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Reviews of Springside Inn

3 out of 5
Springside Inn
6141 West Lake Road, Auburn, NY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 90 out of 116 reviews" "
Rating 8 - Good. 22 out of 116 reviews" "
Rating 6 - Okay. 2 out of 116 reviews" "
Rating 4 - Poor. 0 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location grounds are well maintained
Stayed 1 night in May 2024
Response from The Springside Inn Team on 10 May 2024
Thank you so much for your kind review. We are so glad you enjoyed your stay here at Springside Inn.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great staff!
Stayed 2 nights in Apr 2024
Response from Springside Inn Team on 8 May 2024
Thank you so much for your kind words! We are so glad you enjoyed your stay at Springside Inn.

8/10 Good

Brad

Stayed 4 nights in Apr 2024
Response from The Springside Inn Team on 14 May 2024
Thank you for taking the time to rate your stay at Springside Inn. We hope you had a great stay.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Beth on 9 Apr 2024
Thank You for your positive review of Springside Inn! We're thrilled to hear that you enjoyed your stay. Hope to welcome you back again sometime in the future!

8/10 Good

Jane, Tenants Harbor

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice old inn, across the street from the lake. March is not the ideal time for this lovely venue, but it was on my way to my destination and I enjoyed my time here. The staff was incredibly nice and helpful. My large room had a nice view, comfortable bed and nice furnishings and lovely bathroom. Old building and old-fashioned, but still a nice place to visit.
Stayed 1 night in Mar 2024
Response from Beth on 22 Apr 2024
Thank You for your kind words! We're happy you enjoyed your stay and hope to see you again soon! The summer and fall months are beautiful here at the Inn. Love to have you come back some day.

6/10 Okay

Brenda

Disliked: Staff & service
I had an incident were a staff member refused to serve me wine. She initially questioned if I was a guest, and when I said I was, she then said the bar was not opened yet. She then said she could but had to take a chair somewhere. I watched her lift the chair & 6 mins later, I was standing still waiting on her to return. I left without the wine.
Stayed 2 nights in Feb 2024
Response from Beth on 6 Mar 2024
So sorry this happened. Without our public bar open we try our absolute best to accommodate our overnight guests for all their needs and requests. We apologize for the delay … it is not our norm.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sean and Beth were awesome. We were made feel at home from the time we arrived. A property with lots of character and owners who genuinely care about thier guest.
Stayed 1 night in Jan 2024
Response from Beth on 6 Mar 2024
Thank you so much for your kind words! It means more than you know. Best, Sean and Beth

10/10 Excellent

Kurt

Stayed 1 night in Dec 2023
Response from Beth on 13 Dec 2023
Thank You for staying here with us at the Springside In. We truly appreciate your support and are glad to hear that you enjoyed your stay !

8/10 Good

Laurie

Stayed 1 night in Sep 2023
Response from Beth on 13 Dec 2023
Thank You for staying here with us at the Springside Inn. We appreciate you choosing us while in the area!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 1 night in Aug 2023

6/10 Okay

Juli

Travelled with partner
Liked: Staff & service, property conditions & facilities
Old 1800's house in a beautifully manicured setting not too far from the lake. Very quiet. We were met by a young woman who was very welcoming and friendly. We had a nice room with period style decor and a big king size bed (what we generally look for). The air conditioning unit was very quiet which was a nice change from the norm. Fridge and coffee station set up was nice. Overall it was clean except for the wood floors which were very sticky and loud when you walked on them. Don't know if they just cleaned up after a huge juice spill or just not rinsed properly. It was loud enough to disturb someone's sleep. The throw rugs were very dirty as was the couch and chairs. A 90's couch (I have a similar one so I recognize the age) just really dirty and would benefit from a steam cleaning. It's a 7 room inn so that would be possible in the off season. I mean, everything's possible. Overall, the room was pleasant (bed not so comfortable but better than a lot that trip) just needs a deep clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the history of the Inn, the grounds were absolutely beautiful. My husband enjoyed talking with the owners, who were very welcoming.
Stayed 1 night in Aug 2023
Response from beth on 18 Aug 2023
Thanks Laura for choosing the Springside Inn. Hope to see you again some day ! Best, Beth & Sean Lattimore

