A comforatble hotel, clean and tidy. Location good. Shops and restaurant nearby.
真实旅客
2018 年 5 月入住 4 晚
Jess 于 2018年05月23日 的回复
Many thanks for your review, we are glad you had an enjoyable stay!
10/10 超赞
真实旅客
2017年12月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Big clean room. Quiet even close to street. Nice and helpful staff. Would recommend to others
真实旅客
2017 年 12 月入住 1 晚
8/10 还可以
MING WAI
2017年08月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
MING WAI
2017 年 8 月入住 2 晚
10/10 超赞
Lee
2024年05月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice, modern, apartment within walking distance to the city centre. Lots of options nearby for food/drinks/shopping etc. Staff are attentive and happy to provide anything you need. Good wifi and smart tv services. Would definitely stay again.
Lee
2024 年 5 月入住 5 晚
Sheree 于 2024年05月14日 的回复
Hi Lee, thank you so much for taking the time out to review us and for the 5/5 rating. It is always a pleasure to host guests like you :) Hope to see you again soon. Best regards
10/10 超赞
Brett
2024年05月10日
满意:清洁度、员工和服务、住宿条件和设施
I've stayed there many times & will continue to do so.
Brett
2024 年 5 月入住 1 晚
Sheree 于 2024年05月11日 的回复
Hi BrettThank you for your review and the 5/5 rating. We are very grateful for such an amazing review and we are pleased to know that we are doing a great job of offering excellent value for money. Thank you for relaying your feedback and for choosing our property on your travels.
10/10 超赞
Marc
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
Always find staying here is good value, comfortable, and easy for parking and getting places.
Marc
2024 年 4 月入住 1 晚
Sheree 于 2024年04月15日 的回复
Thanks for taking the time to review us Marc, and for the 5/5 rating. Look forward to seeing you again soon :)
10/10 超赞
Anthony
与配偶出行
2024年04月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient location
Anthony
2024 年 4 月入住 1 晚
Sheree 于 2024年04月12日 的回复
Thank you for the review Anthony and for the 5/5 rating. Hope to see you again next Auckland visit :)
10/10 超赞
Allen H
与配偶出行
2024年04月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient for our requirements. Off street parking a real bonus in the area.
Allen H
2024 年 4 月入住 1 晚
Abaco 于 2024年04月7日 的回复
Thank you for your feedback Allen. Much appreciated and we are glad you enjoyed your stay.
10/10 超赞
Nik,Tauranga
2024年04月6日
满意:清洁度、员工和服务、住宿条件和设施
Nik
2024 年 3 月入住 3 晚
Abaco 于 2024年04月7日 的回复
Thank you for your feedback. Much appreciated and we're glad you enjoyed your stay.
10/10 超赞
Liydia
团体旅客
2024年03月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
did not like how unclear the exit was, but amazing place! thoroughly enjoyed my stay!
Liydia
2024 年 3 月入住 1 晚
Sheree 于 2024年03月25日 的回复
Thanks for taking the time to review us Liydia and for the 5/5 rating. So glad you had an enjoyable stay :)
10/10 超赞
Darren
商务旅客
2024年03月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Darren
2024 年 3 月入住 2 晚
Sheree 于 2024年03月20日 的回复
Hey Darren, thanks for taking the time to review us and for the 5/5 rating. Hope to see you again soon :)
8/10 还可以
Wei
2024年03月19日
Wei
2024 年 3 月入住 3 晚
Sheree 于 2024年04月12日 的回复
Thank you for taking the time to review us Wei, and thank you for the 4/5 rating. Hope to see you again on your next visit :)
8/10 还可以
Andrea
2024年03月18日
满意:清洁度、员工和服务、住宿条件和设施
Andrea
2024 年 3 月入住 4 晚
Sheree 于 2024年03月19日 的回复
Thanks for taking the time to review Andrea and for the 4/5 rating. Hope to see you again soon :)
10/10 超赞
Janine
2024年03月14日
满意:清洁度、员工和服务、住宿条件和设施
Lovely welcome, friendly service and great location
Janine
2024 年 3 月入住 1 晚
Sheree 于 2024年03月14日 的回复
Thanks for the 5/5 rating and taking the time to review us, Janine. It was lovely to meet you. Hope to see you again soon. Best regards, Sheryl
10/10 超赞
Kay
与家人出行
2024年03月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay and the room had everything we needed. The staff we very friendly and helpful. Will be staying with them again the next time we are in Auckland.
