The staff was friendly and helpfull. The property not so clean. To expensive
Aracelys
於 2025 年 7 月住了 2 晚
6/10 一般
Hilton
伴侶同遊
2025 年 7 月 12 日
讚好:整潔度
Night staff seemed not to care very much. Hesrd her on the phone telling someone the "night security person" had not shown up.
Neither of the two lamps in the sleeping area worked. Missing bulbs. Informed front desk person and she said she would bring bulbs up. After waiting for 10 minutes my troubleshooting revealed outlets in the room were not working.
Found empty plastic water bottle on the floor in sleeping area next to night stand.
Won't be booking this hotel again.
Hilton
於 2025 年 6 月住了 1 晚
10/10 優異
Megan
伴侶同遊
2025 年 7 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Whitney was there to greet us with a smile as soon as we walked in! She had a lot of suggestions on where we could go for dinner the night we stayed. She, and the rest of the staff, were great!
Megan
於 2025 年 7 月住了 1 晚
10/10 優異
D'mani
伴侶同遊
2025 年 7 月 11 日
讚好:設施服務和住宿狀況
It was a pleasant stay and staff was nice
D'mani
於 2025 年 7 月住了 3 晚
2/10 很差
Miguel
家人同遊, 親子同遊
2025 年 7 月 10 日
讚好:設施服務
不滿:整潔度、職員與服務和住宿狀況
nothing clean
Miguel
於 2025 年 7 月住了 1 晚
10/10 優異
MIRANDA
伴侶同遊
2025 年 7 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and friendly staff!
MIRANDA
於 2025 年 7 月住了 1 晚
8/10 不錯
Carlissa
2025 年 7 月 10 日
讚好:整潔度、設施服務和住宿狀況
Everything was good, but every time I came back to the room, it smelled like cigarettes coming from the vent.
Carlissa
於 2025 年 7 月住了 2 晚
8/10 不錯
Lindsay (Hot Springs)
家人同遊
2025 年 7 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great. However we had to move to a different room right away because the refrigerator wasn’t working. Then we got into another room, we realized the microwave didn’t work. We didn’t need to use the microwave so we opted not to move again, however we did let the front desk know about the microwave.
Our beds were uncomfortable. My husband and I shared a bed and my daughter had a bed and they were both uncomfortable.
Other than that we had no issues. Staff was very friendly.
Lindsay
於 2025 年 7 月住了 1 晚
10/10 優異
Sharon
商務旅客
2025 年 7 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing. Breakfast was pretty good felt very safe as a single older woman.
Sharon
於 2025 年 7 月住了 1 晚
8/10 不錯
Daphne
伴侶同遊
2025 年 7 月 7 日
讚好:設施服務和住宿狀況
Carpet and bathroom must have more cleaning. Overall good.
Daphne
於 2025 年 7 月住了 2 晚
8/10 不錯
thomas (Santee)
2025 年 7 月 7 日
讚好:整潔度
It was ok
thomas
於 2025 年 7 月住了 1 晚
10/10 優異
Kayla
伴侶同遊
2025 年 7 月 6 日
讚好:整潔度、設施服務和住宿狀況
The hotel was lovely and clean the place felt homey and comfortable
Kayla
於 2025 年 6 月住了 4 晚
10/10 優異
Tamra
2025 年 7 月 4 日
讚好:整潔度、設施服務和住宿狀況
Property was clean and staff was nice
Tamra
於 2025 年 6 月住了 2 晚
10/10 優異
Rose
2025 年 7 月 4 日
讚好:整潔度、職員與服務和住宿狀況
Everything was fine
Rose
於 2025 年 7 月住了 2 晚
10/10 優異
Brett (Elba)
家人同遊
2025 年 7 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice Staff. Clean, quiet room.
Brett
於 2025 年 7 月住了 1 晚
8/10 不錯
Caden
2025 年 7 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Man working front desk was extremely nice and shared good information. Hotel has airport shuttle every 15 minutes so very nice for airport travelers.
Caden
於 2025 年 7 月住了 1 晚
10/10 優異
Pedro
2025 年 7 月 2 日
讚好:職員與服務和住宿狀況
Good stuff
Pedro
於 2025 年 6 月住了 1 晚
2/10 很差
John
2025 年 6 月 29 日
不滿:整潔度和住宿狀況
Sheets stained, furniture stained, shower dirty, no towels in room
John
於 2025 年 6 月住了 3 晚
6/10 一般
Rich
2025 年 6 月 28 日
讚好:整潔度
No room service
Rich
於 2025 年 6 月住了 2 晚
8/10 不錯
Arun
2025 年 6 月 28 日
讚好:整潔度、職員與服務和住宿狀況
My stay served its purpose. Our flight was canceled and we needed a last second booking near the airport. Looking through that lens, this was a fine choice.
Arun
於 2025 年 6 月住了 1 晚
6/10 一般
Stacy (Lithia)
家人同遊
2025 年 6 月 28 日
讚好:職員與服務
不滿:整潔度
The property feels unsafe and has a bad odor to it. We had to stay here due to flight changes and it was the only hotel around available otherwise would not have stayed as we have stayed here once before and had the same experience.
Stacy
於 2025 年 6 月住了 1 晚
4/10 欠佳
kimberly
家人同遊
2025 年 6 月 28 日
不滿:職員與服務和設施服務
Room wasn't ready when arrived. Some of the staff was lazy and sat on beds talking while people wait on a room. Pool didn't look clean. Had plumbing issues in the room and maintenancedidn'tfind it a priority. I can keep listing but sure you get a picture.
kimberly
於 2025 年 6 月住了 2 晚
2/10 很差
Melinda
2025 年 6 月 28 日
讚好:住宿狀況
不滿:職員與服務和設施服務
Missed my 9:15 plane. I was so upset and so exhausted from literally running from concourse to concourse when my flight gate changed twice. I just needed a room to shower and get some rest. I called to reserve the room and asked if I could check in early. The lady I spoke with said she would do her best. The shuttle driver, Michael was the ONLY kind, helpful person I encountered that day. I arrived at hotel via shuttle, they said they had no rooms ready. I sat in corner of lobby while gathering was being held. I was completely ignored, falling asleep on my bags..it was nearly 4 when I was finally gestured to the counter and set up with a room. I was visibly shaken, had been crying and needed to be acknowledged and helped. I was not.
Melinda
於 2025 年 6 月住了 1 晚
2/10 很差
Yoana
家人同遊
2025 年 6 月 27 日
不滿:整潔度
I walked in and I had asked for an early check in they said they were trying to accommodate me, I said that was okay I understood. When I said I'll wait here in the lobby and the kids can just go to pool meanwhile right away she said No, I can not use premises because it was a liability issue. I told her this was my first time checking in at a hotel when they told me I was not allowed to use it if I didn't check in yet. While I was waiting. I had gotten the kids ready before and they were excited, it was going to break their heart to tell them it wasn't gonna happen. I asked for a supervisor she said it wasn't available. I asked for a manager she said there wasn't none. So my issue was not solved and I was not able to talk to anyone. I asked her to cancel my reservation and I went somewhere else. She said they charge 25 dollar cancellation But she was going to waive it for me for the inconvenience. The hotel is also very GUETTO. Run down. It's not as nice as the pictures show.