Had a 2 hour wait and still didn't receive a room.
Antwon
於 2024 年 5 月住了 1 晚
10/10 優異
Jesse
2024年5月12日
讚好:整潔度、職員與服務和住宿狀況
Jesse
於 2024 年 5 月住了 2 晚
2/10 很差
Meredith
家人同遊
2024年5月12日
We were not able to check in until 9 PM! We received no compensation. Then the pillows were SOUR! I asked for my money back to no avail.
Meredith
於 2024 年 5 月住了 1 晚
8/10 不錯
Gyongyi
親子同遊
2024年5月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It looks nice and breakfast was great but the rooms smelled like cigarettes. Although it’s anon smoking hotel now, they probably allowed smoking way back in time and the smell is just still there!
We also found a roach in a drawer
And there was no toilet paper when we arrived ..
But overall , it was ok for a night. The rooms look updated
Gyongyi
於 2024 年 5 月住了 1 晚
10/10 優異
LeKenneth
2024年5月11日
讚好:整潔度
LeKenneth
於 2024 年 5 月住了 1 晚
10/10 優異
Dina
2024年5月9日
讚好:整潔度、職員與服務和住宿狀況
Quick stop on a road trip! Perfect stop!
Easy access and hotel had food and drink so we didn’t have to leave:)
Clean and staff was great!
Dina
於 2024 年 5 月住了 1 晚
10/10 優異
Darryl
2024年5月9日
讚好:整潔度、職員與服務和住宿狀況
Darryl
於 2024 年 5 月住了 1 晚
2/10 很差
Edgar
親子同遊
2024年5月7日
不滿:整潔度、職員與服務、設施服務和住宿狀況
So now I have to revise my review. Ok so our room we reserved had no bathroom door. They offered to refund our money and go somewhere else mind that it’s 11:30pm. Hyatt customer service said manger will give 5,000 points(Whippy Doo) which you can’t get a room unless you have 15,000 points. So over all both manager at the Augusta location and Hyatt Customer Service FAILED on me and my family. Bye bye Hyatt.
Edgar
10/10 優異
Jennifer
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved staying here! Really clean and will definitely stay again
Jennifer
6/10 一般
Corey
家人同遊
2024年5月5日
The smell was horrible. It smelled like the place had been mopped with bad mop water