I’m a fan of the hotel theme, look & staff (Eugene was on point). I am not a fan of some of the issues we had. While the staff apologized, the timing wasn’t ideal.
Our air conditioner, and two tablets stopped working in the room which controlled everything. Once we were told they couldn’t repair we were moved to a new room.
In this new room our television was broken, and we were forced to use our personal devices to watch the game, and the repair wasn’t completed until the next morning.