住宿設施服務

亞特蘭大機場度假萬豪 AC 酒店的評價

3.5 out of 5
亞特蘭大機場度假萬豪 AC 酒店
2079 Hospitality Way, College Park, GA

評價

8.8

優異

10 分評分,優異;715 則評價中有 480 則" "
8 分評分,不錯;715 則評價中有 117 則" "
6 分評分,一般;715 則評價中有 53 則" "
4 分評分,欠佳;715 則評價中有 27 則" "
2 分評分,很差;715 則評價中有 38 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Clemente (La Habra)

伴侶同遊
讚好:整潔度和住宿狀況
A relatively new and clean hotel with very limited amenities
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月21日的回應
Dear Clemente, It was our pleasure welcoming you to AC Hotel Atlanta Airport Gateway. We are pleased that your experience was perfect from beginning to end. Thank you for mentioning how you were able to relax and rejuvenate in our well-appointed accommodations while our team seamlessly took care of all the details. We appreciate your additional feedback and hope to see you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Elisabeth

讚好:整潔度、職員與服務和住宿狀況
Extremely nice and convenient stay after flight got cancelled. Quick shuttle service too. Would stay again!
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月21日的回應
Dear Elisabeth, Thank you for sharing that your stay at AC Hotel Atlanta Airport Gateway was perfect in every way. We are sorry you were stranded at the airport due to flight cancellation, but we are glad our hotel was able to turn a difficult situation into a pleasant one. We also appreciate you mentioning how much you enjoyed our convenient location and shuttle service. We look forward to your next visit soon. Best Regards,Nanyce ChildressGeneral Manager

8/10 不錯

Therese

伴侶同遊
讚好:住宿狀況
Hotel rooms were fine, bright, clean. The property listed a restaurant on its website - however it’s just a bar with self serve tables and a very limited bar menu - no service, crowded, dirty tables. Arriving late we were hoping to have dinner there but instead walked to the Renaissance. Check in was easy and hosts were friendly and helpful.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月20日的回應
Dear Therese, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded most of your expectations. It is so nice to read that you loved our modern accommodations and had a pleasant check-in experience. However, we are disappointed about the concern you had with our on-site restaurant. We value your feedback and are grateful for your comments, as we always want to know how we can enhance our guest experience. We do serve breakfast and dinner for our guests and also offer in-room dining for both meal periods. Our front desk is always available and happy to help as well. We hope you stay with us again the next time you visit Atlanta.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Constanza

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The AC Hotel is very convenient for travelers; it’s clean, well-appointed, and the staff is friendly, welcoming, and professional.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月20日的回應
Dear Constanza, Thank you for sharing that your stay at AC Hotel Atlanta Airport Gateway was perfect in every way. We appreciate you mentioning how much you enjoyed our fabulous location, spotless property, and wonderful associates. We hope we will be your home whenever you are in the area.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Donald

讚好:整潔度、職員與服務和住宿狀況
All around the best and cleanest stay we have had in a couple years.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月20日的回應
Dear Donald, Thank you for your review; we value the feedback. We are delighted you chose AC Hotel Atlanta Airport Gateway for your time in our great city. It is always refreshing to hear when a guest appreciates our efforts in providing outstanding service with fresh, spotless accommodations. It was a pleasure hosting your stay; we look forward to hosting many more.Best Regards,Nanyce ChildressGeneral Manager

2/10 很差

Lori

讚好:住宿狀況
不滿:整潔度和職員與服務
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月20日的回應
Dear Lori, Thank you for sharing your rating. On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Ayesha

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was very modern and clean. It was convenient that a restaurant was on site. The menu was limited, but the food was good.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月17日的回應
Dear Ayesha, Thank you for the great review of AC Hotel Atlanta Airport Gateway. We value hearing from our guests and love knowing how much you enjoyed our property. We are especially happy you loved dining at our on-site restaurant, AC Lounge. We have also taken note of your feedback regarding our menu options; we always appreciate hearing from our guests and learning what would enhance their visit. We look forward to welcoming you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Anderson

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel close to airport
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月8日的回應
Dear Anderson, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are pleased you found our location near the airport perfect for your plans! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Erik

讚好:整潔度、職員與服務、設施服務和住宿狀況
Always a Great Vibe
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月8日的回應
Dear Erik, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Aaron

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Can’t wait to stay again! Very clean very comfortable
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月6日的回應
Dear Aaron, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel. It is always a joy to see our guests are excited about returning; we look forward to it!Best Regards,Nanyce ChildressGeneral Manager

