International flavors await at Asul restaurant while the outdoor pool beckons - perfect for travelers who need to balance work with WiFi and relaxation
Sugarland Hotel offers international cuisine at Asul restaurant, with an outdoor pool and garden for relaxation. Guests enjoy free in-room WiFi and a 24-hour business center. The hotel's convenient location is consistently praised by guests.
Bacolod is home to Sugarland Hotel. Travellers who have shopping on the agenda can visit Gaisano City Mall and SM City Bacolod Northwing, while those looking for another kind of activity may want to explore Bredco Port Terminal. Looking to enjoy an event or a match while in town? See what's going on at Panaad Stadium. Visit our Bacolod travel guide
Located close to Gaisano City Mall and San Sebastian Cathedral, Sugarland Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site international cuisine restaurant, Asul, offers breakfast, lunch, dinner and a poolside location. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
Additional perks include:
An outdoor pool
Free self-parking
A round-trip airport shuttle (surcharge), luggage storage and a banquet hall
A 24-hour front desk, 1 meeting room and a front desk safe
Room features
All 85 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and separate sitting areas.
Other amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Separate sitting areas, daily housekeeping and desks
Return airport shuttle (surcharge) from 6:00 AM to 5:00 PM at scheduled times and on request
Free self parking on site
Limited on-site self parking
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Asul
Twist Cafe
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
24-hour business centre
Meeting room
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
More
Air conditioning
Desk
Safe
Separate sitting area
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1500.0 per day.
Cots (infant beds) are available for PHP 500.0 per day
Payment types at the property
Important information
Optional extras
Airport shuttle fee: PHP 2000 per vehicle (one-way, maximum occupancy 5)
Crib (infant bed) fee: PHP 500.0 per day
Rollaway bed fee: PHP 1500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod
Frequently asked questions
Does Sugarland Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Sugarland Hotel?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Sugarland Hotel on 10 Mar 2026 start from HK$441, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sugarland Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sugarland Hotel?
Self-parking is free at this property.
What time is check-in at Sugarland Hotel?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Sugarland Hotel?
Checkout is at noon.
Does Sugarland Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM-5:00 PM on request. A fee of PHP 2000 per vehicle applies.
Where is Sugarland Hotel located?
Situated in Bacolod, this hotel is within 2 mi (3 km) of Gaisano City Mall, SM City Bacolod Northwing and San Sebastian Cathedral. Bredco Port Terminal and SMX CONVENTION CENTER are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sugarland Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Love Sugarland for their food. Don’t care much about the location (far from Downtown) but good, comfortable room for the price. Very courteous and efficient staff!
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
Booked this hotel because most hotels were already booked for the night and this was the best option. We are so happy that we did! The staff is so professional and very nice. Dinner in the restaurant was very delicious. We were pleasantly surprised upon check-in that the breakfast buffet was included in the overnight price. Nice breakfast too. We will definitely stay here again.
Michael and Raquel
Stayed 1 night in Oct 2024
8/10 Good
Herbert Herminio
5 Feb 2024
Liked: Staff & service
Sugarland
Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.
Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!!
The New Year's Eve buffet was overpriced for what was offered & the food was sub par.
Will not book here again.
Mike
Stayed 1 night in Dec 2023
4/10 Poor
Benjie
10 Aug 2024
Liked: Cleanliness
Disliked: Staff & service
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Allen
Stayed 1 night in Jun 2024
6/10 Okay
Maria Antonia
7 Jun 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.
Maria Antonia
Stayed 2 nights in Jun 2023
4/10 Poor
Maricel
21 Mar 2024
Disliked: Amenities
Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room