住宿景观

关于阿巴科苏杭公寓的点评

3.5 out of 5
阿巴科苏杭公寓
57 Jervois Road, Ponsonby, Auckland

点评

9.0

非常棒

10 分 - 超赞。310 条好评,共有 560 条点评" "
8 分 - 还可以。210 条好评,共有 560 条点评" "
6 分 - 一般。30 条好评,共有 560 条点评" "
4 分 - 很差。5 条好评,共有 560 条点评" "
2 分 - 糟糕。5 条好评,共有 560 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
A comforatble hotel, clean and tidy. Location good. Shops and restaurant nearby.
2018 年 5 月入住 4 晚
Jess 于 2018年05月23日 的回复
Many thanks for your review, we are glad you had an enjoyable stay!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Big clean room. Quiet even close to street. Nice and helpful staff. Would recommend to others
2017 年 12 月入住 1 晚

8/10 还可以

MING WAI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 8 月入住 2 晚

10/10 超赞

Lee

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice, modern, apartment within walking distance to the city centre. Lots of options nearby for food/drinks/shopping etc. Staff are attentive and happy to provide anything you need. Good wifi and smart tv services. Would definitely stay again.
2024 年 5 月入住 5 晚
Sheree 于 2024年05月14日 的回复
Hi Lee, thank you so much for taking the time out to review us and for the 5/5 rating. It is always a pleasure to host guests like you :) Hope to see you again soon. Best regards

10/10 超赞

Brett

满意:清洁度、员工和服务、住宿条件和设施
I've stayed there many times & will continue to do so.
2024 年 5 月入住 1 晚
Sheree 于 2024年05月11日 的回复
Hi BrettThank you for your review and the 5/5 rating. We are very grateful for such an amazing review and we are pleased to know that we are doing a great job of offering excellent value for money. Thank you for relaying your feedback and for choosing our property on your travels.

10/10 超赞

Marc

满意:清洁度、员工和服务、住宿条件和设施
Always find staying here is good value, comfortable, and easy for parking and getting places.
2024 年 4 月入住 1 晚
Sheree 于 2024年04月15日 的回复
Thanks for taking the time to review us Marc, and for the 5/5 rating. Look forward to seeing you again soon :)

10/10 超赞

Anthony

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient location
2024 年 4 月入住 1 晚
Sheree 于 2024年04月12日 的回复
Thank you for the review Anthony and for the 5/5 rating. Hope to see you again next Auckland visit :)

10/10 超赞

Allen H

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient for our requirements. Off street parking a real bonus in the area.
2024 年 4 月入住 1 晚
Abaco 于 2024年04月7日 的回复
Thank you for your feedback Allen. Much appreciated and we are glad you enjoyed your stay.

10/10 超赞

Nik,Tauranga

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Abaco 于 2024年04月7日 的回复
Thank you for your feedback. Much appreciated and we're glad you enjoyed your stay.

10/10 超赞

Liydia

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
did not like how unclear the exit was, but amazing place! thoroughly enjoyed my stay!
2024 年 3 月入住 1 晚
Sheree 于 2024年03月25日 的回复
Thanks for taking the time to review us Liydia and for the 5/5 rating. So glad you had an enjoyable stay :)

10/10 超赞

Darren

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 3 月入住 2 晚
Sheree 于 2024年03月20日 的回复
Hey Darren, thanks for taking the time to review us and for the 5/5 rating. Hope to see you again soon :)

8/10 还可以

Wei

2024 年 3 月入住 3 晚
Sheree 于 2024年04月12日 的回复
Thank you for taking the time to review us Wei, and thank you for the 4/5 rating. Hope to see you again on your next visit :)

8/10 还可以

Andrea

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Sheree 于 2024年03月19日 的回复
Thanks for taking the time to review Andrea and for the 4/5 rating. Hope to see you again soon :)

10/10 超赞

Janine

满意:清洁度、员工和服务、住宿条件和设施
Lovely welcome, friendly service and great location
2024 年 3 月入住 1 晚
Sheree 于 2024年03月14日 的回复
Thanks for the 5/5 rating and taking the time to review us, Janine. It was lovely to meet you. Hope to see you again soon. Best regards, Sheryl

10/10 超赞

Kay

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay and the room had everything we needed. The staff we very friendly and helpful. Will be staying with them again the next time we are in Auckland.
2024 年 2 月入住 7 晚
Sheree 于 2024年03月10日 的回复
Thanks so much for taking the time to review us Kay, and for the 5/5 rating. We are a small team and strive to be as helpful as we can. Thank you for appreciating us.Look forward to seeing you again soon :)

8/10 还可以

Ulrich

与配偶出行
Ziemlich in die Jahre gekommene Einrichtung, hat Renovierung dringend nötig. Sehr gutes Wifi und gute Lage.
2024 年 3 月入住 2 晚
Sheree 于 2024年03月10日 的回复
Thank you for your review and the 4/5 rating. Our rooms are being updated one by one, and sorry to hear you found the room out dated, we are working on them as we can. Running at full capacity has slowed us down at the moment. Regardless, hope you had a great time whilst in Central Auckland.

