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Reviews of Athenaeum Palace & Luxury Suites

3.5 out of 5
Athenaeum Palace & Luxury Suites
Leoforos Suggrou 123, Athens

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 146 reviews" "
Rating 8 - Good. 57 out of 146 reviews" "
Rating 6 - Okay. 5 out of 146 reviews" "
Rating 4 - Poor. 3 out of 146 reviews" "
Rating 2 - Terrible. 2 out of 146 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Ronakp354, Iselin, NJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in the shower was amazing, the bathroom space along with the living space of the room. Bed was so comfortable that we didn’t want to leave to explore the city. Front staff were lovely and helpful
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing and very helpful staff. The rooms were clean and spacious. Would definitely re-book!
Stayed 1 night in Jul 2019

10/10 Excellent

Ana, McAllen, TX

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large group of friends decided to stay at this hotel before boarding an Adriatic Cruise. The location is fantastic Walking distance to acropolis and museums. A city bus tour stop is a few steps away from the hotel entrance. There are two great restaurants a very short walking distance from the hotel (one Italian and one Greek) The hotel staff was fantastic, friendly and knowledgeable We would stay here again and again Thank you
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so nice. The room was very spacious.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean. Neighborhood aversge. Overall happy for European experience.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The only complaint was the breakfast buffet was exactly the same everyday for seven days. Our advertised a jacuzzi which did not work.
Stayed 7 nights in Apr 2019

4/10 Poor

Faith, California

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff is 5 star all the way, but the hotel is two star; hence the low rating. -We stayed on the 7th floor, and sometimes the elevator worked, and sometimes it didn't. -I booked the Athenaeum Palace & Luxury Suites, but they put us in the Smart Hotel - that's not what I paid for. -Handy phone worked sometimes, and sometimes it didn't so we had no communication (local or international calls). -No ventilation in the bathroom; no window, and no vent. -Steps on the first floor were constructed incorrectly, and are extremely steep; be careful. -Air conditioner is for the entire floor, you can not control the air flow in your room (this is unheard of). It was extremely hot & it's not summer. -Mini fridge in the room stopped working. Our food spoiled, and the drinks were hot.
Stayed 8 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Somebody stole my backpack in the dining room in the hotel when i left it at my table and moved to get my breakfast. Too fast as when i came back to the table my bag was gone including my wallet, all my money, all my personal cards including my pp. Luckily i krpt the one credit card and some small change on me. Spoilt my holiday completely. Now to get emergency pp and get the hell outa here. Not coming back. Hotel ok after initial spiff. They gave me another room with windows. Bit noisy with traffic on highway in front of building. Rooms clean and staff great and helpful with my loss.
Stayed 3 nights in Apr 2019

8/10 Good

Bernard

Liked: Staff & service
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large family group. We enjoyed our stay. Stab rod and Pannos at the bar were fun. Check in and service were excellent. We had no problems. Everyone very friendly and helpful. Breakfast was an absolute feast. Highly recommended!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in walking distance to some shopping, restaurants and good for being near the airport. The staff were nice and the breakfast was a good variety. We had a nice room with the view of the parthenon although the outside area is a bit loud.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The reception area is spacious, modern and fashionable. Excellent reception staff. Comfortable bed, luxurious amenities. Excellent telephone facilities particularly for business people. Double room is crammed, for one person. No space to move around. Little closet space. In bathrooms little space to hung towels or place cosmetics.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good sized bathroom ,good quality and variety breakfast,very good value for money.
Stayed 2 nights in Feb 2019

10/10 Excellent

Edward, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is outstanding, all of the staff especially Alexia and Nick made sure our stay was comfortable and easy. We would stay here again absolutely.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant in the main floor was amazing. I loved their lunch special. The staff is very accommodating they go the extra mile to make your stay perfect.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and of good size. Friendly staff. Breakfast was acceptable but could have a better choice especially if you are a vegetarian. Bottled water is not complimentary and you have to buy from shops outside. The room had tea making facilities but room service only left 2 tea bags and 2 sachets of coffee every time and you had to request for more. Overall rooms were comfortable and would recommend if you are visiting Athens.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel in convenient location. Very friendly stuff. Nice breakfast and lobby and common areas. The room's decoration was basic. We will come back for sure.
Stayed 19 nights in Dec 2018

8/10 Good

Wei Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple trip to Greece
Warm and helpful staff. Room was spacious and clean. However Aircon was not on, so room could get quite stuffy at night.
Stayed 2 nights in Jan 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Athens
Nick was extremely helpful and welcomed us as soon as we arrived. The professional that checked us in, was extremely helpful and upgraded our room. Housekeeping were very professional and services the room daily. Would stay here again.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing
Stayed 3 nights in Dec 2018

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice and staff very polite and friendly
Stayed 1 night in Dec 2018

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In very good condition. Good place in Athens. Good breakfast Value for Money
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, clean and quite enough due to the area. Easy free parking and great bed.
Stayed 2 nights in Dec 2018

8/10 Good

NEMIS, Patras, gr

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
excellent location, free parking area, very good breakfast ,but the staff is a little slow.I suggest it.
Stayed 2 nights in Dec 2018

10/10 Excellent

andreas, patras.gr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unbelievable comfort very polite staff very clean, many benefits, great breakfast. recommend it unreservedly!
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

CHRISTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel,excellent sevices and staff, great value for money.
Stayed 3 nights in Dec 2018

10/10 Excellent

nearchos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At this price-quality, difficult to find issues to complain. Great breakfast, good size room, comfortable bed, indoor parking
Stayed 3 nights in Dec 2018

10/10 Excellent

Vasileios, Thessaloniki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice hotel, value for money, very good breakfast
Stayed 1 night in Dec 2018

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Excellent staff and really comfortable room
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent choice of hotel for your stay in Athens. Great new, clean hotel. Great staff service.
Stayed 2 nights in Dec 2018

8/10 Good

VICKYZ, RHODES, gr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased of everything. Only the temperature inside the room was too high even with the aircondition closed especialy during the night that we closed the window because of the noise from the streets outside. The facilities and the staff were great!!!
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom was dirty the second day and i cleaned the toilet myself.
Stayed 2 nights in Dec 2018

4/10 Poor

patricia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not impressed shouldve stayed at Marriott
Front desk not equipped to handle multiple guests at once. Need to offer more food choices for a luxury hotel . need to have better remotes for tv given hotel just recently opened
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Πολύ καλό ξενοδοχείο με πολύ καλές παροχές ισάξιες της τιμής του.Πραγματικά value for money ξενοδοχείο.
Stayed 2 nights in Dec 2018

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, near bus stop to the center. Τhe breakfast was not rich enough, but the staff was helpful. The room was clean but the bathroom did not have a paddle for the water and some towels had some small stamps.
Stayed 2 nights in Dec 2018

10/10 Excellent

NTONTOS

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was excellent! We will sure choose it for our next visit in Athens!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel excellent service excellent breakfast good location
Stayed 2 nights in Nov 2018

10/10 Excellent

Angelos, Greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service Excellent room Very Clean staying in this Hotel was a pleasure
Stayed 3 nights in Nov 2018

10/10 Excellent

f.m.maaliki, tripoli, lebanon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is very cleanand all kind of trasportation are available
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018