Kay
2024 年 2 月入住 7 晚
Sheree 于 2024年03月10日 的回复
Thanks so much for taking the time to review us Kay, and for the 5/5 rating. We are a small team and strive to be as helpful as we can. Thank you for appreciating us.Look forward to seeing you again soon :)
8/10 还可以
Ulrich
与配偶出行
2024年03月8日
Ziemlich in die Jahre gekommene Einrichtung, hat Renovierung dringend nötig. Sehr gutes Wifi und gute Lage.
Ulrich
2024 年 3 月入住 2 晚
Sheree 于 2024年03月10日 的回复
Thank you for your review and the 4/5 rating. Our rooms are being updated one by one, and sorry to hear you found the room out dated, we are working on them as we can. Running at full capacity has slowed us down at the moment. Regardless, hope you had a great time whilst in Central Auckland.
8/10 还可以
Severio
团体旅客
2024年03月5日
满意:员工和服务,清洁度
Blinds would not close; flickering outdoor light
Severio
2024 年 2 月入住 3 晚
Sheree 于 2024年03月10日 的回复
Thank you for taking time to review and for the 4/5 rating. Sorry to hear of your issue here. The outdoor light has already been replaced and we will look into the blind issue. Hope you had a lovely time in Auckland and hope to see you next time.
10/10 超赞
Bjoern
与家人出行
2024年02月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr freundlicher Empfang, Zentrale Lage, Super Küche
Bjoern
2024 年 2 月入住 3 晚
Sheree 于 2024年02月28日 的回复
Hi Bjoern, thank you for taking the time to review us, and for the 5/5 rating. We are so glad you enjoyed your stay with us, hope to see you next time you travel down under. Best regards, Sheryl
10/10 超赞
Blake
2024年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay in a great location!
Blake
2024 年 2 月入住 2 晚
Sheree 于 2024年02月21日 的回复
Thanks for taking the time to review us Blake, and for the 5/5 rating. It was lovely to meet you and so glad you had an excellent stay. Hope to see you again soon. Best regards, Sheryl :)
10/10 超赞
Terry
与配偶出行
2024年02月15日
满意:清洁度、员工和服务、住宿条件和设施
Our two night stay at Abaco on Jervois was easy and comfortable. The Ponsonby location was ideal - free parking for our rental car with many dining and shopping options within short walking distance. We’ll book again on our next visit to Auckland.
Terry
2024 年 2 月入住 2 晚
Sheree 于 2024年02月15日 的回复
Thanks so much for taking time to review us and for the 5/5. So glad you had a great time and we look forward to welcoming you again :)
10/10 超赞
Cynatra
2024年02月13日
Cynatra
2024 年 2 月入住 1 晚
Sheree 于 2024年03月25日 的回复
Thanks for taking the time to rate us and for the 5/5Hope to accommodate you again, some time soon :)
10/10 超赞
John
与配偶出行
2024年02月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The position in Jervois Rd and close to Ponsonby Rd was ideal. Several restaurants were within an easy walk.
The parking courtyard was safe for cars and despite being so central, the room was surprisingly quiet.
John
2024 年 2 月入住 4 晚
Sheree 于 2024年02月13日 的回复
Thank you for the review and 5/5 rating. So glad you had a great stay. Look forward to seeing you again. Sheryl :)
10/10 超赞
Nicole
与配偶出行
2024年02月10日
满意:住宿条件和设施,服务设施
Very clean tidy unit. Easy parking. Would stay there again
Nicole
2024 年 2 月入住 1 晚
Sheree 于 2024年02月13日 的回复
Thanks for taking the time to review us Nicole, and for the 5/5 rating. Look forward to your next visit :) Sheryl
8/10 还可以
Isabella
团体旅客
2024年02月6日
满意:清洁度、员工和服务、服务设施
Good service
Isabella
2024 年 2 月入住 1 晚
Sheree 于 2024年02月13日 的回复
Thanks for the review and rating Isabella. Hope to see you again soon :) Sheryl
10/10 超赞
Elizabeth
与配偶出行
2024年01月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Located in a great part of town - surrounded by so many good eating options and an easy trip down into down.
