Property entrance
Check availability

Reviews of Parnell Pines

3.5 out of 5
Parnell Pines
320 Parnell Road, Auckland

Reviews

7.2

Good

Rating 10 - Excellent. 47 out of 292 reviews" "
Rating 8 - Good. 121 out of 292 reviews" "
Rating 6 - Okay. 77 out of 292 reviews" "
Rating 4 - Poor. 33 out of 292 reviews" "
Rating 2 - Terrible. 14 out of 292 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel. Excellent pizza.
Stayed 2 nights in Nov 2023

6/10 Okay

Raymond

Business traveller
Liked: Cleanliness, amenities
The room was very clean But when I rang about the remote not working didn't get a reply. Discovered later there was no battery in the remote. No wonder it didn't work. Their guests were very inconsiderate making lots of noise around 10 and then at 12.45am . 10 hot points in the room but no USB . I forgot to take my adapter ! Check in Staff were very pleasant.
Stayed 1 night in Nov 2023

6/10 Okay

Katie

Travelled with partner
Disliked: Cleanliness, amenities
Was convenient for us as we were attending a concert nearby for 1 night but wouldn’t recommend for a holiday etc

4/10 Poor

Ninakaye

Liked: Staff & service
Disliked: Property conditions & facilities
I found this place to be a little under average unfortunately. While I slept well in the end, there was a lot of noise from other rooms, people yelling, children playing at 11pm (It was a Thursday) and there was a man with a bulldog walking around my floor which made me nervous. Also there was a wide open door at all times to an external staircase which accessed the carpark however its very high, steep and unsafe so I question it being used at all
Stayed 1 night in Oct 2023

2/10 Terrible

Yashmin

Stayed 1 night in Sep 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Aug 2023

8/10 Good

Rod

Stayed 1 night in Jul 2023

8/10 Good

Ross

Liked: Staff & service
Very clean. Close to all facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for railway station
Parnell Pines is in a lovely part of town close to the railway station. The reception person went out of her way to help me, as my phone wasn’t working, to order me a taxi and rang me at 6.30am to tell me the taxi was outside!! So kind. There is a small restaurant next door selling Indian Street food snacks which is worth a visit but if that doesn’t appeal there are many bars and restaurants along the street. Very convenient hotel for the railway - would recommend.
Stayed 1 night in Mar 2023

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Average, a 2 to 3 star property. No aircon, noisy quite dated, more like a hostel style property.
Stayed 1 night in Mar 2023

6/10 Okay

Paul

Business traveller
The lack of parking on the premises was an issue. Had to park 2ks away due to no parks available on the road.
Stayed 1 night in Mar 2023

4/10 Poor

Jeremy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Obviously a very old motel renamed a hotel. Fixtures broken or missing, no AC, noisy, dirty. Bed was clean, uncomfortable; consumables (sheets, towels, to, etc) we’re good.
Stayed 2 nights in Mar 2023

6/10 Okay

Gosia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean but looking a bit run down, no air-conditioning.
Stayed 1 night in Mar 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service
Good value for money - has everything you need.
Stayed 2 nights in Feb 2023

6/10 Okay

George

Stayed 1 night in Feb 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Richard, Auckland

Stayed 1 night in Feb 2023

6/10 Okay

Debra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was sufficient. Half used toilet rolls were provided.. The staff were friendly. Bed clean bathroom clean
Stayed 1 night in Jan 2023

10/10 Excellent

Liam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cafe out the front is closed down now and there is no proper reception area but the place was nice and clean, surprisingly quiet, beds were comfortable etc. Overall very happy with our stay. They offered car parks but it was incredibly cramped, some of the car parks available would require about a 15-point turn to manoeuvre in or out of. Seemed like a lot more effort than it would be worth, but there is plenty of street and nearby parking.

8/10 Good

Tony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service ..great room Affordable ..easy parking Dinning ..etc

6/10 Okay

Lorraine

Travelled with family
Liked: Property conditions & facilities
Very handy to shops and bus links. Room clean and tidy. Reception unattended and had to ring to get someone to attend. Pluses out way negatives, would stay again. Served our needs adequately
Stayed 2 nights in Jan 2023

8/10 Good

Phillip

Stayed 2 nights in Dec 2022

6/10 Okay

Germaine

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Nov 2022

6/10 Okay

Riaan

Stayed 1 night in Nov 2022

6/10 Okay

Lily

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Was a nice little motel. Unfortunately the cafe was shut down, and the parking was terrible. No kitchen either.

8/10 Good

Setu

Liked: Cleanliness, staff & service
Location was just right

2/10 Terrible

S J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most disgusting place we have ever stayed. So filthy, the whole place stunk. The room was so small you could barely move. Had to ask for cups cloths pillows teaspoon etc as only one of everything. This is more of a backpackers accommodation . Walls are like paper. Bed was so hard we might of well slept on the floor. Really wish we had asked to view the room before we paid as first appearances said it all. Nothing like the photos at all !!!!
Stayed 2 nights in Oct 2022

8/10 Good

Ellie

Stayed 2 nights in Oct 2022

8/10 Good

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff really friendly
Stayed 1 night in Sep 2022

8/10 Good

Michael

Stayed 1 night in Sep 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to restaurants and cafes. Easy access to motorways.
Stayed 2 nights in Sep 2022

6/10 Okay

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel, it is a motel at best.
Stayed 1 night in Aug 2022

8/10 Good

Dawei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location and helpful staff. Room was a bit small and wet.
Stayed 1 night in Jul 2022

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Missing smoke protectors & some basic utensils for longish stays.
Stayed 5 nights in Jul 2022

6/10 Okay

Gerrie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, comfortable beds, convenient. The kitchen is very poor, with no dishcloth, plates or utensils.. No restaurant either, but closed due to covid I guess.
Stayed 3 nights in Jul 2022

2/10 Terrible

Shelley

Stayed 1 night in Jun 2022

6/10 Okay

Don

The hotel is part of the same building that was an emergency housing motel - car park usage was never considered as right next door to the motel . Room was well-worn & I didn’t think good value for money .
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent and value for money very high
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all the great restaurants
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient w nice local cafe at front door. Great coffee and breakfast.
Stayed 1 night in Jul 2021

8/10 Good

jonathan

Stayed 2 nights in Jul 2021

4/10 Poor

Geoff

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the location I didn't like the small, cold room. There was no heat pump to keep the room warm. Also it was noisy when people were going down the hallway.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place in an excellent location
Stayed 4 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The photos provided of the room did not show how it really is. and it was more like back packing accomodation
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Wireless internet was poor in my room and the TV didn't work.
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location is great - right in the Center of Parnell. However the property is old, tired and the rooms are minuscule, bad mattresses that need replacing, appalling ‘water saving’ shower heads - so as long as you like a steam shower and not a wetting shower I guess it’s fine, bathrooms a less than tiny with no room around sink to put ANYTHING, one spare pillow only and the two that were on the bed were hard and horrible....not a pleasant stay sorry to say. Would not stay again and would not be recommending to anyone I liked!
Stayed 2 nights in Jun 2021