8/10 Good
Antoinique W.
31 Jul 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
The house was beautifully decorated and very clean, which we really appreciated upon arrival.It’s in a great location walkable to south congress. There were a few important details that would’ve been helpful to know in advance. Such as the stovetop in the kitchen only works with magnetic pots, but unfortunately, many of the pots provided were not compatible. We weren’t made aware of this until a technician who came to assist with the TVs helpfully pointed it out and showed us which pots would work. Clear instructions in the listing or on-site would have made a big difference.The washer was also an issue. It was missing the entire start button, and once we managed to get it working, it made a very loud rattling and knocking sound that was quite alarming. It definitely seems in need of maintenance.Another concern was the downstairs bedroom door, which is made of glass and had a hole in it. This wasn’t mentioned in the listing, and I would have appreciated knowing about it ahead of time, for safety because we had smaller kids with us Additionally, we experienced a water leak downstairs. When we reported it, someone did respond and came out the same day to take a look at it but the leak was not resolved.Lastly, while I understand and respect cleaning fees, I was charged a cleaning fee and received a very lengthy checkout list requiring extensive cleaning before departure. It would have been helpful to know about these expectations before hand as it felt a bit contradictory.
Antoinique W.
Stayed 2 nights in Jul 2025