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Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 581 out of 1035 reviews
5 - Excellent 56%
Rating 4 - Good. 218 out of 1035 reviews
4 - Good 21%
Rating 3 - Okay. 110 out of 1035 reviews
3 - Okay 11%
Rating 2 - Poor. 57 out of 1035 reviews
2 - Poor 6%
Rating 1 - Terrible. 69 out of 1035 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities
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5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the fox
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Directly across from The Fox and wonderful architecture!
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old southern hotel with a lot of character and charm. The location is fantastic and near many restaurants and across from the Fox theater. The wedding area was magnificent as well as the food. We did have a hard time finding concierge staff by phone or in person. I believe they were probably short staffed due to Covid. The people that did work there were quite friendly though. Parts of the rooms looked a little worn as well as some of the amenity areas. We would definitely return.
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was nice but not there, restraint and room service is closed.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property and facilities are nice, great location next to the Fox Theatre. However, for this tier of hotel the service left something to be desired. One of the double beds in our room was missing the sheets. When we called down to the desk to have some sent up, we were told that we could come down and get them and were abruptly hung up on. This might be expected at a Holiday Inn Express, but the Georgian Terrace should do better.
Stayed 1 night in Sep 2021