Zhangjiajie Bailong Elevator Hotels

"The food was excellent, all locally-sourced organic food. Almost all Chinese food. There was coffee available at breakfast. The room was nice and big, with an excellent shower. The hotel provided free transport to/from the National Park entrance, and arranged for transport to/from airport and train station."

"The rooms were spotless and the staff wonderful, unfortunately the property is quite run down ie the pool area and property facade. The staff are amazing and so hospitable, going out of their way to make your stay enjoyable. The comp breakfast was very welcomed as no places to eat in the area, we also ate dinner one night and it was lovely, simple and tasty. It’s a quick walk to the middle gate entry too national park. Taxis to/from property are about 50yuan to Wulingyuan and 100yuan to Zhangjiajie city, (I’m sure much cheaper with Didi) and great for an evening or afternoon walk around and dinner. I want to reiterate the staff are wonderful and the rooms spotless, the photos are maybe not what you should expect so prepare your expectations for a good clean Staycay better than basic but not luxe as the pics may suggest. Two words, serene and lovely :)"

"We absolutely loved our stay. We had a Mountain View room, which provided incredible views. Our room was clean, spacious, and provided an extra bedroom which we were not expecting. The air temperature control worked very well, so you could be as warm or cool as you wanted without a problem. This is something that is very important to us. When we arrived via the hotel shuttle, we were immediately greeted by the hotel dogs, Heidi and Rich. Being animal lovers, this was fantastic. We fed them treats and exchanged lots of pets and hugs throughout our visit. The hotel’s chef was out sick and the hotel provided us a full time driver that took us wherever we needed to go throughout our visit. He was kind and thoughtful. Rich even joined us in the car for a ride:).We would stay here again in a heartbeat. Thank you to everyone at the Celestial Village."

"David and the staff were amazing, inviting us even to share in their New Year’s dinner. The location is gorgeous although a bit remote, so plan to organize your activities in advance if you can since getting a ride from DiDi can be a challenge. "

"Lovely and homely stay at the lodge. We were pleasantly upgraded to a cabin room which we loved. Rain was extremely welcoming and helped us with all our luggage and even brought out a heater to our room as soon as we asked. Great communication, amazing location for the Zhangjaijei mountains, and Rain even dropped us and picked us up. There is a tea master as well who makes home made teas and some cute pets. Truly feels like a lovely family run cosy home. Would definitely recommend!"

"This place is fantastic! Right by the Avatar peaks, with stunning views. The pools are so refreshing, the breakfast is delicious, and the free shuttle is a huge plus. The English-speaking staff were incredibly helpful—they arranged all our tours and tickets, making the whole trip stress-free. Everything was clean, comfortable, and perfectly organized. 10/10 would stay again!"

"服务员非常友好，我还在酒吧享受了一杯免费的鸡尾酒，而且他们还协助我定了天门山和武陵源的门票，帮我规划好了游玩路线，真的非常棒"

"Host was fantastic and incredibly helpful. Supported with all our national park tickets and transfers and was just great! Food was available which was overall OK. Room nice. Location excellent for national park entrance. Nice touches. Very kind."

"The room was clean and the location was great particularly for food and getting to the east gate. Hotel seems dated and is loaded with tour busses. So much so, it was difficult to get from one building to another. Go early for breakfast because it seemed picked over the morning we went a little later. Was a little loud earlier in the evening but it did quiet down and we had a good sleep. "