外觀

地卡多會議中心假日酒店的評價

3 out of 5
地卡多會議中心假日酒店
130 Clairemont Avenue, Decatur, GA

評價

8.6

優異

10 分評分,優異;889 則評價中有 474 則" "
8 分評分,不錯;889 則評價中有 252 則" "
6 分評分,一般;889 則評價中有 90 則" "
4 分評分,欠佳;889 則評價中有 52 則" "
2 分評分,很差;889 則評價中有 21 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

Cecilia

家人同遊
讚好:整潔度和職員與服務
The property was just okay. Nothing extravagant but nothing bad either. The rooms could use some upgrading for the price being charged
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月22日的回應
Cecilia, thank you for your feedback. We appreciate your comments about our property and will take your suggestions into account. Your input is valuable as we continually strive to improve our offerings.

4/10 欠佳

Evelyn

不滿:職員與服務
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月18日的回應
Thanks for the feedback, Evelyn.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 優異

Mark

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Close to some excellent restaurants and coffee shops. Walkable and safe environs. Very pleasant.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月7日的回應
Mark, we're thrilled you enjoyed your stay at Courtyard Atlanta Decatur Downtown/Emory! Our location is indeed a few steps away from amazing dining and coffee experiences, all in a safe and delightful area. We hope to see you soon. Safe travels!

10/10 優異

Jake (Doswell)

於 2024 年 4 月住了 4 晚
Customer Service 於 2024年5月21日的回應
Jake, thank you for your stellar rating! The team at Courtyard Atlanta Decatur Downtown/Emory is thrilled to know you had such a positive experience. We're looking forward to welcoming you back soon!

4/10 欠佳

Lauchlan

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月6日的回應
Lauchlan, we're sorry to hear your stay didn't meet your expectations. Each guest's enjoyment is important to us and we apologize if we fell short during your visit. We value your feedback and hope for an opportunity to improve your next stay.

10/10 優異

Edward

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月16日的回應
Edward, it's wonderful to hear that your stay at Courtyard Atlanta Decatur Downtown/Emory met your expectations. The team appreciates your positive score. We're looking forward to welcoming you back in the future!

10/10 優異

Rebecca

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月22日的回應
Rebecca, thank you for choosing Courtyard Atlanta Decatur Downtown/Emory. We're delighted to know your stay was enjoyable. Our team is looking forward to welcoming you back on your next visit to Atlanta.

10/10 優異

Donald

商務旅客
讚好:整潔度、職員與服務和住宿狀況
good location
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月21日的回應
Donald, thank you for highlighting the prime location of Courtyard Atlanta Decatur Downtown/Emory. We're pleased you enjoyed your stay and anticipate welcoming you back soon.

10/10 優異

Martin

讚好:整潔度、職員與服務和住宿狀況
Very helpful staff. Hotel carparking easily confused with multistory carpark on side of hotel. Was expensive!
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月10日的回應
Martin, we're thrilled to hear you found our team members helpful at Courtyard Atlanta Decatur Downtown/Emory. We understand that the parking arrangements can be somewhat perplexing—we value this feedback and will take it into consideration for improvement. We look forward to welcoming you back in the future, ensuring a seamless experience during your stay with us.

8/10 不錯

Emanuel

於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月27日的回應
Emanuel, thank you for taking the time to rate your stay at Courtyard Atlanta Decatur Downtown/Emory. While we're glad to know it was generally a positive experience for you, we're constantly striving for perfection. We hope on your next visit, we'll exceed your expectations and earn that coveted fifth star. Thank you for choosing us and we're looking forward to welcoming you back.

4/10 欠佳

Amy

家人同遊
不滿:整潔度、設施服務和住宿狀況
The sink and bathtub were very dirty. The sink was clogged. The towels were stained and dingy. The window looked out to an inside area. Very claustrophobic. I did not like this hotel. Not worth the price. The only good thing was the location.
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月26日的回應
Amy, it's regrettable to hear about your dissatisfaction with your recent stay. We're deeply sorry to learn about your experience with your room cleanliness and apologize for any issues you faced with bathroom fixtures and linens. Your feedback provides us with an opportunity to improve, and we will certainly address it with the relevant teams to ensure better guest experience moving forward. It's disheartening to know that the room placement didn't meet your expectations. In the future, please don't hesitate to request a different room placement during booking or at check-in as we aim to make your stay as comfortable as possible. We're glad you appreciated our convenient location and hope that despite your disappointments, we might have an opportunity to welcome you back for a better experience.

