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关于亚特兰大坎德勒酒店 - 希尔顿 Curio 精选系列的点评

4 out of 5
亚特兰大坎德勒酒店 - 希尔顿 Curio 精选系列
127 Peachtree Street NE, Atlanta, GA

点评

9.4

绝佳

10 分 - 超赞。1166 条好评，共有 1492 条点评" "
8 分 - 还可以。198 条好评，共有 1492 条点评" "
6 分 - 一般。57 条好评，共有 1492 条点评" "
4 分 - 很差。28 条好评，共有 1492 条点评" "
2 分 - 糟糕。43 条好评，共有 1492 条点评" "

9.8/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.4/10

环保

点评

8/10 还可以

Lízbeth Patricia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
El hotel precioso!
2024 年 3 月入住 2 晚
tarold 于 2024年05月24日 的回复
Lizbeth, thank you for staying with us.

8/10 还可以

Sara

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff are very friendly and helpful. The room itself was a little small, but it was extremely quiet which was great. Only two issues were the lack of working ice machines and how overpriced the in-room dining was (4 shrimp for $24). Overall, a good place to stay!
2024 年 5 月入住 2 晚
Kanema 于 2024年05月17日 的回复
Sara,We thank you for your honest feedback and will use the concerns as a tool to ensure our level of service is across the board pleasant.

10/10 超赞

Caiphus

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was amazing.
2024 年 5 月入住 3 晚
tarold 于 2024年05月16日 的回复
Caiphus thank you for your survey and we hope to see you again.

10/10 超赞

Suri

满意：清洁度、服务设施、住宿条件和设施
Beautiful Hotel
2024 年 5 月入住 1 晚
Kanema 于 2024年05月15日 的回复
Suri,We appreciate your feedback and are happy you enjoyed your stay with us. Hope to see you again soon !!

10/10 超赞

Huey

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚
tarold 于 2024年05月16日 的回复
Huey, Thank you for staying with us.

10/10 超赞

Anthony

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Candler was a beautiful hotel with the most comfortable bed I've ever slept in. The hotel restaurant and bar was nice with wonderful food. I am glad I splurged a little extra to stay here and would gladly stay there again.
2024 年 4 月入住 3 晚
Kanema 于 2024年05月15日 的回复
Anthony,Let us take this opportunity to thank you and we appreciate your business. Thank you for taking the time to let us know you enjoyed your stay with us .

8/10 还可以

Melissa

与配偶出行
满意：住宿条件和设施，清洁度
Great trip. We stayed for 3 nights. Only downside is being told constantly to eat at the restaurant and when we tried for brunch, hostess told us there was no seating available. Made us sit at bar where a laptop and paperwork were... They moved it for us to sit.. But just want to point out that the restaurant had SEVERAL empty tables.
2024 年 5 月入住 3 晚
Charmaine Halley 于 2024年05月14日 的回复
Hello MelissaThank you for your feedback. We take every opportunity to improve our service and we hope you give us a chance to make this up to you. Thanks again

10/10 超赞

Mariana Rojas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel, the room was super clean and nice. It’s a 10 minutes walk to Coca Cola Word and the aquarium. Really recommended!
2024 年 5 月入住 2 晚
Kanema 于 2024年05月14日 的回复
Mariana RojasWe truly appreciate your feedback and happy to hear you enjoyed the stay. We hope to see you back again, and bring some friends on your next trip

10/10 超赞

Yvette

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful building adorned with rich history, the architecture gave the property an amazing feeling in the middle of a city. The staff service was impeccable. Thanks Dwight for excellent service and a great conversation about the building’s history.
2024 年 5 月入住 1 晚
Kanema 于 2024年05月13日 的回复
Yvette,We truly appreciate your feedback and are happy to hear that you enjoyed your stay with us. We hope to see you back again in the near future until then have a wonderful week ahead.

10/10 超赞

Kate

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very elegant. Nice lobby and dining facility. Beautiful rooms.
2024 年 4 月入住 1 晚
Charmaine H 于 2024年05月12日 的回复
Hello KateWe appreciate such lovely review. The Candler takes pride to uphold the history and elegance of our hotel. Along with providing comfort for our guests. Please come stay with us again.

10/10 超赞

michael，Danvers

满意：清洁度、员工和服务、服务设施、住宿条件和设施
its in a great location. has great public transportation and easy to get around.
2024 年 5 月入住 4 晚
Charamaine Halley 于 2024年05月11日 的回复
Hello MichaelThank you for your feedback. We appreciate your feedback.

