亚特兰大杜鲁斯约翰斯克里克凯悦酒店点评

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亚特兰大杜鲁斯约翰斯克里克凯悦酒店

11505 Medlock Bridge Rd, Johns Creek, GA

8.6

超赞

8.8/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

10/10 超赞

Caroline

商务旅客

2022年12月27日

满意：清洁度、服务设施、住宿条件和设施

环境很好，去周边玩玩我很方便，随时就去，附近有家奥特莱斯

Bobbie Manns 于 2022年12月27日的回复

Thank you for staying with us. I am happy to hear that you had a great stay. We hope to see you again soon!

8/10 还可以

FEIFEI

2020年11月17日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2020 年 11 月入住 2 晚

Bobbie Manns 于 2020年11月19日的回复

Thank you for staying with us. We appreciate your business and hope to see you again. soon!

8/10 还可以

真实旅客

2018年01月10日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2017 年 12 月入住 6 晚

General Manager 于 2018年01月10日的回复

Thank you so much for staying with us and sharing your feedback. Kind regards, Wayne General Manager

10/10 超赞

Ingrid

与家人出行

2024年05月10日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great location. Rooms are a great size. Manager working ehrn i checked on was very, very helpful when i got locked out of my room!! Great place to stay!

2024 年 5 月入住 1 晚

Caroline McKinzie 于 2024年05月13日的回复

Thank you for staying with us. We appreciate your business, and I am happy to hear that you had a great stay!

8/10 还可以

Jacqueline

2024年05月9日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 5 月入住 2 晚

Bobbie Manns 于 2024年05月10日的回复

Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 超赞

Kenyatta

与家人出行

2024年05月6日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It’s in a great location and convenient to restaurants shopping areas.

2024 年 5 月入住 2 晚

Bobbie Manns 于 2024年05月6日的回复

Thank you for staying with us. We appreciate your business and I am happy to hear that you had a great stay!

4/10 很差

Yaseen Azhar Khan，Concord

2024年04月27日

满意：员工和服务

不满意：住宿条件和设施

2024 年 4 月入住 1 晚

Bobbie Manns 于 2024年04月29日的回复

Thank you for staying with us. I apologize that your stay was anything less than satisfying. I hope that you give us another chance and come back to see us again!

10/10 超赞

Hayssam

2024年04月26日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excellent

2024 年 4 月入住 1 晚

Bobbie Manns 于 2024年04月28日的回复

Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 超赞

Christopher，Bogart

2024年04月25日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 4 月入住 1 晚

Bobbie Manns 于 2024年04月28日的回复

Thank you for staying with us. We appreciate your business and we hope to see you again soon!

8/10 还可以

Brian

2024年04月25日

满意：清洁度、员工和服务、住宿条件和设施

Great staff and wonderful stay. Breakfast was good

2024 年 4 月入住 2 晚

Bobbie Manns 于 2024年04月26日的回复

Thank you for staying with us and sharing your experience. We hope to see you again soon!

10/10 超赞

Roxan

与家人及幼儿出行

2024年04月20日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Walking trails

2024 年 4 月入住 2 晚

Bobbie Manns 于 2024年04月21日的回复

Thank you for staying with us. We hope to see you again soon!

10/10 超赞

Terri

2024年04月8日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff were very nice at checkin and the property was clean and convenient.

2024 年 4 月入住 1 晚

Bobbie Manns 于 2024年04月8日的回复

Thank you so much for staying with us. We appreciate your business and we hope to see you again soon!

10/10 超赞

Prince William

2024年04月6日

满意：清洁度、员工和服务、住宿条件和设施

Good spot

2024 年 4 月入住 3 晚

Caroline McKinzie 于 2024年04月7日的回复

Thank you for staying with us. I am so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Ervin L.

商务旅客

2024年04月6日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Quality service, location and friendly atmosphere.

2024 年 4 月入住 1 晚

Caroline McKinzie 于 2024年04月7日的回复

Thank you for staying with us. I am so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

6/10 一般

Leonunte

与家人出行

2024年04月6日

满意：员工和服务，清洁度

Property need to be updated

2024 年 4 月入住 2 晚

Caroline McKinzie 于 2024年04月7日的回复

Thank you for staying with us. We appreciate your business, and we hope to see you soon!

10/10 超赞

Tony

与配偶出行

2024年04月1日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Spacious room, comfortable bed. The staff was very friendly and went out of their way to make our stay a pleasant experience.

2024 年 3 月入住 3 晚

Caroline McKinzie 于 2024年04月2日的回复

Thank you for staying with us. We appreciate your business, and we hope to see you soon!

10/10 超赞

ARICA

与家人出行

2024年04月1日

满意：住宿条件和设施，员工和服务

This is a very nice place to stay . Clean . The staff is friendly. Breakfast is excellent. Close proximity to shopping.

2024 年 3 月入住 3 晚

Caroline McKinzie 于 2024年04月2日的回复

Thank you for staying with us. We appreciate your business, and we hope to see you soon!