2/10 很差

Carolyn

家人同遊
讚好:住宿狀況
不滿:職員與服務
I stayed at Courtyard Atlanta in Decatur on Saturday 2/24/2024 when I traveled there for my daughter's college ring ceremony. The property was nice and very clean overall. We ordered dinner and had it delivered to our room since we couldn't order from "Platez", the restaurant advertised in the hotel elevator and throughout the hotel property stating that we could order room service from them. That was the first disappointment. Secondly, the mattress in our room was so hard and lumpy that I woke up several times throughout the night in excrutiating pain. Then around 6:30 am we were awakened to small feet running up and down the hallway until finally the parents of said feet caught up with them and then came the screaming. Finally back to sleep around 7 am, it was short lived. At 8;30 am we were awakened once again, this time by housekeeping banging on our door. I got up and opened it and asked the young lady if I could help her. She proceeded to ask me if I was checking out, to which I replied yes, at 11 am...checkout time. I'm all for getting a jump start on your job, but to wake folks up at 8:30 am on a Sunday morning after they paid $200 for a one night stay in your hotel is ridiculous. I will never give Courtyard my hard earned money ever again. Never!!!
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月26日的回應
Carolyn, it's regrettable to know that your stay was dotted with various issues, from room service to bedding comfort. We aim to ensure only the most restful stays and we're sorry that was not your experience. Equally important, we value your sleep and peace, and we wish that your mornings were as quiet as they should have been. Regarding the early housekeeping knock, we always emphasize respectful schedules for our guests and we're apologetic for the disturbance you encountered. We appreciate your feedback and will certainly use it to improve and to avoid similar issues in the future. Please do not let this experience deter you from giving us another chance. We have always valued your patronage.

6/10 一般

Amy

家人同遊
不滿:整潔度和職員與服務
Sink and bathtub were so dirty. Sink was clogged. Run down. Window looks over inside area, a bit claustrophobic feeling. Not a great hotel. Would not stay again. It is right in Decatur Square. So location is good, that’s it though.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月26日的回應
Amy, it seems like cleanliness did not meet your expectations and you experienced issues with your bathroom facilities. We regret to hear about the discomfort and ensure you this is not a usual occurrence. We are glad that our location proved convenient for you. We hope to have a chance to deliver a better experience in the future.

8/10 不錯

Malikah

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月21日的回應
Malikah, it's pleasing to learn of your positive experience at Courtyard Atlanta Decatur Downtown/Emory. We appreciate you taking the timeshare such a splendid rating, and we hope to have you back with us soon to further enhance your experiences.

10/10 優異

Akasha

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月10日的回應
Thank you for sharing your perfect rating with us, Akasha!It's wonderful to see how much you appreciated your time at Courtyard Atlanta Decatur Downtown/Emory! We want everyone to feel right at home at Courtyard Atlanta Decatur Downtown/Emory. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

6/10 一般

James

讚好:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
Customer Service 於 2024年1月31日的回應
James, thank you for taking the time to give us a rating. We're always striving to enhance our guest experience and we'd appreciate any feedback you might have. Please don’t hesitate to share additional comments or suggestions. We hope to serve you again soon.

4/10 欠佳

Dyeesha

讚好:整潔度和職員與服務
不滿:住宿狀況
Room was extremely hot and uncomfortable to sleep in at night.
於 2024 年 1 月住了 3 晚
Customer Service 於 2024年1月21日的回應
Dyeesha, we regret to hear about the discomfort you experienced during your stay due to the room temperature. Our goal is to deliver a restful experience for all guests. We appreciate your feedback and will share it with our team to improve future stays. Thank you.

10/10 優異

Akasha

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月8日的回應
Thank you for the rating, Akasha!We're thrilled to see how much you enjoyed staying at Courtyard Atlanta Decatur Downtown/Emory. We look forward to hosting you again in the near future! Thank you again for sharing.