4/10 欠佳

Duane

商務旅客
不滿:設施服務
Too far from tram.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月5日的回應
Dear Duane, Thank you for choosing our hotel for your stay. We strive to provide a comfortable and enjoyable stay for all our guests, we regret that our location may not have met your expectations in terms of proximity to public transportation. We appreciate your feedback and will take it into consideration as we continue to strive for improvement. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

thornton

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Super clean, nice, quick, easy
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月4日的回應
Dear Thornton, Thank you for your review; we value the feedback! We are delighted you chose AC Hotel Atlanta Airport Gateway for your time in our great city. It is always refreshing to hear when a guest appreciates our efforts in providing outstanding service with fresh, spotless accommodations. It was a pleasure hosting your stay; we look forward to hosting many more!Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Linda

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We stayed one night to catch an early flight. The hotel was very close to the Park N Ticket site we were using and there was security in the parking lots all night. Room was nice and clean.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月2日的回應
Dear Linda, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are delighted to hear that our hotel's proximity to the Park N Ticket site and security in the parking lots provided convenience and peace of mind during your stay. We are also thrilled to know that our commitment to spotless accommodations met your expectations. It’s guests like you who make our work so rewarding. Thank you again for taking time out of your day to recognize our efforts! We hope you choose us any time your travels bring you back this way.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Isaac

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
They only place I stay when visiting the surrounding areas .
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月1日的回應
Dear Isaac, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We truly appreciate your continued patronage and are delighted to be your preferred accommodation choice. Our team works hard to provide exceptional service and create memorable experiences for our guests, and it is wonderful to hear that our efforts have contributed to your satisfaction. We look forward to hosting you during your future visits and continuing to provide you with comfortable and enjoyable stays.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Nehemiah

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice place to stay
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月29日的回應
Dear Nehemiah, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was a pleasure accommodating you, and we hope you will make AC Hotel Atlanta Airport Gateway your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Linda (Kennesaw)

讚好:整潔度、職員與服務和住宿狀況
Access to everything I might
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月28日的回應
Dear Linda, Thank you for the excellent review of your stay at AC Hotel Atlanta Airport Gateway. We are pleased to know you had a great experience and that you found our location perfect for your plans! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Nanyce Childress,General Manager

10/10 優異

Malaak

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love love loved it!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月27日的回應
Dear Malaak, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was a pleasure accommodating you, and we hope you will make AC Hotel Atlanta Airport Gateway your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Nanyce ChildressGeneral Manager

8/10 不錯

Melissa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月28日的回應
Dear Melissa, Thank you for being our guest at AC Hotel Atlanta Airport Gateway. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards,Nanyce Childress,General Manager

10/10 優異

Myra

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Thank you!
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月24日的回應
Dear Myra, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Casey

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and quiet rooms!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月23日的回應
Dear Casey, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was a pleasure accommodating you, and we hope you will make AC Hotel Atlanta Airport Gateway your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Christopher (San Juan)

讚好:職員與服務、設施服務和住宿狀況
Hotel and Staff are awesome, only downfall no Laundry Room. Good for short stays.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日的回應
Dear Christopher, Thank you for your review regarding your stay at AC Hotel Atlanta Airport Gateway. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Atlanta.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

King (Roswell)

讚好:整潔度
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日的回應
Dear King, Thank you for choosing AC Hotel Atlanta Airport Gateway and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

4/10 欠佳

Ralph (Concord)

家人同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
AC in room did not work. Staff was bored and only marginally friendly. Area has no restaurants and the one we did find 3/4 of a mile away was reachable on a main road with only partial sidewalks.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日的回應
Dear Ralph, Thank you for reviewing your recent experience at our hotel. We apologize for the unpleasant experience that you had with our associates and also for the issues that you faced due to the air-conditioning unit in you room. Thanks for bringing these concerns to our attention and want to assure you that we are taking action to avoid such concerns in the future. Additionally, we regret and inconvenience caused due to our location. We hope you will stay with us again so we can provide you with the excellent service for which we are known.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

EVELISE

於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月10日的回應
Dear Evelise, On behalf of our team at AC Hotel Atlanta Airport Gateway, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Best Regards,Nanyce Childress,General Manager

10/10 優異

James

讚好:整潔度和職員與服務
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月21日的回應
Dear James, We are thrilled you had an excellent stay at AC Hotel Atlanta Airport Gateway, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