Elizabeth
2024 年 1 月入住 4 晚
Sheree 于 2024年01月26日 的回复
Thank you Elizabeth for the 5/5 rating. We hope to see you again some time soon :)
10/10 超赞
Katie
2024年01月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay close to the city
A great stay, easy walk to great food options, free parking and laundry facilities. The room was clean with a small kitchen with tea and coffee along with a small milk in the fridge which was great. Staff were extremely friendly
Katie
2024 年 1 月入住 2 晚
Sheryl 于 2024年01月22日 的回复
Hi Katie, thank you so much for taking the time to review us, and thank you for the 10/10. It was a pleasure to meet and accommodate you and I am so glad you had a great time here.Hope to see you again, next time you are in town. Best regardsSheryl
10/10 超赞
Tracy
商务旅客
2024年01月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a convenient location, and plenty of free parking. The rooms are older but very clean and spacious. One of the BEST showers I've had!!
Tracy
2024 年 1 月入住 3 晚
Sheryl 于 2024年01月22日 的回复
Hi Tracy, thanks for taking the time to review us and the 5/5 rating.Hope to see you next time you are in Auckland.Best regards :)
8/10 还可以
Noriaki
与家人出行
2024年01月9日
满意:清洁度、员工和服务、住宿条件和设施
It's a very clean accommodation. It's a little far from the city center, so you have to walk a little for shopping and sightseeing.
Noriaki
2024 年 1 月入住 1 晚
Sheryl 于 2024年01月22日 的回复
Hi Noriaki, thank you for your review. So pleased you enjoyed it here. As you would have discovered, we are very central to Ponsonby, all the bars, restaurants & cafes. A minimum charge uber to CBD. Hope to see you again.Kind regards
10/10 超赞
Matthew
2024年01月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Matthew
2024 年 1 月入住 2 晚
Sheryl 于 2024年01月22日 的回复
Thanks for the 5* rating Matthew. Glad you enjoyed your stay with us :)
10/10 超赞
Caitlin
2024年01月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to for the night while catching up with friends. Will be staying again in the future.
Caitlin
Sheryl 于 2024年01月22日 的回复
Thanks for the 5/5 rating Caitlin. We look forward to seeing you again on your next visit to Ponsonby :)
10/10 超赞
Sarah
2024年01月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay
Wonderful stay, perfect accommodation and location. Would stay again if we were to come back to New Zealand.
Sarah
2023 年 12 月入住 6 晚
Sheryl 于 2024年01月22日 的回复
Thanks for the 10/10 rating Sarah. So glad you had a wonderful stay with us. Hope to see you again on your next NZ visit :)
10/10 超赞
Betty
2023年12月26日
满意:住宿条件和设施,员工和服务
Betty
2023 年 12 月入住 1 晚
Sheryl 于 2023年12月28日 的回复
Thank you Betty for the 5 star review. It was a pleasure meeting you both and so glad to hear you enjoyed your stay with us. We hope to see you again in the near future. Best regards
10/10 超赞
Christina
与家人出行
2023年12月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect for what we needed.
Christina
2023 年 12 月入住 1 晚
Sheryl 于 2023年12月28日 的回复
Hi Christina, thanks so much for your 5 star rating. So glad you enjoyed your stay with us and hope to welcome you back again.
10/10 超赞
David
2023年11月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good and value for money.
David
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you for taking the time to review and for the high rating. Look forward to hosting you again :)
10/10 超赞
David
2023年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and reasonable price.
