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"What stood out for us was the support we had. My daughter's baby was born very premature in the local hospital. I spoke to the hotel and they were willing to give us a good price on a room as we didn't know how long we would need it for. They gave us a family room with an extra bed. They put a fridge in the room for expressed milk to be kept until it could be taken to the hospital. The hotel location was perfect as it's walking distance. The staff were extremely helpful and supportive. Mina, Brooke, Emma, Andrea are just some of the names. Thank you for taking some of the stress away from a very worrying and stressful time. We are truly grateful."

"Parking was adequate. They went out of their way to help with cutlery when we had to bring a takeaway home."

"Good staff. Clean room. Excellent location. "

"Great place "

"Staff very welcoming on arrival, offer of which floor would suit us Room was clean and spacious, a few areas looking a bit worn eg hallway, pool changing rooms Room was soundproof and didn’t hear traffic from motorway Breakfast good, just average, but lots of options Pool was lovely and warm Overall a comfortable stay"

"We had a lovely stay at the inn on the lake hotel, the room was clean and spacious. The staff were friendly and welcoming. The breakfast was good. The view in our room and the lake area is beautiful. Very good for the price. "

"Lovely room, food excellent and staff were great "

"What a wonderful place! A beautiful room, huge! Great restaurant and service. 15 minutes from the Tilbury Docks. Highly recommend!"

"Clean A/C rooms and friendly staff"