DONNA

讚好:整潔度和住宿狀況
Friendly staff. Clean property. Safe and near rail to airport
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月19日的回應
Dear Donna, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-kept hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Nanyce ChildressGeneral Manager

8/10 不錯

Sondra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a very friendly area! We were able to get to and from the airport with great ease and in record time. I really saw nothing that was negative to me. The food, the room, the lobby area and the exterior of the AC was excellent. I would stay there again.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日的回應
Dear Sondra, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our comfortable accommodations and our food offerings. It is always a joy to see our guests are excited about returning; we look forward to it!Best Regards,Nanyce ChildressGeneral Manager

8/10 不錯

Charesha

於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月5日的回應
Dear Charesha, Thank you for sharing the nice rating about your experience at AC Hotel Atlanta Airport Gateway. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

6/10 一般

Roosevelt

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Very nice hotel if you need to get to the airport. Please don't drive because it will cost u 25.oo a day to park.
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月17日的回應
Dear Roosevelt, Thank you for taking the time to evaluate our hotel. We are pleased you found our location near the airport perfect for your plans! However, we regret your disappointment with the parking fee. This charge are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Nikole (Dayton)

於 2024 年 4 月住了 3 晚
General Manager 於 2024年5月5日的回應
Dear Nikole, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at AC Hotel Atlanta Airport Gateway, and we look forward to welcoming you back soon.Best Regards,Nanyce ChildressGeneral Manager

8/10 不錯

James

家人同遊
It was a nice hotel. Very difficult to get to if you are not at the airport
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月14日的回應
Dear James, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad to hear that you found our hotel to be nice overall. However, we deeply regret that the location of our hotel near the airport may present challenges for guests arriving from other areas. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for your feedback; we appreciate your business!Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Holly

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very nice, clean property . Always love the AC
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月13日的回應
Dear Holly, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

8/10 不錯

Dan

家人同遊, 寵物同遊
Had a really good stay with the exception to the pet policy. Expedia stated the property was pet friendly and they are… $150 pet friendly fee. Would have been nice to know this when booking the room.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月8日的回應
Dear Dan, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are pleased that you enjoyed your stay overall; however, we regret your disappointment with the pet fees. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Patrick

讚好:整潔度和職員與服務
Comfortable clean room and hotel
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月9日的回應
Dear Patrick, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel and our accommodations. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Kathy

於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月28日的回應
Dear Kathy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to AC Hotel Atlanta Airport Gateway. Best Regards,Nanyce Childress,General Manager

10/10 優異

Thomas

家人同遊
讚好:整潔度、設施服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月5日的回應
Dear Thomas, Thank you for rating your stay at AC Hotel Atlanta Airport Gateway. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Aliza

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed my stay
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月5日的回應
Dear Aliza, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

6/10 一般

Ronnie

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
Th property was clean and pleasant. The prices for room service was different from the menu at the restaurant being cheaper which the staff could not clearly explain why the difference. Staff at reception thinking that if they speak louder than you, you will just leave and forget about the issue. Despite saying 24/7 for transport, there was no shuttle at 7.00am to the sky train so better just to walk . Hotel was nice overall and generally quiet. I would stay here again if I go to Atlanta.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月4日的回應
Dear Ronnie, Thank you for taking the time to evaluate our hotel. We are happy to know that you liked our well-maintained hotel and that you enjoyed your overall experience. However, we are disappointed to hear about your experience with our front desk staff and the shuttle service issues you endured during your stay. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We appreciate you sharing your feedback and love knowing you will return soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 優異

Myles

讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet , close to the Airport . In good shape
於 2024 年 3 月住了 1 晚
Assistant General Manager 於 2024年3月31日的回應
Dear Myles, Thank you for being our guest at AC Hotel Atlanta Airport Gateway and sharing your experience. We are delighted to know you were pleased with our ideal location, relaxing atmosphere, and well-maintained property. It was a pleasure to host you, and we look forward to your return visit. Best Regards,Mnena Denga,Assistant General Manager

10/10 優異

Bernardo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is a very friendly. The hotel is very nicely maintained. The cafeteria has wonderful options. We definitely stay here every time we travel to Atlanta. It’s conveniently located next to the airport and the car rental facility.
於 2024 年 3 月住了 1 晚
Assistant General Manager 於 2024年3月28日的回應
Dear Bernardo, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-maintained and that our devoted associates took great care of you. We will certainly share your praises with them. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Best Regards,Mnena DengaAssistant General Manager