David
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you for taking the time to review your stay with us. Always nice to be rated 5/5, so glad you enjoyed the location. Thanks again, Abaco :)
10/10 超赞
Tahlia
2023年11月26日
满意:清洁度、员工和服务、住宿条件和设施
Tahlia
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you for taking the time to review your stay with us and for your 5/5. Hope to see you again soon :)
8/10 还可以
Neil
与配偶出行, 商务旅客
2023年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and handy location
Neil
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you for taking the time to review us Neil. So glad you enjoyed your stay. Thanks again, Abaco :)
10/10 超赞
Scott
2023年11月25日
满意:员工和服务
Great location
Scott
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you for taking the time to review your stay with us.We are so glad to hear that you liked the location. So close to cafes, bars, restaurants and a short drive to the CBD. Hope to see you again soon :)
10/10 超赞
David
2023年11月23日
David
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you so much for taking the time to review. We are so happy to hear you had a good experience with us and hope to welcome you back again soon! Thanks again. Kind regards, Abaco
8/10 还可以
David
2023年11月21日
满意:清洁度、员工和服务、客房舒适度
David
2023 年 11 月入住 1 晚
Elizabeth 于 2023年11月22日 的回复
Thank you for the great review!
8/10 还可以
Robin
2023年11月20日
满意:员工和服务、服务设施、住宿条件和设施
I liked the hotel, however the walls were not soundproofed, which can be annoying in a hotel, especially a 4-star hotel!
Robin
2023 年 11 月入住 7 晚
Elizabeth 于 2023年11月22日 的回复
Thank you so much for the review. We will try our best to resolve these issues to make guests stay more comfortable in the future. Thanks for staying with us.
8/10 还可以
Marc
2023年11月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would definitely stay again, almost 5 stars
Marc
2023 年 11 月入住 1 晚
Elizabeth 于 2023年11月18日 的回复
Thank you, Marc, for the great review. Hope to see you again!
8/10 还可以
Claudio
2023年11月10日
满意:客房舒适度
Claudio
2023 年 11 月入住 2 晚
Elizabeth 于 2023年11月18日 的回复
Thank you for the good review.
4/10 很差
Doug
与配偶出行
2023年11月4日
不满意:住宿条件和设施,员工和服务
No staff available to welcome or contact when things went wrong. Key card didn't work. Coffee plunger had plunger missing. Blood stain on sheet. Noisy guests.
Doug
2023 年 11 月入住 2 晚
Sheryl 于 2023年12月3日 的回复
Dear Doug, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and has been addressed with housekeeping. We will do better in the future. Thanks again for the feedback. Kind regards, Abaco
10/10 超赞
真实旅客
2023年10月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月29日 的回复
Wow! Thank you for the amazing review. Hope you decide to stay with us again soon.
10/10 超赞
Louise
2023年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, very handy for me. Great service thank you
Louise
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月29日 的回复
Thank you so much Louise for the great review!
6/10 一般
Pania Te
2023年10月26日
不满意:住宿条件和设施,清洁度
Pania Te
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月29日 的回复
Thank you Pania for the review. If you have any suggestions on how we can improve our service, that would be amazing. Hope to see you again.
10/10 超赞
Timothy,Washington
2023年10月24日
满意:清洁度、员工和服务、住宿条件和设施
Great find. Close to places I visit in Auckland, easy access and free parking
Timothy
2023 年 10 月入住 3 晚
Elizabeth 于 2023年10月29日 的回复
Thank you, Timothy, for the great review! Hope you stay again with us soon.
8/10 还可以
Jennifer
2023年10月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, quiet and clean.
Jennifer
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月11日 的回复
Hi Jennifer, thank you for the good review. Hope you stay with us again soon. Cheers.
6/10 一般
Teresa
与配偶出行
2023年09月24日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Turned up to check in and was previously told if i was a bit late the key would be left at reception. I arrived at 2pm and took the key as discussed as noone was in the office. I parked outside my room and was approached by maybe the maintenance man. He asked if i was Teresa and i said yes he then said i need to pay first. I had already paid but he said thats not what he was told and made me feel really uncomfirtable as he kept saying öh yea"i then showed him my payment on my banking app to prove i had paid and he said i got it too cheap. There was no milk in the fridge as i thought there may be as usually motels supply the bare essentials. It was a nice room and i would stay again just a first bad experience. Didnt see anyone else working there so dropped key in pocket when we checked out.
Teresa
2023 年 9 月入住 1 晚
Elizabeth 于 2023年09月26日 的回复
Hi Teresa, apologies for the uncomfortable interaction. Miscommunication was the culprit here. We hope you will come stay with us soon and we can make your experience more enjoyable. Thanks for giving us the review.