接待處

阿爾法利塔羅茲韋爾歡朋套房酒店的評價

2.5 out of 5
阿爾法利塔羅茲韋爾歡朋套房酒店
10740 Westside Way, Alpharetta, GA

評價

8.6

優異

10 分評分,優異;1001 則評價中有 527 則" "
8 分評分,不錯;1001 則評價中有 312 則" "
6 分評分,一般;1001 則評價中有 94 則" "
4 分評分,欠佳;1001 則評價中有 36 則" "
2 分評分,很差;1001 則評價中有 32 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Amneris

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo como lo presenta las fotos.Muy bueno.
於 2024 年 5 月住了 3 晚
GM 於 2024年5月23日的回應
Dear Amneris, Glad to hear it! Thank you for taking time out of your busy day to let us know you enjoyed yourself here. We strive to provide a great experience and appreciate your kind words. Sincerely, Jamiko Strickland, GM

10/10 優異

Olapegba

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel was pretty much a great choice for my family's stay. I loved that the hotel has a fridge and microwave available in the room (most hotels are starting to get rid of these amenities). The room and bathroom was clean and appeared up to date. The frontdesk employees I interactes with during my stay were very pleasant. I would recommend this hotel to anybody.
GM 於 2024年5月23日的回應
Dear Olapegba, Providing you with exceptional accommodations and friendly service was our pleasure! Thank you for choosing our Hampton Inn & Suites and taking the time to share this excellent review. We value your recommendation and hope to see you back soon. Sincerely, Jamiko Strickland, GM

10/10 優異

Ivey

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Care Team 於 2024年5月14日的回應
Many thanks for taking the time to post a 5-star review of our hotel, Ivey! It's always great to be at the receiving end of a fabulous rating, and we hope you had an enjoyable experience at Hampton Inn & Suites Alpharetta Roswell. We appreciate you choosing us for your accommodation on this trip and look forward to welcoming you back for another pleasant and comfortable stay. Enjoy your travels, and see you again soon!Best Regards,Customer Care Team

10/10 優異

Gelina

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Care Team 於 2024年5月14日的回應
Dear Gelina, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Best Regards,Customer Care Team

10/10 優異

David Mark (Palm Harbor)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Customer Care Team 於 2024年5月11日的回應
Dear David, Many thanks for taking a moment out of your busy schedule to share your fabulous rating with us and the community! It's always great to be at the receiving end of a perfect score, and we hope you had an enjoyable experience at Hampton Inn & Suites Alpharetta Roswell. We appreciate you choosing our hotel for your lodging needs on this journey and hope to have the pleasure of welcoming you again when your travels bring you back our way. Have a safe trip, and see you again soon!Best Regards,Customer Care Team

10/10 優異

Taylor

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stay was great. No complains.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月28日的回應
Dear Taylor, We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Thank you for staying with us, and we look forward to your return. Best, Jamiko Strickland, GM

10/10 優異

Leah

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GM 於 2024年4月21日的回應
Dear Leah, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Jamiko Strickland, GM

10/10 優異

Renee

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The gentleman at the front was very pleasant and welcoming
於 2024 年 3 月住了 1 晚
GM 於 2024年4月11日的回應
Dear Renee, Thank you for choosing to stay with us. We appreciate your noting our kind service. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Jamiko Strickland, GM

8/10 不錯

amber

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were put in a room that had another guest at first. Luckily no one was in there when we just walked in. But their belongings were everywhere. We walked back down and they handled the situation very quickly and politely. Over all a great stay and great customer service.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月11日的回應
Dear amber, I'm very sorry for your poor arrival; I'm glad that our team was responsive. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write, and we hope to have you here again. Sincerely, Jamiko Strickland, GM

10/10 優異

Kathryn

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Very welcoming front desk staff.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月15日的回應
Dear Kathryn, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Jamiko Strickland, GM

10/10 優異

Sheila

讚好:整潔度、職員與服務和住宿狀況
I would definitely stay here again
於 2024 年 2 月住了 2 晚
GM 於 2024年3月2日的回應
Dear Sheila, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and look forward to your return. Best, Jamiko Strickland, GM

10/10 優異

mary

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean rooms and well kept. Staff was friendly and overall a good choice as I haven't been to the area previously.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月25日的回應
Dear mary, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and clean rooms while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Jamiko Strickland, GM

8/10 不錯

Colleen

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Special shout out to Lakerry our night shift front desk guy on 2/22/2024. Went above and beyond for my companion Dr. Kaiser with restaurant recommendation and providing plates and cups. In addition sought out assistance to connect to the internet. He was pleasant and caring making my stay a pleasurable experience.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月24日的回應
Dear Colleen, Seeing that our guests enjoyed their stay with us is always a pleasure. Thank you for taking a moment to review your experience and praise our hardworking staff. We appreciate your support and hope to welcome you back soon. Best, Jamiko Strickland, GM