6/10 一般

James (Whitby)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I arrived late around 1 am and had to wait for 10 mins for someone to come and open the front door. I booked a King bed but since I arrived late they gave my room to someone else. I took a room with two double beds instead.
於 2024 年 3 月住了 1 晚
Assistant General Manager 於 2024年3月27日的回應
Dear James, Thank you for taking the time to evaluate your stay. We sincerely apologize for the inconvenience you encountered upon your late arrival at our hotel. We also deeply regret that the room type you reserved was not available. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Best Regards,Mnena DengaAssistant General Manager

10/10 優異

andre

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Very nice, enjoyed our stay
於 2024 年 3 月住了 1 晚
Assistant General Manager 於 2024年3月26日的回應
Dear Andre, Thank you for the great review of AC Hotel Atlanta Airport Gateway. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Mnena DengaAssistant General Manager

10/10 優異

William

讚好:整潔度、職員與服務和住宿狀況
Perfect f for what I needed
於 2024 年 3 月住了 1 晚
Assistant General Manager 於 2024年3月18日的回應
Dear William, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Mnena DengaAssistant General Manager

10/10 優異

Julie

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and staff was wonderful.
於 2024 年 3 月住了 3 晚
Assistant General Manager 於 2024年3月14日的回應
Dear Julie, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Mnena DengaAssistant General Manager

6/10 一般

Angela

商務旅客
讚好:整潔度、設施服務和住宿狀況
Barking dogs from several rooms, asked to change rooms and they said they were everywhere for a dog convention. for the price of these rooms I fell all of the dogs should have been on one end of the building. I thought they should comp my stay there. Beautiful hotel but I wont return.
於 2024 年 3 月住了 1 晚
Assistant General Manager 於 2024年3月12日的回應
Dear Angela, Thank you for sharing about your experience at our hotel. We sincerely apologize for the inconvenience and discomfort you experienced caused by the convention during your stay. While we strive to accommodate all guests and their needs, we recognize that we fell short in this instance. We have shared your comments with the appropriate individuals. We truly value your patronage, and we hope you will stay with us for another time so we can provide you with a much more satisfying experience.Best Regards,Mnena DengaAssistant General Manager

10/10 優異

Sue

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Assistant General Manager 於 2024年3月12日的回應
Dear Sue, Thank you for the perfect rating. We are glad you had a wonderful time at AC Hotel Atlanta Airport Gateway. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards,Mnena DengaAssistant General Manager

10/10 優異

Nancy

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The bar service was at a snail pace but all other staff was welcoming and great. The food from room service was delicious.
於 2024 年 2 月住了 2 晚
Assistant General Manager 於 2024年3月2日的回應
Dear Nancy, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad you enjoyed our food offerings and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Mnena DengaAssistant General Manager

4/10 欠佳

William

伴侶同遊
Furniture uncomfortable, staff curt and inconsiderate, transfer to airport not as simple as expected from property description. Best part of stay was dinner in the bar and conversation with Marco…bartender. MARRIOTT you can do better, I know from past stays at other facilities.
於 2024 年 2 月住了 1 晚
Assistant General Manager 於 2024年2月28日的回應
Dear William, Thank you for taking the time to review your stay with us. We sincerely apologize for any discomfort you experienced due to the furniture and for any interactions with our staff that fell short of your expectations. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we regret that we did not meet these standards during your stay. We will address the issues you mentioned to ensure that they are resolved promptly. With that being said, we appreciate your positive feedback about your dinner experience in the bar and your conversation with Marco, our bartender. We will be sure to pass along your kind words to him. Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Best Regards,Mnena DengaAssistant General Manager

10/10 優異

Nathalie

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a beautiful hotel. Fitness area was great. Dining in lounge had good food and fun environment. Overall super stay
於 2024 年 2 月住了 1 晚
Assistant General Manager 於 2024年2月27日的回應
Dear Nathalie, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad you liked our beautiful hotel and that you enjoyed our food offerings. We are also happy to know our amenities were up to your satisfaction. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Mnena DengaAssistant General Manager

10/10 優異

Donna

於 2024 年 2 月住了 1 晚
Assistant General Manager 於 2024年3月22日的回應
Dear Donna, Thank you for rating your stay at AC Hotel Atlanta Airport Gateway. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Mnena DengaAssistant General Manager