8/10 还可以

Severio

团体旅客
满意:员工和服务,清洁度
Blinds would not close; flickering outdoor light
2024 年 2 月入住 3 晚
Sheree 于 2024年03月10日 的回复
Thank you for taking time to review and for the 4/5 rating. Sorry to hear of your issue here. The outdoor light has already been replaced and we will look into the blind issue. Hope you had a lovely time in Auckland and hope to see you next time.

10/10 超赞

Bjoern

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr freundlicher Empfang, Zentrale Lage, Super Küche
2024 年 2 月入住 3 晚
Sheree 于 2024年02月28日 的回复
Hi Bjoern, thank you for taking the time to review us, and for the 5/5 rating. We are so glad you enjoyed your stay with us, hope to see you next time you travel down under. Best regards, Sheryl

10/10 超赞

Blake

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay in a great location!
2024 年 2 月入住 2 晚
Sheree 于 2024年02月21日 的回复
Thanks for taking the time to review us Blake, and for the 5/5 rating. It was lovely to meet you and so glad you had an excellent stay. Hope to see you again soon. Best regards, Sheryl :)

10/10 超赞

Terry

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Our two night stay at Abaco on Jervois was easy and comfortable. The Ponsonby location was ideal - free parking for our rental car with many dining and shopping options within short walking distance. We’ll book again on our next visit to Auckland.
2024 年 2 月入住 2 晚
Sheree 于 2024年02月15日 的回复
Thanks so much for taking time to review us and for the 5/5. So glad you had a great time and we look forward to welcoming you again :)

10/10 超赞

Cynatra

2024 年 2 月入住 1 晚
Sheree 于 2024年03月25日 的回复
Thanks for taking the time to rate us and for the 5/5Hope to accommodate you again, some time soon :)

10/10 超赞

John

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The position in Jervois Rd and close to Ponsonby Rd was ideal. Several restaurants were within an easy walk. The parking courtyard was safe for cars and despite being so central, the room was surprisingly quiet.
2024 年 2 月入住 4 晚
Sheree 于 2024年02月13日 的回复
Thank you for the review and 5/5 rating. So glad you had a great stay. Look forward to seeing you again. Sheryl :)

10/10 超赞

Nicole

与配偶出行
满意:住宿条件和设施,服务设施
Very clean tidy unit. Easy parking. Would stay there again
2024 年 2 月入住 1 晚
Sheree 于 2024年02月13日 的回复
Thanks for taking the time to review us Nicole, and for the 5/5 rating. Look forward to your next visit :) Sheryl

8/10 还可以

Isabella

团体旅客
满意:清洁度、员工和服务、服务设施
Good service
2024 年 2 月入住 1 晚
Sheree 于 2024年02月13日 的回复
Thanks for the review and rating Isabella. Hope to see you again soon :) Sheryl

10/10 超赞

Elizabeth

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Located in a great part of town - surrounded by so many good eating options and an easy trip down into down.
2024 年 1 月入住 4 晚
Sheree 于 2024年01月26日 的回复
Thank you Elizabeth for the 5/5 rating. We hope to see you again some time soon :)

10/10 超赞

Katie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay close to the city
A great stay, easy walk to great food options, free parking and laundry facilities. The room was clean with a small kitchen with tea and coffee along with a small milk in the fridge which was great. Staff were extremely friendly
2024 年 1 月入住 2 晚
Sheryl 于 2024年01月22日 的回复
Hi Katie, thank you so much for taking the time to review us, and thank you for the 10/10. It was a pleasure to meet and accommodate you and I am so glad you had a great time here.Hope to see you again, next time you are in town. Best regardsSheryl

10/10 超赞

Tracy

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a convenient location, and plenty of free parking. The rooms are older but very clean and spacious. One of the BEST showers I've had!!
2024 年 1 月入住 3 晚
Sheryl 于 2024年01月22日 的回复
Hi Tracy, thanks for taking the time to review us and the 5/5 rating.Hope to see you next time you are in Auckland.Best regards :)

8/10 还可以

Noriaki

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
It's a very clean accommodation. It's a little far from the city center, so you have to walk a little for shopping and sightseeing.
2024 年 1 月入住 1 晚
Sheryl 于 2024年01月22日 的回复
Hi Noriaki, thank you for your review. So pleased you enjoyed it here. As you would have discovered, we are very central to Ponsonby, all the bars, restaurants & cafes. A minimum charge uber to CBD. Hope to see you again.Kind regards

10/10 超赞

Matthew

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Sheryl 于 2024年01月22日 的回复
Thanks for the 5* rating Matthew. Glad you enjoyed your stay with us :)

10/10 超赞

Caitlin

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to for the night while catching up with friends. Will be staying again in the future.
Sheryl 于 2024年01月22日 的回复
Thanks for the 5/5 rating Caitlin. We look forward to seeing you again on your next visit to Ponsonby :)

10/10 超赞

Sarah

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay
Wonderful stay, perfect accommodation and location. Would stay again if we were to come back to New Zealand.
2023 年 12 月入住 6 晚
Sheryl 于 2024年01月22日 的回复
Thanks for the 10/10 rating Sarah. So glad you had a wonderful stay with us. Hope to see you again on your next NZ visit :)

10/10 超赞

Betty

满意:住宿条件和设施,员工和服务
2023 年 12 月入住 1 晚
Sheryl 于 2023年12月28日 的回复
Thank you Betty for the 5 star review. It was a pleasure meeting you both and so glad to hear you enjoyed your stay with us. We hope to see you again in the near future. Best regards

10/10 超赞

Christina

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect for what we needed.
2023 年 12 月入住 1 晚
Sheryl 于 2023年12月28日 的回复
Hi Christina, thanks so much for your 5 star rating. So glad you enjoyed your stay with us and hope to welcome you back again.