10/10 優異

Clarence

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Desk clerk was very helpful and friendly.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月14日的回應
Dear Clarence, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area. Best, Jamiko Strickland, GM

10/10 優異

Thanh

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
GM 於 2024年2月1日的回應
Dear Thanh, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Jamiko Strickland, GM

10/10 優異

Bobby

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
GM 於 2024年1月20日的回應
Dear Bobby, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Jamiko Strickland, GM

8/10 不錯

MELVIN

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
GM 於 2024年1月18日的回應
Dear MELVIN,It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again.Best,Jamiko StricklandGeneral Manager

8/10 不錯

Kati

於 2024 年 1 月住了 1 晚
GM 於 2024年1月26日的回應
Dear Kati,Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again.Best,Jamiko StricklandGeneral Manager

10/10 優異

Dragan (Wake Forest)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great rates 30 minutes to Atlanta downtown. Seems remodeled. Spacious king room/suite. Clean and modern. Nice facilities
於 2023 年 12 月住了 2 晚
GM 於 2024年2月1日的回應
Dear Dragan, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our accommodations and location. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Jamiko Strickland, GM

10/10 優異

Jeremiah

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
GM 於 2023年12月29日的回應
Dear Jeremiah,We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,Jamiko StricklandGeneral Manager

10/10 優異

kenneth

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
New TV’s could be a little more user friendly
於 2023 年 12 月住了 3 晚
GM 於 2023年12月27日的回應
Dear kenneth,Thank you for choosing us. We appreciate all your feedback and hope to host you again.Best,Jamiko StricklandGeneral Manager

6/10 一般

Shannon

商務旅客
讚好:職員與服務
Business trip stay
The valet was very busy. I had to drive around the block four times before a spot opened up in the valet line. There was a stain on the bench in my room and the bed wasn't very comfortable. The front desk people and the bartender were great!
於 2023 年 11 月住了 2 晚
GM 於 2023年12月17日的回應
Dear Shannon,It’s nice to hear from you. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement, as these foster change for future stays. We look forward to hosting you again for a flawless experience.Sincerely,Jamiko StricklandGeneral Manager

8/10 不錯

Dallas

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
GM 於 2023年12月6日的回應
Dear Dallas,Thank you for sharing the awesome rating of your experience, and please visit us again.Best,Jamiko StricklandGeneral Manager

10/10 優異

Ann

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Place
London was especially nice and welcoming & very helpful to me. In fact all of the staff I had contact with were very friendly. Everything was clean. The only problem was regulating the temperature in the room but I think they are installing new thermostats.
於 2023 年 11 月住了 1 晚
GM 於 2023年12月1日的回應
Dear Ann,It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and praise our hardworking staff. I will certainly share your compliments and I've noted your feedback regarding temperature control. We appreciate your support and hope to welcome you back soon.Best,Jamiko StricklandGeneral Manager

8/10 不錯

Brenda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
GM 於 2023年11月13日的回應
Dear Brenda,We are delighted that your stay was nothing short of exceptional. Until next time!Best,Jamiko StricklandGeneral Manager

10/10 優異

Gail

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
GM 於 2023年11月12日的回應
Dear Gail,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Jamiko StricklandGeneral Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
GM 於 2023年11月2日的回應
Dear Anonymous,Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon.Best,Jamiko StricklandGeneral Manager

10/10 優異

Alex

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice room, staff very accommodating and friendly, truly enjoyed our stay there
於 2023 年 10 月住了 3 晚
GM 於 2023年11月1日的回應
Dear Alex,Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area.Best,Jamiko StricklandGeneral Manager

10/10 優異

VINCENT

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
GM 於 2023年10月29日的回應
Dear VINCENT,Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again.Best,Jamiko StricklandGeneral Manager

10/10 優異

Lisa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and quiet! I will definitely be back when I’m in the area again!
於 2023 年 10 月住了 2 晚
GM 於 2023年10月16日的回應
Dear Lisa,Thank you for taking the time to share your kind review. I’m glad you found your stay to be pleasant. We look forward to your return and appreciate your patronage.Best,Jamiko StricklandGeneral Manager

10/10 優異

Noreen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
GM 於 2023年10月14日的回應
Dear Noreen,It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon.Best,Jamiko StricklandGeneral Manager

2/10 很差

Lynn

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
GM 於 2023年10月14日的回應
Dear Lynn,Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better.Sincerely,Jamiko StricklandGeneral Manager

10/10 優異

Dwight

讚好:職員與服務
於 2023 年 9 月住了 3 晚
GM 於 2023年10月12日的回應
Dear Dwight,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Jamiko StricklandGeneral Manager