6/10 一般

Corey

讚好:整潔度、職員與服務和住宿狀況
The mattresses were not comfortable at all. I have mobility issues and need a handicap room. The room was the furthest possible from the elevator. That makes no sense
於 2023 年 12 月住了 12 晚
Customer Service 於 2024年1月13日的回應
Corey, thank you for voicing your concerns. Your comfort and accessibility are vital to us. It's unfortunate to learn that you found the mattress unappealing and the room location did not meet your needs. We constantly strive to improve our offerings, so we appreciate your feedback and will use it to refine our approach, especially regarding room assignments for guests requiring accessible accommodations. We hope for another opportunity to provide a more satisfactory stay.

10/10 優異

Ahmed (Albuquerque)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 5 晚
Customer Service 於 2024年1月13日的回應
Ahmed, thank you for sharing your high rating of Courtyard Atlanta Decatur Downtown/Emory. We're delighted to know we left a positive impression. We hope to see you again during your next visit.

8/10 不錯

michelle

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
This is the perfect location to experience all that Decatur has to offer. The hotel was nice and kept up well. Only the coffee shop was open for food or drinks in the hotel and only for a few hours, so plan to eat and drink elsewhere.
於 2023 年 12 月住了 4 晚
Customer Service 於 2024年1月13日的回應
Michelle, thank you for highlighting the prime location of Courtyard Atlanta Decatur Downtown/Emory. It's wonderful to hear you found our hotel pleasant and well-maintained. We understand the limited availability of our coffee shop might have caused some inconvenience and appreciate your patience. Rest assured, we are always exploring ways to enhance our food and beverage offerings. We hope to see you again in the near future.

10/10 優異

Mike

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Customer Service 於 2023年12月26日的回應
Mike, it's wonderful to see your high rating for the Courtyard Atlanta Decatur Downtown/Emory! We appreciate your feedback and we are thrilled you've had a positive experience. We hope to have the pleasure of welcoming you back in the future.

8/10 不錯

Eric

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Some food related things not available as advertised, but a nice place and location
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月26日的回應
Eric, thank you for choosing Courtyard Atlanta Decatur Downtown/Emory. We appreciate you highlighting our great location. Regarding your comment about food availability, we always strive to satisfy our guests' expectations and your feedback will help us do that better next time. We look forward to welcoming you again in the future.

10/10 優異

Judith

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was very pretty and well decorated. Clean and accommodating. Exiting the parking garage was a bit of a hassle. We were not advised to keep a room key to use as our gate pass so we had to run back (when we saw the notice on the elevator) and get one before leaving. When we did leave, the key card didn't work so we had to back out of the exit lane, park, run back in to the front desk and get a new one. One other thing, the walls are quite thin. Before 8:30 AM, the room next to ours was being cleaned and we could hear everything. The cleaning people were not careful about not hitting the walls and it was very disruptive to our sleep (they started cleaning quite early). Then, between 8:30 - 9:00 AM a couple of housekeepers walked into our room while I was naked. Yikes. They didn't get in far enough to see me because my husband alerted them that we were there but that was pretty uncomfortable. All in all, you have a very nice hotel and we would gladly stay again and recommend it to our friends and family. Thank you!
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月17日的回應
Judith, it's delightful to learn that you enjoyed the aesthetic appeal and cleanliness of Courtyard Atlanta Decatur Downtown/Emory. We are, however, disturbed by your encounter with the parking garage and some noise disturbances. It's important to us that all guests have complete privacy and uninterrupted rest while staying with us. We'll ensure that our team members pay closer attention to these details for a smooth and serene stay. We appreciate that, despite some inconveniences, your overall experience was positive and you're willing to return and recommend us. We anticipate your next visit, hoping to surpass your previous experience.

10/10 優異

BD

讚好:整潔度、職員與服務、設施服務和住宿狀況
Needed a blanket.
於 2023 年 12 月住了 3 晚
Customer Service 於 2023年12月17日的回應
It's wonderful to hear that your stay at Courtyard Atlanta Decatur Downtown/Emory was satisfactory overall. We understand the need for additional in-room amenities, such as blankets. Our team is always available to ensure that guests have everything they need and we will take your feedback into account. We're looking forward to your next visit.