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Have been here before
Stayed 1 night in May 2023
Response from Beth on 20 May 2023
Thank You !! We appreciate you staying with us when you are in town !! Beth & Sean

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Inn
Lovely inn. Though it was off season, our stay was perfect.
Stayed 1 night in Apr 2023
Response from Beth on 20 May 2023
Thank You !! We so appreciate the kind words. The entire Staff at the Springside Inn

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and went above and beyond to make my stay comfortable.
Stayed 3 nights in Mar 2023
Response from Beth on 18 Aug 2023
Thank You for choosing the Springside Inn !! We appreciate you staying with us. Hope you are having a nice summer!! Sean & Beth Lattimore

8/10 Good

s

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, great service. Good drinks at the restaurant. Room was large and very comfortable.
Stayed 1 night in Mar 2023
Response from Beth on 20 May 2023
Thank You for staying with us here at the Inn. We appreciate your kind words. The entire staff of the Springside Inn

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Springside Inn! It was clean, the bed was super comfy and the staff was very friendly. The only negative (and this IS NO FAULT to the inn) that I can say is that there was a wedding party downstairs and when people came up the stairs (which were right next to our room) to use the restroom, they were very inconsiderate of the fact that guests were staying there and possibly trying to sleep. They were just very loud.
Stayed 1 night in Mar 2023

10/10 Excellent

William H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent historic Inn. Beautiful grounds & building. Room was gorgeous with wonderful decor. 4 poster bed with exquisite bedding & super comfortable. Bathroom was super clean with whirlpool tub & shower. Nice thick towels too. Innkeepers were very helpful and very friendly. Lovely dining area.
Stayed 1 night in Feb 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Beth on 13 Feb 2023
Thank You for choosing the Springside Inn. We appreciate your positive feedback. Please consider us again in the future! Best, The Lattimore's

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Inn with very nice restaurant and bar
Very nice old inn with 7 rooms and a nice restaurant and bar. The room was beautiful and very spacious with lots of windows. Close to the lake and to the town of auburn. We had a wonderful dinner at the restaurant, but we probably would have just eaten the bar food during Happy Hour from 4-6. The nachos, sliders and Brussel sprouts all looked very good.
Stayed 1 night in Feb 2023
Response from Beth on 13 Feb 2023
Thank You for choosing the Springside Inn. We appreciate your positive feedback. Glad you were able dine with us as well. Please consider us again in the future! Best, The Lattimore's

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I wish we'd had was a mini-fridge in the room. Otherwise it was perfect!
Stayed 1 night in Feb 2023
Response from Beth Lattimore on 8 Feb 2023
Thank You for choosing the Springside Inn. Our suites do have the mini fridge but we just went out and purchased additional. Next time please just let us know and we will make sure you have one in your room. We appreciate your feedback. The Lattimore's

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family-owned and operated property is a sensational gem. A pure delight and we enjoyed our stay so very much.
Stayed 2 nights in Dec 2022
Response from Beth on 8 Feb 2023
Thank You for staying with us here at the Springside Inn. We truly appreciate it !! Its always fun to see you all. Best, The Lattimore's

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this inn is incredibly nice and go out of their way to make your stay enjoyable
Stayed 1 night in Jun 2022
Response from Beth on 27 Jun 2022
Thanks so much for the kind words. Have an amazing summer and hope to see you again in the future!!

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very charming and cozy
Stayed 1 night in Jun 2022
Response from Beth on 22 Jun 2022
So glad you enjoyed your stay. Please consider the Springside Inn again in your travels. Have a great summer!!

