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"All the above. Arigato!"

"Very friendly staff. Did not speak much English but made efforts to understand us and cominicate with us. Rooms are clean and big, small bathroom but very clean. Breakfast included (huge buffet). Free drinks from 9:00 to 11:00 pm. Much appreciated"

"10/10 would stay again :) "

"This was a premium experience on a budget. We appreciated the complimentary dish of ice cream (or ramen). It was a nice touch"

"Breakfast was great, room was clean, staff was excellent, onsen was a treat"

"Lovely hotel with excellent staff and service. "

"My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing. "

"Front desk staff were terrific. Room was spacious. "

"the room is clean, and it's convenience for transportation."