10/10 超赞

Marlene，Aurora

与家人及幼儿出行

2024年03月27日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nice property

2024 年 3 月入住 4 晚

Bobbie Manns 于 2024年03月27日的回复

Thank you for staying with us. We appreciate your business and we hope to see you soon!

10/10 超赞

joel，melbourne

与配偶出行

2024年03月18日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Room was clean, bed was comfortable. No problems experienced, hotel is older but in good condition.

2024 年 3 月入住 3 晚

Bobbie Manns 于 2024年03月18日的回复

Thank you for staying with us. We hope to see you again soon! I am so happy to hear that you had a great stay!

8/10 还可以

Elisabeth

与家人及幼儿出行, 与家人出行

2024年03月17日

2024年03月14日

2024 年 3 月入住 2 晚

Bobbie Manns 于 2024年04月4日的回复

Thank you for staying with us. I am so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

2/10 糟糕

shafique

与家人出行

2024年03月9日

Rooms, door, bathroom, locks not in good condition Bad experience

2024 年 3 月入住 4 晚

Caroline McKinzie 于 2024年03月11日的回复

Thank you for staying with us. I apologize that we did not meet your expectations. I hope that you give us another chance in the future. We utilize feedback such as yours to improve our guest experience.

10/10 超赞

Walter

2024年02月28日

满意：清洁度、员工和服务、住宿条件和设施

Nice and friendly staff. Allowed us to check in earlier.

2024 年 2 月入住 1 晚

Caroline McKinzie 于 2024年02月28日的回复

Thank you for staying with us! We appreciate your business, and we hope to see you again soon!

10/10 超赞

Joanne

2024年02月21日

与家人出行

2024年02月13日

满意：清洁度、员工和服务、住宿条件和设施

Clean and breakfast was good

2024 年 2 月入住 3 晚

Bobbie Manns 于 2024年02月13日的回复

Thank you for sharing with us and we are so happy to hear that you had a great stay. We hope to see you again soon!

10/10 超赞

Karmani

商务旅客

2024年02月13日

Good

2024 年 2 月入住 1 晚

Bobbie Manns 于 2024年02月13日的回复

Thank you for staying with us. We appreciate your business and we hope to see you soon!

10/10 超赞

Cindy

与家人出行, 商务旅客

2024年02月13日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Got a room with suite, it was roomy and comfortable. Would recommend.

2024 年 2 月入住 2 晚

Bobbie Manns 于 2024年02月13日的回复

Thank you so much for staying with us. I am so happy to hear that you enjoyed your stay. We hope to see you again soon!

6/10 一般

Michael

2024年02月12日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 2 月入住 2 晚

Bobbie Manns 于 2024年02月13日的回复

Thank you for staying with us. I apologize that we did not meet your expectations. We hope we get the chance to serve you again.

10/10 超赞

真实旅客

与家人出行

2024年02月11日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 2 月入住 1 晚

Bobbie Manns 于 2024年02月12日的回复

Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 超赞

eunji

2024年02月9日

满意：清洁度、员工和服务、住宿条件和设施

不满意：服务设施

Friendly staff.

2024 年 2 月入住 1 晚

Bobbie Manns 于 2024年02月9日的回复

Thank you so much for staying with us. We appreciate your business and he hope to see you again soon!

10/10 超赞

Shane

与家人出行, 商务旅客

2024年02月8日

满意：员工和服务

2024 年 2 月入住 3 晚

Bobbie Manns 于 2024年02月8日的回复

Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 超赞

William

与家人出行

2024年02月6日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 2 月入住 2 晚

Bobbie Manns 于 2024年02月7日的回复

Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 超赞

Famel

与家人及幼儿出行, 与家人出行, 带宠物出行, 与配偶出行, 团体旅客

2024年02月6日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Good

2024 年 2 月入住 2 晚

Bobbie Manns 于 2024年02月6日的回复

Thank you for staying with us. I am so happy to hear that you had a great stay. We hope to see you again soon!

10/10 超赞

Famel

2024年02月6日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Good

2024 年 2 月入住 1 晚

Bobbie Manns 于 2024年02月6日的回复

Thank you for staying with us. We appreciate your business and we hope to see you soon!

10/10 超赞

Cindy

2024年02月1日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 1 月入住 1 晚

Caroline McKinzie 于 2024年02月5日的回复

Thank you for staying with us. We appreciate your business, and we hope to see you again soon.

8/10 还可以

Anwar J

2024年01月29日

2024 年 1 月入住 3 晚

Bobbie Manns 于 2024年03月21日的回复

Thank you for staying with us. We appreciate your business! We hope to see you again soon!

10/10 超赞

Charlie

2024年01月27日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nice Staff

2024 年 1 月入住 1 晚

Caroline McKinzie 于 2024年01月28日的回复

Thank you for staying with us. We appreciate your business, and we hope to see you again soon.