10/10 Excellent

Carolyn

Stayed 1 night in Jun 2022

10/10 Excellent

Aaron Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country comfort in a scenic setting
The owners were so very friendly - accommodating - and informative . The site is on 8 acres of parkland that is both manicured and naturally scenic. The rooms are very nicely furnished with period furniture coupled with modern appliances and comforts. A must stay - whether a stopover ( as we did ) on a road trip - or a longer stay ( swimming , fishing , biking , hiking etc ) as we plan do on our next stay ( within the next few months !)
Stayed 1 night in May 2022
Response from Beth on 12 May 2022
Thanks so much for staying with us at the Springside Inn. Hope to see you again over the summer months ! Sean & Beth

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST STAY EVER . AND WE HAVE STAYED AT A LOT OF PROPERTIES . VERY CLEAN . COMMUNICATION WITH BETH WAS EXCELLENT . PROPERTY IS GORGEOUS . INSIDE WAS EXTREMELY ELEGANT . WE WILL DEFINITELY STAY THERE AGAIN . PROBABLY SOON . WE WERE SO IMPRESSED WITH EVERYTHING , ESPECIALLY THEIR HOSPITALITY .
Stayed 1 night in May 2022
Response from Beth on 10 May 2022
It was great meeting. Hope to see you again over the summer months. Best, Beth & Sean

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my birthday and on a whim we decided to take a road trip. The place was so lovely! And even though Easter brunch was sold out, they found a place for us to eat. Beth the owner and staff were friendly and accommodating. The grounds were lovely and across the street from the lake. I highly recommend this place and hope to return.
Stayed 1 night in Apr 2022
Response from Beth on 12 May 2022
Thank you so much for staying with us and your kind words. Hope to see you again. The Lattimore’s

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay.
Stayed 2 nights in Apr 2022
Response from Beth on 19 Apr 2022
Hi Anne, Thank You for selecting the Springside Inn for your weekend stay. Please consider us again in the future. Kindly, The Lattimore's

2/10 Terrible

Stephen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay here. It is a real rip off
We were very disappointed. We thought we would pay a bit more for something special. Instead the place was run down in real need of an overhaul. The breakfast was much less than we would normally get at a Motel 6 level hotel; boxed cereal, day old second rate donuts, and cheapie cheapie bagels. Just terrible.
Stayed 1 night in Apr 2022

10/10 Excellent

kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! We loved the cozy feel of the Inn and loved our room and time there❤️
Stayed 2 nights in Apr 2022
Response from Beth on 13 Apr 2022
Thank You so much !! We are so glad you enjoyed your stay. Come back again soon!! Best, Beth & Sean Lattimore

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor and friendly staff
Stayed 1 night in Apr 2022
Response from Beth on 4 Apr 2022
Thank You so much for staying here with us at Springside Inn. Hope to see you again in the future!! The Lattimore's

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Springside Inn was very cozy. The rooms were nice and comfortable. The congenital breakfast was perfect for me. The dining room and bar area are very cozy. I would reserve a room here again.
Stayed 1 night in Mar 2022
Response from Beth on 29 Mar 2022
Thank You !! Come stay with us again in the summer months !!!

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic old building well maintained and interesting to browse through. The guest room we stayed in was comfortable and very quiet with an excellent view of the expansive backyard. The on owners were very engaging and chock full of information about the area.
Stayed 1 night in Feb 2022
Response from Beth on 2 Mar 2022
Thank You so much for staying with us here at the Springside Inn. So glad you enjoyed your stay. Hope to see you again !! Sean & Beth Lattimore

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Beth on 17 Jan 2022
Thanks for staying with us at the Springside Inn. Hope you make it back in the summer months !! Beth & Sean

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fingerlakes gem.
What a wonderful inn..a little snow …perfect.The room was older but felt new. Very clean.
Stayed 1 night in Nov 2021
Response from Beth on 1 Dec 2021
Thank You so much so staying with us here at Springside Inn. We are glad you enjoyed your stay. Hope to see you again in the future !! Beth & Sean Lattimore

10/10 Excellent

Jack A.

