Sadly, I must write this poor review; one of those wishing I could leave 0 stars.
I booked this rental back in June, received the appropriate confirmations and notices, including the check in email two day prior to our arrival. We were coming to the area to attend a wedding. The day of our stay, we came in early and went for a local bike ride, planning to check in and get ready for a wedding that afternoon.
After our ride, I went to check directions to the place. Sometime in those few hours before our check in, I received a message from the host through vrbo saying they would not be able to host us that night. Seriously. Two hours before check in. Not even a phone call or text, just a random message. Oh, but they followed up saying they would provide our full refund.
We scrambled to find a local hotel room; last room available, and needless to say we were going to be late for the wedding.
Unbelievably un-professional of the host and I would hope your experience is better or that the host considers getting out of the rental business. I assume they expect a poor review based on this experience but guessing someone who handles a reservation the way they did just does not care about reviews.
As far as the full refund, I have not seen that yet, nor sure how that happens, and can imagine it will be an ordeal.