10/10 超赞

LUIS，SANTA ISABEL

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2024 年 2 月入住 3 晚
tarold 于 2024年05月11日 的回复
Luis thank you for your survey and hope to see you again soon.

10/10 超赞

Michael

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Excellent
2024 年 4 月入住 4 晚
CH 于 2024年05月10日 的回复
Hello MichaelThank you for your feedback. We appreciate you staying with us.

10/10 超赞

Lammii

满意：清洁度、员工和服务、住宿条件和设施
Amazing service and good food
2024 年 4 月入住 4 晚
Charmaine Halley 于 2024年05月9日 的回复
Hello LammiiThank you for your feedback. We appreciate you staying with us.

10/10 超赞

Joshua Rafael

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Kanema 于 2024年05月8日 的回复
Joshua Rafael,We appreciate your comments and are happy to know you enjoyed your stay with us.

10/10 超赞

Lucas Patrick

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property brings you to a time when everything was made with class, purpose and high detail and has a been modernized so not to feel outdated. Slip into the bar for a classic cocktail to cap your night. Every morning or evening we were greeted at the door with their super friendly staff. We did not have a car so we didn't need the valet but they were always there getting the door at just greeting with a smile.
2024 年 5 月入住 4 晚
Charmaine 于 2024年05月7日 的回复
Hello LucasThank you for you great feedback. We appreciate your kind words, and sincerely are grateful to have wonderful guests like you stay with us. Hope to see you again.

10/10 超赞

Daniel，Bethlehem

与配偶出行
满意：员工和服务
Gorgeous property.
2024 年 5 月入住 1 晚
Johntae 于 2024年05月6日 的回复
Thank you so much Daniel for your response. We are excited that you enjoyed your stay with us. We hope to see you again!

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Charmaine Halley 于 2024年05月6日 的回复
Hello ChristopherThank you for your feedback. We appreciate your stay with us

10/10 超赞

Sandra

满意：清洁度、员工和服务、住宿条件和设施
Beautiful hotel with very friendly staff. I will return.
2024 年 5 月入住 1 晚
Johntae 于 2024年05月2日 的回复
Thank you so much for this wonderful feedback, Sandra. We cannot wait to see you again next time!! Have a wonderful weekend

10/10 超赞

glynn，Jonestown

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent service & friendly
2024 年 4 月入住 4 晚
tarold 于 2024年05月1日 的回复
Thank you for staying with us and we are glad you enjoyed your stay.

10/10 超赞

lina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This place is very elegant, beautiful quiet, and convenient. It is located in the heart of downtown Atlanta with the many restaurants surrounding it. The hotel is adorned with marble, decorations, and fancy brass even on the elevators doors! The restaurant “By George” is a great restaurant in the hotel. The food is amazing and the service is very high-quality. Delicious and healthy choices. The bartender, Jeff, went out of his way to show us the whole place and under the restaurant, where it was a bank before and the vault is still there! Thank you, Jeff!
2024 年 4 月入住 3 晚
Charamaine Halley 于 2024年05月2日 的回复
Hello LinaThank you for your great feedback. We appreciate your feedback and we look forward to your next stay with us.

10/10 超赞

O'Neil

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at the property for 3nts/4 days. Valet parking is $55. However we found street parking for $8 our entire stay without hassle. At first when we arrived we weren't too pleased with some of the items and service to our room. After complaining to the front desk, a gentleman by the name of Dwight quickly aplogized and offered us a new room. New room was perfect. He was very professional and followed up with us to make sure we were happy with our new room. We included the breakfast package with our stay and everything was well-plated & delicious. We had dinner one late night and that was delicious too. Hotel is close to everything including the airport.
2024 年 4 月入住 3 晚
Charmaine Halley 于 2024年04月29日 的回复
Thank you for staying with us we appreciate your feedback.

10/10 超赞

Melanie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Charmaine Halley 于 2024年04月29日 的回复
Hello MelanieThank you for your feedback. I appreciate you staying with us.

10/10 超赞

DONNA

与家人出行
The staff was so friendly & helpful! This hotel is so beautiful!
2024 年 4 月入住 2 晚
Charmaine Halley 于 2024年04月28日 的回复
Thank you for staying with us. We appreciate your feedback.

8/10 还可以

Mindee

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was comfortable and clean. Bathroom was large. Restaurant in hotel was wonderful.
2024 年 4 月入住 1 晚
CH 于 2024年04月26日 的回复
Thank you for your feedback. We appreciate you staying with us.

