Chalets in Austria

"Clean, corporate, helpful staff but no soul really. Makes sense at it’s a waypoint"

"Air conditioning was not working "

"The room was very worn. The walls were filthy...suitcase scuffs, general dirt, etc. The one rug in the room had a black area where it got the most traffic. While the towels and bedding were clean, the room as a whole was not great. The bathroom with the tub/shower smelled like sewage. The smell seemed to subside if you ran water down the drain (in fairness, we did not mention the smell until we left)."

"Carpets are old and stained. You get one chance at a first impression and this was mine."

"Fresh, great variety "

"Everything was fine just there wasn’t cleaning everyday like other hotels and to leave luggage for the day if you arrive early you have to pay double then at other places"

"Staff was excellent: professional and friendly. Breakfast was really good. Location was perfect. Only the carpet in the bedroom was a bit worn "

"We stayed at Le Méridien for three nights to celebrate my partner’s 40th birthday, having booked a superior city-view room five months in advance. As it was a special occasion, the hotel kindly gave us what they described as the best room in the category we had reserved, but unfortunately we found it rather disappointing. Although the room was likely the advertised 30 square metres, a large portion of the space was taken up by an oversized bathroom, which made the bedroom area feel much smaller than expected. The city view was pleasant enough (through windows in need of cleaning), but nowhere near as impressive as the photos suggested. The furnishings and overall finish also felt somewhat cheap and below the standard you would normally expect from a five-star hotel—something we had previously experienced at a Marriott Convoy in New York City. The exterior of the hotel suggests traditional architecture, but our room was in a modern part in the back with low ceilings, contrary to what we expected based on the photos of the hotel. The hotel also offered complimentary drinks on days when housekeeping was declined. We chose to make use of this, only to discover that the offer applied to a very limited drinks menu, meaning we still had to pay for what we ordered. That said, the location is excellent, and the staff were warm, friendly, and very helpful throughout our stay. Overall, however, we felt the experience did not justify a return visit."

"I had to book a room last minute due to issues with another hotel, and the place was great. Staff were extremely helpful, breakfast was great, and the ability to store our bags for the day after we checked out was a game changer. "