10/10 優異

Starr

Everyone was nice and very helpful. Room nice and clean.
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月12日的回應
Starr, thank you for your shining review! We're thrilled to hear that everyone at Courtyard Atlanta Decatur Downtown/Emory contributed to a delightful experience. It's great that you found your room immaculate, as cleanliness is a high standard we've set. We appreciate your comments and look forward to welcoming you back soon.

10/10 優異

Molly

於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月12日的回應
Thanks for the fantastic rating, Molly!It's outstanding we could exceed your expectations during your stay at Courtyard Atlanta Decatur Downtown/Emory. We're all looking forward to your next stay with us.

10/10 優異

Jessica

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great stay
於 2023 年 11 月住了 3 晚
Customer Service 於 2023年11月28日的回應
Jessica, we're thrilled to hear that you enjoyed your experience at Courtyard Atlanta Decatur Downtown/Emory. We aim to provide a fantastic stay for all our guests, and your words validate our efforts. Please consider visiting us again in the future.

10/10 優異

Paul

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to our destination on Decatur. Nice accommodations.
於 2023 年 11 月住了 4 晚
Customer Service 於 2023年11月26日的回應
Thank you for leaving us this fabulous review, Paul!We're so glad you had such an enjoyable time with us at Courtyard Atlanta Decatur Downtown/Emory! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions.We look forward to hosting you again for yet another unforgettable stay!

4/10 欠佳

Lisa

伴侶同遊
讚好:整潔度
不滿:職員與服務
We have booked at this hotel 5 years in a row for thanksgiving but will never come back after this visit. I have not encountered a more disgruntled, rude manager at any hotel. A bald, heavy set man was checking in people and had no interest in good or even mediocre customer service. I believe his name was Roger and it seems he regretted his career decisions. Customers on the phone and at the check in desk were treated equally with disdain. This was very disappointing customer service and the lobby cleanliness was like a rural rest stop bathroom. The rooms were fine, no complaints with their condition.
於 2023 年 11 月住了 5 晚
Customer Service 於 2023年11月24日的回應
Lisa, receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and we sincerely apologize for failing to meet your expectations.We have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide.On behalf of our entire team, we apologize again for the poor service you experienced and hate to have lost your future business.

10/10 優異

Jeanne

於 2023 年 8 月住了 2 晚
Customer Service 於 2023年11月12日的回應
Thanks for sharing this perfect rating, Jeanne!We're thrilled to hear you enjoyed your stay at Courtyard Atlanta Decatur Downtown/Emory! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

4/10 欠佳

真實旅客

家人同遊
讚好:整潔度和職員與服務
於 2023 年 10 月住了 3 晚
Customer Service 於 2023年10月31日的回應
Thank you for sharing your feedback.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 優異

Mark

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It was an easy and comfortable stay
於 2023 年 10 月住了 3 晚
Customer Service 於 2023年10月30日的回應
Mark, it's fantastic to hear about your smooth and cozy experience at Courtyard Atlanta Decatur Downtown/Emory. We strive to provide such comfortable experiences and your comments affirm our efforts. We hope to serve you again in the future for another pleasant stay.

10/10 優異

Chris

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月22日的回應
Thank you for the great rating, Chris!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Courtyard Atlanta Decatur Downtown/Emory! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 不錯

Lynn

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月21日的回應
Lynn, it's great to hear that you had a positive experience at the Courtyard Atlanta Decatur Downtown/Emory. We hope your journey was memorable and look forward to welcoming you back in the future.

6/10 一般

Charles

伴侶同遊
不滿:職員與服務
Bang Average. Elderly parents stayed and didn't get much help. Concierge service non existent. In-house restaurant tried to overcharge them for breakfast. I was charged for parking I didn't use. Room were clean.
於 2023 年 9 月住了 8 晚
Customer Service 於 2023年9月29日的回應
Charles, we regret to hear about the challenges your parents experienced during their stay, particularly regarding support and dining charges. We can assure you it is not typical of the service we strive to provide. We're glad to know they found the rooms clean. We will definitely work on the points you raised to improve our guests' experiences in the future. Thank you for your feedback.

10/10 優異

Elijah

讚好:設施服務和住宿狀況
They were very helpful and kind. Many great suggestions for sight seeing and great food.
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月8日的回應
Thank you for sharing this wonderful review, Elijah!We are very pleased to hear that you had an enjoyable experience at Courtyard Atlanta Decatur Downtown/Emory! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!We'd love to share another positive experience with you in the future!