4/10 很差

philip，highland park

2024年01月21日

不满意：清洁度、员工和服务、住宿条件和设施

This is crazy hotel, have been lived for 5days, I travelled internationally to Atlanta for business meetings, this hotel wrote me a letter to charge me US$75 pet cleaning fee which I do not have any pet. When I go to front desk to explain that I don’t have any pet in my room and travel internationally. The front desk staff is so ridiculous and refuse to listen my explanation. The staff just add $75 pet cleaning fee to my bill and ask me to explain issue with his manager who will be office next day 11am, it is unbelievable to add some fee without check the truth.

2024 年 1 月入住 5 晚

Bobbie Manns 于 2024年01月22日的回复

Thank you for sharing your concerns. I do apologize about the confusion to the pet fee. I have refunded the pet fee back to you. I hope you come and see us again.

6/10 一般

Catherine

2024年01月20日

2024 年 1 月入住 1 晚

Bobbie Manns 于 2024年02月12日的回复

Thank you for staying with us. I hope we get the chance to serve you again in the near future.

8/10 还可以

Hector

团体旅客

2024年01月20日

满意：客房舒适度，清洁度

Would not stay at this location again.

In general ok. The building itself like for example, elevators, room cealing, room carpets needs more attention. I mean maintenance because it was very deteriorating condition. Also it would be nice if they have a good variety of goodies or munchies store at all times (it was very limited). The most I did liked very much was the breakfast options. The only nice staff at front desk was the night manager who very sweet and nice changed us room since the one we just checked in was not properly cleaned or sanitized. Hair in pillows and debri on the floor beside one of the beds. The 6 days we stayed the rest were always with long faces and not welcoming. But the worst was the last day when the front desk employee open his mouth out loud to the janitor in front of everyone during breakfast on Sunday saying: "this is america and that the janitor needed to speack enlgish because he didn't understood spanish". I felt so bad for the janitor that first of all was an elderly man and deserve respect. Second, as a front desk employee he is the one that must at least speak two languages. Third, in America which is a continent and does not mean only USS, Spanish is also spoken in South America. This ignorant and dumb comments and specially from a hotel employee are unaceptable.

2024 年 1 月入住 7 晚

Bobbie Manns 于 2024年01月22日的回复

Thank you for sharing your concerns. I will investigate this further with my employees. I apologize that we did not meet your expectations and I hope that you give us another chance in the near future.

10/10 超赞

Jackie

2024年01月12日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 1 月入住 1 晚

Caroline McKinzie 于 2024年01月15日的回复

Thank you for staying with us. We appreciate your business, and hope to see you again soon.

10/10 超赞

Tequela

2024年01月3日

满意：清洁度、员工和服务、住宿条件和设施

2023 年 12 月入住 4 晚

Caroline McKinzie 于 2024年01月15日的回复

Thank you for staying with us. We appreciate your business, and hope to see you again soon.

8/10 还可以

edward

与家人出行

2023年12月31日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very nice breakfast choice.

2023 年 12 月入住 3 晚

Caroline McKinzie 于 2024年01月3日的回复

Thank you for staying with us. We appreciate your business, and hope to see you again soon.

8/10 还可以

Cindy

与家人出行, 商务旅客

2023年12月30日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It was nice,clean and we were greeted with kindness. I didn't like the feather pillows on bed and we got a 2 double bed which one was extremly close to wall and air unit which made it difficult to get around

2023 年 12 月入住 1 晚

Caroline McKinzie 于 2024年01月3日的回复

Thank you for staying with us. We appreciate your business, and hope to see you again soon.

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关于亚特兰大杜鲁斯约翰斯克里克凯悦酒店的点评

点评

超赞

8.8/10

9.0/10

8.8/10

8.6/10

8.6/10

点评

10/10 超赞

Caroline

Caroline

8/10 还可以

FEIFEI

FEIFEI

8/10 还可以

真实旅客

真实旅客

10/10 超赞

Ingrid

Ingrid

8/10 还可以

Jacqueline

Jacqueline

10/10 超赞

Kenyatta

Kenyatta

4/10 很差

Yaseen Azhar Khan，Concord

Yaseen Azhar Khan

10/10 超赞

Hayssam

Hayssam

10/10 超赞

Christopher，Bogart

Christopher

8/10 还可以

Brian

Brian

10/10 超赞

Roxan

Roxan

10/10 超赞

Terri

Terri

10/10 超赞

Prince William

Prince William

10/10 超赞

Ervin L.

Ervin L.

6/10 一般

Leonunte

Leonunte

10/10 超赞

Tony

Tony

10/10 超赞

ARICA

ARICA

10/10 超赞

Marlene，Aurora

Marlene

10/10 超赞

joel，melbourne

joel

8/10 还可以

Elisabeth

Elisabeth

8/10 还可以

Craig

Craig

8/10 还可以

Jay

Jay

10/10 超赞

Tyler

Tyler

2/10 糟糕