2/10 很差
Marie
商務旅客
2025 年 11 月 5 日
不滿：住宿狀況
The hotel itself was fine and the staff member who checked me in was great. However, when I checked out I noticed some stuff was weirdly wrong on my bill (snacks I purchased were charged double and a charge at the bar was a random number and less than what it should have been). The man at the front desk was super unhelpful, and actually added another random charge instead of fixing the incorrect ones. I tried calling and emailing the hotel and didn't get a response for a week+. I finally said I was going to file a chargeback on my cc, which made them respond right away. They refunded the extra charge that the front desk guy had added and said they would look into the other errors. But then I never heard from them again.
Marie
於 2025 年 8 月住了 1 晚