Liked: Cleanliness
Very friendly place to stay
Very Clean. Nice restaurant and bar. Was tough to get to the third floor. Would request a lower floor next time
Stayed 1 night in Oct 2021

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful older inn with a killer restaurant and a great bar. If you are planning an event in the area I would look no further than this establishment. It was our honeymoon and we enjoyed it. Close to just about anything....wineries were good in the area.
Stayed 2 nights in Oct 2021
Response from Beth on 20 Oct 2021
Thank You so much for the kind words. Hope to see you again !!! The Lattimore's

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a great size with a large bathroom, modernly decorated. Food was very good and staff couldn't have been more friendly and helpful. So glad we stayed here.
Stayed 1 night in Oct 2021
Response from Beth on 13 Oct 2021
Thanks so much for staying here with us at the Springside Inn. Hope to see you again in the future !!

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and comfortable
The updated room was charming with all the conveniences. The room was quiet and comfortable. Continental breakfast in the dining area was good (eggs to order). The hosts made the experience top notch
Stayed 1 night in Sep 2021
Response from Beth Lattimore on 29 Sept 2021
Thank You for staying with us !! Please come back if you are ever in our area again. Kindly, Beth & Sean and the Staff at Springside Inn

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Beth on 18 Jul 2021
Thank You so very much !! Hope to see you again in the future. Enjoy the summer!! The Lattimore's

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful place with extremely welcoming and friendly hosts. The restaurant was perfect and we loved the live music. The decorating was wonderfully done and the owner shared some history to the building. I would stay again and will encourage others to go too!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The inn is just beautiful- comfortable, cozy, and right across the street from the lake. Got upgraded to a large suite with its own sitting room, huge bedroom and bath, and a window overlooking the Grove. Comfortable bed, lots of pillows, nice and quiet.... just perfect. Highly recommend.
Stayed 1 night in Jul 2021
Response from Beth Lattimore on 8 Jul 2021
Thank You so much for your kind words. So much appreciated. If you are ever in the Finger Lakes again please consider the Springside Inn. Enjoy the rest of the summer!! Sean & Beth Lattimore

10/10 Excellent

susan

Liked: Property conditions & facilities, room comfort
This is a fabulous place to stay. You will want for nothing. Great rooms, service, bar and restaurant. Great location. This is our third time staying there.
Stayed 1 night in Jun 2021
Response from Beth on 24 Jun 2021
Oh I am so glad that you enjoyed your stay. Your kind words are so very appreciated. have a great Summer!! Beth & Sean Lattimore and Staff

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
This was an excellent stay at a private owned inn. Room was excellent, with private sitting area. Alot of history in the area, inn was built in 1860 but renovated.
Stayed 1 night in May 2021

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Springside Inn - Perfect Anniversary Weekend!
We were married at the Springside Inn 24 years ago and came back for anniversary. It was even more beautiful now! The property is lovely and so are the rooms. Everything was amazingly clean and decorated to perfection. Thank you!
Stayed 1 night in Apr 2021
Response from Beth Lattimore on 12 Apr 2021
Thank You so very much for your kind review and for returning to Springside Inn !! We take pride in making sure our guests enjoy themselves so thank you for letting us know. Hope to see you again !! Beth & Sean Lattimore

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great
Stayed 5 nights in Mar 2021
Response from Beth Lattimore on 6 Apr 2021
Thank You so much for choosing to stay with us. We hope to see you both again in the future !! Kindly, Beth & Sean Lattimore

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice views, friendly and helpful staff
Stayed 2 nights in Mar 2021
Response from Beth on 16 Mar 2021
Thank You for choosing the Springside Inn. Hope to see you over the summer months!! Beth & Sean Lattimore

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large comfortable room. Springside Inn people were amazing and helpful. They are doing some renovations which is why I didn't rate them tops on condition. It will be awesome when done though!
Stayed 1 night in Mar 2021
Response from Beth on 16 Mar 2021
The renovations are coming along nicely !!! Thank You for choosing the Springside Inn. The Lattimore's