Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
An electric car charging station, a billiards/pool table and smoke-free property
Laundry services, bike parking and a lift
Extra amenities include:
Heating and ceiling fans
LED light bulbs and eco-friendly cleaning products
Eco-friendly toiletries, bidets and shower/bath combinations
Flat-screen TVs with cable channels
Free infant beds, daily housekeeping and desks
Languages
English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (surcharge)
Electric car charging station on site
Wheelchair-accessible parking available
Return airport shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily
Room service available
Things to do
Arcade/games room
Archery
Bike parking
Billiards/pool table
Fitness centre
Full-service spa
Mini golf
Playground
Shopping
Family friendly
Arcade/games room
Babysitting services
Children's club
Free cots/infant beds
Laundry facilities
Mini golf
Playground
Soundproofed rooms
Water slide
Conveniences
Lift
Front-desk safe
Gift shop/newsstand
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Meeting rooms
Outdoors
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace
Spa
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
In-room accessibility
Wheelchair-accessible parking
More
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Smoke-free property
Vegetarian dining options
Water dispenser
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Free cots/infant beds
Heating
Bathroom
Bidet
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Towels
Entertainment
TV/satellite channels
Flat-screen TV
Food and drink
Minibar
Outdoor space
Furnished balcony
More
Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board (on request)
LED light bulbs
Phone
Soundproofing
Policies
Check-out
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
A pet fee will be charged
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts major credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Playacanela Hotel Ayamonte
Playacanela Hotel
Playacanela Ayamonte
Playacanela Hotel
Playacanela Ayamonte
Playacanela Hotel Ayamonte
Playacanela Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 13 reviews" "
10 - Excellent
2
Rating 8 - Good. 6 out of 13 reviews" "
8 - Good
6
Rating 6 - Okay. 3 out of 13 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 13 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 13 reviews" "
2 - Terrible
1
7.6/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Verified traveller
Travelled with family, Travelled with family and small children
This is where the Spanish go on their holidays! Despite a series of issues, we had a very enjoyable (but hot) stay. The hotel and rooms were immaculate,a/c efficient, everything was very clean and attended to, the staff were very accommodating and attentive, even with our limited Spanish.The food was exceptional and a special mention should go the fish/meat/omelette/crepe grill staff who worked tirelessly to cook the freshest food - I would love a fish grill man at home! I have never known such an extensive, high quality all inclusive resort and I have travelled extensively.Breakfasts at peak time were best avoided as it was just sheer madness and I felt for the staff, but they were superb. Please leave them a tip before you go! And a special mention has to go to Moises on reception for upgrading us to the most marvelous sunset view accommodation and topped it off with a bottle of chilled fizz to enjoy on our huge terraces. Very much appreciated. Maybe next time our Spanish will be good enough to join in group activities and more entertainment. Very comfy beds - had some of the best sleep in ages. Amazed that such quality branded drinks are AI too. Thank you to everyone who made the English family welcome.
Deseaba trasladar nuestro agradecimiento a Mary del departamento de recepción y la labor del equipo de animación.....Todos son excepcionales!!!
Gracias por hacernos pasar unos días maravillosos.....mis hijas han quedado encantadas y con ganas de repetir
Alberto
Stayed 3 nights in Jul 2023
6/10 Okay
Flávia
Travelled with family
21 Jul 2023
Liked: Cleanliness, staff & service
Áreas comuns pouco confortáveis.
Restaurante com poucas opções de comida e estações de comida, ou seja, muita confusão para conseguir se servir. O hotel parece um centro comercial, com pouca área verde e exterior. Apesar de o atendimento ter sido excelente por parte do staff todo, da recepção ao pessoal da limpeza, achamos que não vale o investimento. Optamos por meia pensão e depois vimos que o melhor seria mesmo só pequeno-almoço e fazer as demais refeições na marina ou um lanche no bar da piscina.