10/10 超赞

Anglea

满意：清洁度、员工和服务、住宿条件和设施
Love everything location. Property was quite
2024 年 4 月入住 2 晚
Charmaine Halley 于 2024年04月26日 的回复
Thank you for your feedback. We appreciate you staying with us.

8/10 还可以

Franck，Paris

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Superbe hôtel avec agencements de qualité! Chambres spacieuses et agréables mais pas éco responsables du tout c’est bien dommage!
2024 年 4 月入住 1 晚
Charmaine Halley 于 2024年04月26日 的回复
Hello FranckThank you for your feedback. We appreciate you staying with us.

10/10 超赞

Karen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The zoo, aquarium and museum of civil and human rights are all walkable. Great restaurant on premises. we had breakfast and dinner there. We especially enjoyed Brian, a physics student when not working at the hotel.
2024 年 4 月入住 4 晚
tarold 于 2024年04月24日 的回复
Karen thank you so much and we hope you make us your home away from home.

4/10 很差

Tomasz

满意：住宿条件和设施
不满意：员工和服务，清洁度
2024 年 4 月入住 2 晚
CH 于 2024年04月24日 的回复
Hello TomaszWe appreciate your feedback and do apologize for your experience. We always strive to provide the best service possible. We took your feedback very serious and hope you will give us another try.

10/10 超赞

Velma

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a beautiful hotel, the staff was very friendly and the service was excellent from valet to the front desk we had a wonderful experience.
2024 年 4 月入住 2 晚
Johntae 于 2024年04月22日 的回复
Thank you so much for the wonderful feedback!! We love that we made your experience at the Candler wonderful!! We hope you come back and stay with us again!

10/10 超赞

Glenn

2024 年 4 月入住 1 晚
Charamaine Halley 于 2024年05月11日 的回复
Thank you for your feedback. We appreciate your feedback.

10/10 超赞

Jayla

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was really nice. I loved the decor and nothing looked or felt cheap. Staff was very accommodating and nice.
2024 年 4 月入住 2 晚
Charmaine Halley 于 2024年04月19日 的回复
Thank you for your feedback. We appreciate you staying with us.

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The interior design is amazing and unique! Beautiful suite!
2024 年 4 月入住 1 晚
Johntae 于 2024年04月16日 的回复
Thank you for the wonderful feedback about the hotel and the suite. We really do take pride in how our hotel looks when wonderful guests like you arrive. We do hope you come visit us again!

10/10 超赞

jeremy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
CH 于 2024年04月17日 的回复
Thank you Jeremy for your feedback. We appreciate you staying with us.

10/10 超赞

Gustavo

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Johntae 于 2024年04月15日 的回复
We thank you so much your wonderful feedback score. We are happy we satisfied all your needs here at the Candler hotel. We do hope to see you again soon!

10/10 超赞

Robert，Palm Beach Gardens

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Thoroughly enjoyed my stay. Great hotel and decent dining options around. Very convenient to get to/from the airport.
2024 年 4 月入住 3 晚
Kanema 于 2024年04月14日 的回复
Robert,First off thankyou fr choosing The Candler Hotel, we are pleased to know your stay was an enjoyable one. We appreciate your kind words and hope to see you again.

10/10 超赞

Marcia

满意：清洁度、员工和服务、住宿条件和设施
The property is very modern and upscale. Room pretty comfortable and relaxing as well.
2024 年 4 月入住 1 晚
Kanema 于 2024年04月14日 的回复
Marcia,We truly appreciate your feedback in regard to your previous stay. We are happy to hear you enjoyed your stay with us. We hope to see you back while in Atlanta on your next trip !

4/10 很差

Rita

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
Kanema 于 2024年04月14日 的回复
Rita,I am sorry to hear your stay was not an enjoyable one, that we scored a 2, not sure what took place during your stay but we truly apologize and hope you will give us a chance to redeem ourselves.

10/10 超赞

Michael

2024 年 4 月入住 1 晚
Charmaine Halley 于 2024年04月27日 的回复
Thank you for staying with us. We appreciate your feed back.

10/10 超赞

Afsana

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Kanema 于 2024年04月8日 的回复
Afsana,We truly appreciate you staying with us and are happy you enjoyed your stay at The Candler. We hope to see you back on your next trip to Atlanta until then safe travels back home.