10/10 優異

Bradford

家人同遊
讚好:設施服務和住宿狀況
The area and all of the different restaurants that was in walking distance.
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月3日的回應
Thanks for the amazing rating, Bradford!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Courtyard Atlanta Decatur Downtown/Emory!

8/10 不錯

Monica

於 2023 年 8 月住了 9 晚
Customer Service 於 2023年8月21日的回應
Thank you for the 8/10 rating, Monica!It's great your time at Courtyard Atlanta Decatur Downtown/Emory was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 優異

Jalaya (Arlington)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Customer Service 於 2023年8月17日的回應
Thank you for the fantastic rating, Jalaya!We strive to make all of our guests feel welcome and relaxed during their time at Courtyard Atlanta Decatur Downtown/Emory! We can't wait to see you again soon.

8/10 不錯

Willie

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
Everything was spot less
於 2023 年 8 月住了 2 晚
Customer Service 於 2023年8月15日的回應
Willie, thank you for sharing your experience at Courtyard Atlanta Decatur Downtown/Emory. It's wonderful to hear how impressed you were with the cleanliness of our property. We strive to provide a well-maintained space for our guests to enjoy and your feedback validates our efforts. Hope to welcome you back again soon!

10/10 優異

Lora

讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfe
於 2023 年 8 月住了 3 晚
Customer Service 於 2023年8月11日的回應
Thank you for the wonderful rating, Lora!It's fantastic you enjoyed your time at Courtyard Atlanta Decatur Downtown/Emory so much! We look forward to hosting you again soon for another amazing experience!

10/10 優異

André

於 2023 年 8 月住了 1 晚
Customer Service 於 2023年8月25日的回應
André, it's fantastic to see your perfect scoring of Courtyard Atlanta Decatur Downtown/Emory. We're grateful for your support and hope to have you as our guest again in the near future.

8/10 不錯

Tyler

於 2023 年 8 月住了 1 晚
Customer Service 於 2023年8月22日的回應
Tyler, thank you for choosing to stay at Courtyard Atlanta Decatur Downtown/Emory and taking the time to rate us. We're pleased to know you had a satisfying experience. We're committed to providing great stays for our guests, and we hope to welcome you back in the near future.

10/10 優異

Amanda C.

於 2023 年 7 月住了 1 晚
Customer Service 於 2023年8月2日的回應
Thanks for the outstanding rating, Amanda!We're delighted your time at Courtyard Atlanta Decatur Downtown/Emory was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 優異

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was amazing
於 2023 年 7 月住了 1 晚
Customer Service 於 2023年8月1日的回應
Thank you for the fantastic rating, Michael!It's outstanding you had such a wonderful experience at Courtyard Atlanta Decatur Downtown/Emory. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 優異

Eugene

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Customer Service 於 2023年7月31日的回應
Thank you for the great rating, Eugene!It's excellent you enjoyed your time at Courtyard Atlanta Decatur Downtown/Emory so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 不錯

Victor (MELROSE PARK)

讚好:整潔度、職員與服務和住宿狀況
Convenient place, easy access.
於 2023 年 7 月住了 2 晚
Customer Service 於 2023年7月31日的回應
Thanks for the 4/5 rating, Victor!We're thrilled you enjoyed your time at Courtyard Atlanta Decatur Downtown/Emory so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 優異

Eugene

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Customer Service 於 2023年7月31日的回應
Thanks for the perfect rating, Eugene!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard Atlanta Decatur Downtown/Emory.

4/10 欠佳

Christine

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Though staff was courteous, it was very disappointing to have to endure noise until early mornings for such high rate... Avoid room with windows facing inside courtyard .
於 2023 年 7 月住了 2 晚
Customer Service 於 2023年7月25日的回應
Christine, we appreciate your feedback. It's great to hear our staff showed courtesy. However, it's unfortunate that noise disturbed your stay. We understand the importance of peace and quiet, especially during your resting hours. We also take note of your advice about rooms facing the courtyard. Know that we're committed to improving our guests’ experiences. Thanks again for sharing your thoughts.