10/10 超赞

David

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good and value for money.
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you for taking the time to review and for the high rating. Look forward to hosting you again :)

10/10 超赞

David

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and reasonable price.
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you for taking the time to review your stay with us. Always nice to be rated 5/5, so glad you enjoyed the location. Thanks again, Abaco :)

10/10 超赞

Tahlia

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you for taking the time to review your stay with us and for your 5/5. Hope to see you again soon :)

8/10 还可以

Neil

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and handy location
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you for taking the time to review us Neil. So glad you enjoyed your stay. Thanks again, Abaco :)

10/10 超赞

Scott

满意:员工和服务
Great location
2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you for taking the time to review your stay with us.We are so glad to hear that you liked the location. So close to cafes, bars, restaurants and a short drive to the CBD. Hope to see you again soon :)

10/10 超赞

David

2023 年 11 月入住 1 晚
Sheryl 于 2023年12月3日 的回复
Thank you so much for taking the time to review. We are so happy to hear you had a good experience with us and hope to welcome you back again soon! Thanks again. Kind regards, Abaco

8/10 还可以

David

满意:清洁度、员工和服务、客房舒适度
2023 年 11 月入住 1 晚
Elizabeth 于 2023年11月22日 的回复
Thank you for the great review!

8/10 还可以

Robin

满意:员工和服务、服务设施、住宿条件和设施
I liked the hotel, however the walls were not soundproofed, which can be annoying in a hotel, especially a 4-star hotel!
2023 年 11 月入住 7 晚
Elizabeth 于 2023年11月22日 的回复
Thank you so much for the review. We will try our best to resolve these issues to make guests stay more comfortable in the future. Thanks for staying with us.

8/10 还可以

Marc

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would definitely stay again, almost 5 stars
2023 年 11 月入住 1 晚
Elizabeth 于 2023年11月18日 的回复
Thank you, Marc, for the great review. Hope to see you again!

8/10 还可以

Claudio

满意:客房舒适度
2023 年 11 月入住 2 晚
Elizabeth 于 2023年11月18日 的回复
Thank you for the good review.

4/10 很差

Doug

与配偶出行
不满意:住宿条件和设施,员工和服务
No staff available to welcome or contact when things went wrong. Key card didn't work. Coffee plunger had plunger missing. Blood stain on sheet. Noisy guests.
2023 年 11 月入住 2 晚
Sheryl 于 2023年12月3日 的回复
Dear Doug, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and has been addressed with housekeeping. We will do better in the future. Thanks again for the feedback. Kind regards, Abaco

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月29日 的回复
Wow! Thank you for the amazing review. Hope you decide to stay with us again soon.

10/10 超赞

Louise

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, very handy for me. Great service thank you
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月29日 的回复
Thank you so much Louise for the great review!

6/10 一般

Pania Te

不满意:住宿条件和设施,清洁度
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月29日 的回复
Thank you Pania for the review. If you have any suggestions on how we can improve our service, that would be amazing. Hope to see you again.

10/10 超赞

Timothy,Washington

满意:清洁度、员工和服务、住宿条件和设施
Great find. Close to places I visit in Auckland, easy access and free parking
2023 年 10 月入住 3 晚
Elizabeth 于 2023年10月29日 的回复
Thank you, Timothy, for the great review! Hope you stay again with us soon.

8/10 还可以

Jennifer

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, quiet and clean.
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月11日 的回复
Hi Jennifer, thank you for the good review. Hope you stay with us again soon. Cheers.

6/10 一般

Teresa

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Turned up to check in and was previously told if i was a bit late the key would be left at reception. I arrived at 2pm and took the key as discussed as noone was in the office. I parked outside my room and was approached by maybe the maintenance man. He asked if i was Teresa and i said yes he then said i need to pay first. I had already paid but he said thats not what he was told and made me feel really uncomfirtable as he kept saying öh yea"i then showed him my payment on my banking app to prove i had paid and he said i got it too cheap. There was no milk in the fridge as i thought there may be as usually motels supply the bare essentials. It was a nice room and i would stay again just a first bad experience. Didnt see anyone else working there so dropped key in pocket when we checked out.
2023 年 9 月入住 1 晚
Elizabeth 于 2023年09月26日 的回复
Hi Teresa, apologies for the uncomfortable interaction. Miscommunication was the culprit here. We hope you will come stay with us soon and we can make your experience more enjoyable. Thanks for giving us the review.