6/10 一般

Rozanna，Williamsport

与家人出行
满意：住宿条件和设施
After a long day of traveling we finally arrived at the hotel. The 2 gentlemen at the check in counter were busy chatting and carrying on with 2 half dressed women to wait on us. As we waited to check in we overheard that the girls weren’t even hotel guest, and were there for a party. You need employees that put your customers first. The gentleman that worked the front door and valets was exceptional! He needs to run the front desk …matter of fact probably the hotel.
2024 年 4 月入住 1 晚
CH 于 2024年04月3日 的回复
Hello RozannaThank you for your feedback. Let me first say on behalf of the entire staff our sincerest apology for your experience. We value your feedback and will look into this further. Please feel free to reach out if you have any other concerns during your stay. We are always here to make sure all our guests are treated with great customer service.

10/10 超赞

Shana

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was great and would definitely stay again. The area surrounding the hotel seemed a sketchy at times with a lot of unhoused people. At certain times during the day it could feel unsafe.
2024 年 4 月入住 1 晚
CH 于 2024年04月3日 的回复
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 超赞

Christopher，Pembroke Pines

满意：住宿条件和设施，员工和服务
I appreciated its architecture and history and convenient transportation options. Staff was friendly and attentive. The bed linens and pillows were among the best.
2024 年 3 月入住 2 晚
Charmaine Halley 于 2024年03月31日 的回复
Hello Christopher.We appreciate your lovely feedback and look forward to you staying with us again.

8/10 还可以

Lisa Marie

与家人出行, 商务旅客
满意：清洁度
This hotel is a beautiful older styled hotel, unlike the typical stay. The rooms are beautiful clean and very spacious, unique and classic. However, there aren't as many amenities for the price paid to stay. The valet is $55/day. The staff are friendly "enough" but there could be a little better service. The incidentals to check in is more expensive than a NYC or Las Vegas property. They charged me $600 and would not check me in unless they held that amount. Typically, a hotel will reduce the incidentals upon request. I never used anything to be charged for, so I wasn't happy to have so much held at this location. The downtown area has become inundated with homeless people and it isn't quite as nice for walking which I had hoped to do more of.
2024 年 3 月入住 4 晚
tarold 于 2024年03月26日 的回复
Lisa Marie we thank you so much for your survey and value everything we spoke about.

10/10 超赞

James，Whitby

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location in midtown. About a 15-minute walk to the Coca-Cola Museum and Georgia Aquarium. The restaurant in the lobby was very good.
2024 年 3 月入住 1 晚
Kanema 于 2024年03月25日 的回复
James,We appreciate your feedback and than you for talking the time to give your review. We hope to see you again in the near future when you back to Atlanta

10/10 超赞

Kathy

2024 年 3 月入住 2 晚
Kanema 于 2024年04月14日 的回复
Kathy,It is truly wonderful to know your experience at The Candler Hotel was an enjoyable one. We appreciate you staying with us and hope to see you while back in Atlanta

10/10 超赞

Anna，Augusta

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service. Suite extra roomy that easily accomadet
2024 年 3 月入住 2 晚
CH 于 2024年03月23日 的回复
Hello AnnaThank you for your feedback. We appreciate you staying with us.

6/10 一般

Vikrant

与家人及幼儿出行
满意：住宿条件和设施，服务设施
The temperature automatically changed in the night for duration of our stay. It was too hot to sleep. Took 45 mins to get a room. The couldn’t find our reservation. Almost impossible to order in room dinning. Couldn’t get through at all for 1 of the 4 days we stayed. Hotel is clean. Surrounding areas questionable.
2024 年 3 月入住 3 晚
Kanema 于 2024年03月18日 的回复
Vikrant,I am so sorry to hear of the inconvenience this may have caused you during your stay. Your concerns has been brought to the attention of the department affected by your comments. We truly appreciate you and hope we are able to redeem your confidence in us once again.

10/10 超赞

ADAM

满意：清洁度、员工和服务、住宿条件和设施
We always love the Candler! Staff goes above and beyond! Valet crew is exceptional! By George restaurant inside the hotel is always a delicious breakfast and friendly experience. Rooms are clean!
2024 年 3 月入住 1 晚
ch 于 2024年03月18日 的回复
Hello AdamThank you for your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 超赞

Russell

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was excellent. Due to knee surgery - I have limited mobility. Team went the extra mile in helping me get to my room and to transportation. Hotel is beautiful and well taken care of.
2024 年 3 月入住 1 晚
Ch 于 2024年03月17日 的回复
Thank you for your feedback. We appreciate you staying with us.