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"We didn’t face any issues mentioned in the negative reviews. It was an excellent stay. Maybe add more vegetarian friendly items on the 24-hour menu."

"Spacious room and good amenities. Could do with a kettle as tea was a free option."

"Spotless rooms, well maintained. Comfortable beds. The staff were perfect "

"The location is perfect for exploring the city, the hotel was spotless and the staff extremely helpful and friendly. The breakfasts were great. Would definitely recommend this hotel. "

"Great stay and very clean"

"The whole experience was superb. Rooms nice, staff friendly, food fantastic and spa was excellent. "

"★★★★★ Absolutely outstanding stay! This hotel exceeded our expectations in every way. The rooms were spotless, comfortable, and very well maintained. The staff were incredibly friendly, professional, and always ready to help with a smile. The location is perfect — getting to the hills was effortless, whether by train or bus. Everything was convenient and stress-free, which made the whole trip even more enjoyable. The breakfast was truly amazing, with a wide selection of fresh, high-quality options. The evening cheese and sausages refreshment was a wonderful touch and such a thoughtful addition after a full day out. The brand-new saunas and swimming pool are exceptional. The spa area is modern, beautifully designed, and perfect for relaxing. A perfect 5-star experience — we would absolutely stay here again and highly recommend it!"

"A lovely hotel in a great location close to the train and bus stations. Friendly staff, a comfortable and spotlessly clean room. Breakfast selection excellent. This hotel has bags of character."

"Best hotel in town period. "