Nathaniel- We are so sorry that there was an issue with the dishwasher which caused the smell in the room. I have used this as a teachable moment with my team to ensure we do not have a repeat of this situation. We do hope you will give us another opportunity to exceed your expectations.Sincerely, Laurie ThomasGeneral Manager

Mr. Woo- Thank you for taking the time to share about your stay. We’re glad you got some good rest. We look forward to seeing you in the future.Sincerely, Laurie ThomasGeneral Manager

Ebony- Providing exceptionally service is what we pride ourselves on and we are happy that you were able to experience that during your stay. We look forward to your next stay with us.Sincerely, Laurie Thomas General Manager

Thank you for filling out the survey. I’m glad we were successful in giving you a great stay. Looking forward to your next visit.Sincerely, Laurie ThomasGeneral Manager

Thank you for taking the time to review your stay. Look forward to your next visit. Sincerely, Laurie ThomasGeneral Manager

Thank you for sharing your stay with others. We look forward to your next visit. Sincerely, Laurie ThomasGeneral Manager

Myeongsik - Thank you for taking the time to score your stay as a 10. The team works extremely hard provide great service and a great place to stay. Look forward to your next visit.Sincerely, Laurie ThomasGeneral Manager

Dear Philisia,Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent your dissatisfaction from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Marie PierreGeneral Manager

Thank you for your feedback Juan,I apologize that your stay did not meet your standards. Parking rates are posted previous to booking on our website and our Expedia page. As for your room, we will take proper measures to make sure that your experience does not re-occur. BestMarie PierreGeneral Manager

Hello Jinwook,Thank you for choosing to stay with us and for giving us a perfect score of 10 out 10. We appreciate you and hope that you come and stay with us again.

Hello Jaypal,Thank you for choosing to stay with us and for the amazing 5 out of 5 score. We truly appreciate you. Please do come again and thank you.Best Regards,

Good morning Philip, Thank you for choosing to stay with us and we are so very sorry to hear that your experience was less that good. I am sorry to hear that we were not able to accommodate your room type booked, in most case we try to pre-block the two-bedroom suite and it look like we had a lot of persons that were here, who extended their stay with those room type. We know that this is not an excuse but I just wanted to let you know. That is why we try come up with an solution that can best accommodate our guest. We don't carry connecting room on this property and the pool opens up around Memorial Day! We are working on getting it open a little bit earlier. Our team are working very diligently to have rooms that are accommodating and very inviting to all of our guest long-term and short-term, like yourself. Thank you.Have a wonderful day.

Hello Rodney,Thank you for choosing to stay with us and we appreciate your feedback with regards to the parking.Best Regards,

Hello Rakib,Thank you for your feedback, I sincerely apologize for the lack of cleanliness in and around the hotel. Rest assured that I have shared your feedback with the housekeeping and maintenance team. Although I would've loved to resolve your concerns while on property, I appreciate you bringing these issues to my attention.Hospitably,