Worst hotel experience we’ve ever had. One bed was broken with the box spring shoved underneath. The bedding was wrinkled, stained, and clearly unwashed. Roaches were crawling in the room. There was a bottle of lubricant in the nightstand drawer. The towel rack was ripped off the wall. Unsafe area with suspicious activity in the parking lot. We were forced to stay a few hours due to exhaustion and had to throw away our luggage afterward. Disgusting. DO NOT STAY HERE.
Chelsey
2025 年 7 月入住 1 晚
2/10 糟糕
Erik
2025 年 7 月 11 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pictures must be from another property. The room was gross and never updated like pictures. Pool destroyed like it’s in the Gaza Strip. Back of hotel falling down. Prostitutes walking the streets till sunup
Erik
2025 年 7 月入住 1 晚
2/10 糟糕
George
2025 年 6 月 30 日
George
2025 年 6 月入住 1 晚
2/10 糟糕
Demetria
商务旅客
2025 年 6 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
the hotel has a filthy pool, rooms with doors off, the rooms were filthy and disgusting, smelled like smoke and mold. i went to a different hotel after five minutes of being there
Demetria
2025 年 6 月入住 1 晚
2/10 糟糕
Melinda
与家人出行
2025 年 4 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
If OSHA saw this place it would be a hazard zone!!
Melinda
2025 年 4 月入住 2 晚
2/10 糟糕
Tom
2025 年 4 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotels.com is a embarrassment
I will never use hotels.com ever again. The hotel was a abomination. I don't blame them but blame hotels.com for not doing the proper research on the quality of the hotel. All I can say is I will never again use hotels.com period
Tom
2025 年 4 月入住 3 晚
2/10 糟糕
Joseph
商务旅客
2025 年 4 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible
Uninhabitable. Worst I’ve ever been to.
Joseph
2025 年 4 月入住 2 晚
2/10 糟糕
Shanika
与家人出行
2025 年 4 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It wss terrible .
The price was too high $151.00 . Hole in bathroom wall at the bottom. No toilet seat. Heat was on but still cold.
Shanika
2025 年 4 月入住 1 晚
2/10 糟糕
Charles,Beckley
2025 年 4 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施
Do not stay here….walls had dents….. walls were half painted….bathroom had mold all over tub toilet ran entire time…..
Charles
2025 年 4 月入住 1 晚
2/10 糟糕
Antonio
2025 年 4 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Augusta Trip 2025
I had a 3-day stay and left one day short, the pictures will show the bad state of repair the facility is, the shower / bathroom was filthy and when I asked to leave and get credit for the night I did not use the staff could not give me a resolution. All I am looking for is a credit
Antonio
2025 年 4 月入住 3 晚
2/10 糟糕
John
2025 年 4 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2025 年 4 月入住 1 晚
4/10 很差
真实旅客
2025 年 4 月 7 日
满意:客房舒适度
不满意:员工和服务,清洁度
Our trip wasn't much of a trip,struggles in life are real,you'd think the hotel of your choice would keep you comfortable. We didn't have a TV our entire stay and I told them as soon as I figured it out on the first night and I was told it was bcuz of cloud coverage well next morning still same problem so they told me theyd fix the problem the following day and sure great for them but our time was up So it really didnt matter to us. Oh yes and then we had a little spill in our room and I tried to clean it and we'll we needed more dry towels so I asked if I could get a clean dry towel and she said no not til the morning,well what am I going to wash my butt with? She said she doesn't care take care in the morning. I will never ever go to this hotel again.
真实旅客
2025 年 3 月入住 2 晚
2/10 糟糕
真实旅客
商务旅客
2025 年 3 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very dirty and unsafe
Trash everywhere rooms were dirty… Lamps did not work… TV was on with no working remote when I walked in. Smelled like someone had smoked… I had chosen this hotel for my dog… But all of the walking areas were covered with cigarette butts and glass. I was honestly afraid that my car was gonna get broken into but luckily the one good thing is the lighting was very bright around the property. This hotel needs to spend some time really cleaning out this place. It is not what the pictures look like or I would’ve never chosen this place.
真实旅客
2025 年 3 月入住 1 晚
2/10 糟糕
Nakita
2025 年 3 月 13 日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务,清洁度
Poor customer service from female at front desk.
The overall stay was fine. Not the best not the worst. It was worth the cost. The rooms are dated. You can hear your neighbors. I had to sweep and mop my room as well as washed the bedding. We wanted to extended our stay a few days however my credit card declined because my bank thought the transaction strange and flagged it. I pleaded with the front desk staff to allow me time to speak to my bank and rectify the issue they told me I had till 11:30 as it was already 11:12 and check out was 11. By 11:22 they were knocking on the door telling us we needed to leave. I packed my stuff and left, they refused to give me my security deposit even though nothing was damaged or missing. Booked at a much nicer hotel not too far away. Honestly I think we get what we pay for. Tried to save a few bucks. I would have given a better review but my interaction with the front desk staff was downright awful.
Nakita
2025 年 3 月入住 7 晚
8/10 还可以
Troymesha
2025 年 3 月 13 日
Troymesha
2025 年 3 月入住 1 晚
2/10 糟糕
Tammy
与家人及幼儿出行
2025 年 3 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
During my stay, they had an issue. What i would guess is that their water pipes busted. So they cut the water off, never informed anyone about it and the water was off for three days. After the fact when the water was cut on, the water heater wasnt working for the following days. Not sure when because i refused to stay any longer in that establishment. Lastly they refused to compensate my stay. Terrible experience and Terrible services.
Tammy
2025 年 2 月入住 28 晚
2/10 糟糕
Cheyenne
2025 年 1 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施
Not an area for workers
Cheyenne
2025 年 1 月入住 3 晚
2/10 糟糕
Jason
与配偶出行, 商务旅客
2025 年 1 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Paint flaking from walls, dirty sheets and covers, exposed electrical wires. Toilet didn't flush correctly. Also a used cigarette floating in toilet when we checked in. Looks like blood stains on the shower wall. Lightbulbs hanging out the ceiling of bathroom. I've traveled for work my entire adult life and this was by far the worst hotel and they then wouldn't refund for my remaining nights. What a joke of a place
Jason
2024 年 12 月入住 13 晚
2/10 糟糕
真实旅客
2024 年 10 月 14 日
不满意:住宿条件和设施
Never again!
The floor was nasty till I had to where socks to keep my feet clean. Bathroom smelled, the toilet was leaking when you flushed till I used towels to soak it up then they didn’t even bring new towels. You have to carry you stuff a half a mile to your room. Only stairs on the ends of the buildings. Shower curtain had mold around the bottom. Someone was shooting outside in the parking lot.
真实旅客
2024 年 10 月入住 2 晚
2/10 糟糕
Lucas
2024 年 10 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施
Room was not cleaned. Mold in bathroom. Food in microwave. Dirty towels. Hair in the sheets.
Lucas
2024 年 10 月入住 2 晚
2/10 糟糕
Jeffrey
2024 年 10 月 4 日
I didn’t stay there when I arrived I was told that I couldn’t check in because the system was down to to the hurricane. I need a refund
Jeffrey
2024 年 9 月入住 2 晚
2/10 糟糕
真实旅客
与家人出行
2024 年 10 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible
The room was horrible. Smelled like cigarettes, the stove was broken couldn't use, all in all not a good experience. We did not even stay 2 hrs before we left. When i checked out wasnt offered any refund, discount, nothing.