaurant, not the hotel, which is behind it). We were even lucky to find on-street parking just a block away. Our room faced away from the street, so instead of street noise, we had morning sounds from chirping birds.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I cannot rate this hotel more. It was perfect in everything.
Stayed 1 night in Jan 2019

10/10 Excellent

Regencymart, Southminster, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel right in the centre of the city. Friendly staff but a challenging garage for the hire car I had!
Stayed 4 nights in Oct 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
excellent location, excellent service and very nice room. Would highly recommend if you are coming to Astorga.
Stayed 1 night in Jul 2018

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are walking the Camino and it was a real treat to stay here. The staff where very helpful when my wife needed medical assistance. Directing us to the closes Dr. We decided to extend our stay by an extra day.
Stayed 1 night in May 2018

8/10 Good

Marta, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2018

10/10 Excellent

Luis, NJ, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
We only stayed one night and wished we could have stayed longer. What a beautiful hotel, very unique decor with lots of antiques and tastefully decorated. The room was spacious, the bathroom beautiful, great amenities, and the lounge areas so comfortable. The location is in the historic old town, walking distance to all the sights. The staff was so helpful and pleasant!!! We ate at the adjoining hotel restaurant/bar, which was restored magnificently and the food was delicious!! We would definitely stay here again!
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

henry, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure
Marvelous hotel with comfortable beds and nice surroundings. Wifi worked good and service was excellent.
Stayed 1 night in Sep 2017

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to cathedral, secure bike parking
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astorga
Cute location in a great town. Parking at hotel but there is a charge. The town is walkable from hotel.
Stayed 1 night in Sep 2017

8/10 Good

Andy, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near cathedral
Very nice hotel clean and modern. Breakfast was very expensive.

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam!!
Completely misrepresented and horrible service!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay in Astorga.
Very nice Hotel. Well priced. The staff was very accommodating and even booked me in early!