6/10 一般

Deandra

讚好:整潔度、職員與服務和客房舒適度
The hotel room was clean and comfortable!! I would definitely stay there again!!!! I was very upset with the cable on the TV being out the first day there it was back working the following day.
於 2023 年 10 月住了 2 晚
GM 於 2023年10月8日的回應
Dear Deandra,Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable overall; we work hard to provide a pleasant experience. I'm very sorry for the issues with the satellite. Your kind comments, which highlight our successes and areas for improvement, are appreciated. We look forward to a return visit.Sincerely,Jamiko StricklandGeneral Manager

10/10 優異

Edmund

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
GM 於 2023年10月3日的回應
Dear Edmund,We strive to provide a pleasant stay, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know.Best,Jamiko StricklandGeneral Manager

10/10 優異

Tammy R

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
nice place to stay
於 2023 年 9 月住了 1 晚
GM 於 2023年9月15日的回應
Dear Tammy R,Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again.Best,Jamiko StricklandGeneral Manager

10/10 優異

Amy

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
GM 於 2023年9月14日的回應
Dear Amy,We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best,Jamiko StricklandGeneral Manager

10/10 優異

Andrea

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Met our needs for a quick overnight stay after a concert. Would stay again.
於 2023 年 9 月住了 1 晚
GM 於 2023年9月14日的回應
Dear Andrea,Thank you for taking the time to share your review. We're pleased to hear that you enjoyed your quick stay. There is no better compliment than a return visit, so we hope to see you soon.Best,Jamiko StricklandGeneral Manager

10/10 優異

Leslie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff
於 2023 年 8 月住了 2 晚
GM 於 2023年9月11日的回應
Dear Leslie,It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Alpharetta.Best,Jamiko StricklandGeneral Manager

10/10 優異

SCOTT

於 2023 年 9 月住了 1 晚
GM 於 2023年9月11日的回應
Dear SCOTT,Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon.Best,Jamiko StricklandGeneral Manager

2/10 很差

Michael

家人同遊
讚好:整潔度
不滿:職員與服務
I was not given the room I reserved and had to sleep on a fold out couch.
於 2023 年 9 月住了 1 晚
GM 於 2023年9月10日的回應
Dear Michael,We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip.Sincerely,Jamiko StricklandGeneral Manager

10/10 優異

paula s

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
GM 於 2023年9月4日的回應
Dear paula,We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,Jamiko StricklandGeneral Manager

8/10 不錯

Jenna

家人同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
GM 於 2023年8月29日的回應
Dear Jenna,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Jamiko StricklandGeneral Manager

10/10 優異

Christina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Will stay here again!
Great place to stay when attending an event at Ameris. Beds are comfy. Rooms are nicely decorated. Staff is super friendly!
於 2023 年 8 月住了 1 晚
GM 於 2023年8月27日的回應
Dear Christina,We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your feedback. Your recommendation serves as encouragement to our associates, who genuinely care about providing each guest with an enjoyable experience. We look forward to a return visit.Best,Jamiko StricklandGeneral Manager

10/10 優異

Wanda

讚好:整潔度和住宿狀況
於 2023 年 8 月住了 1 晚
GM 於 2023年8月27日的回應
Dear Wanda,It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us.Best,Jamiko StricklandGeneral Manager

10/10 優異

Robert (Andover)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like the location; it is in a very nice area of town.
於 2023 年 8 月住了 5 晚
GM 於 2023年8月21日的回應
Dear Robert,We are so glad that our location was nice for your visit. It was our pleasure hosting you, and we thank you for choosing us.Best,Jamiko StricklandGeneral Manager

10/10 優異

Kristy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved my stay. Room was clean, quiet, and comfortable. Staff was friendly - LaKerry at the front desk was great and so helpful! Breakfast was hot - eggs, bacon, and potatoes. Will definitely be staying here for return visits. 5 stars all around.
於 2023 年 8 月住了 2 晚
GM 於 2023年8月21日的回應
Dear Kristy,Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area.Best,Jamiko StricklandGeneral Manager

10/10 優異

Heather

讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was very nice, clean friendly staff. Matresses a little firm but probably because they’re new
於 2023 年 8 月住了 4 晚
GM 於 2023年8月8日的回應
Dear Heather,It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms and friendly staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write, and we hope to host you again.Best,Jamiko StricklandGeneral Manager

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great experience for my first time, ill definitely be coming back!
於 2023 年 7 月住了 6 晚
GM 於 2023年8月7日的回應
Dear Anonymous,We are delighted you tried us and look forward to your return. Thank you for choosing us.Best,Jamiko StricklandGeneral Manager

10/10 優異

Jessica

讚好:整潔度、住宿狀況和客房舒適度
It took a while for the front desk person to come out. This happened every time, 4 total. That was the only downside to staying here. I’d stay again.
於 2023 年 8 月住了 1 晚
GM 於 2023年8月6日的回應
Dear Jessica,While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time.Best,Jamiko StricklandGeneral Manager