Banchory Hotel with Pool

"Great hotel "

"Comfy bed and grrst breakfast/ service "

"Overall a great experience. Stay here frequently when travelling for work. Always good "

"N/A"

"I have stayed here many times and it will continue to be my first choice for stays in Aberdeen. As always, the staff are friendly and helpful, my room is ready and clean and well equipped, parking is easy and the leisure facilities are splendid. A few lengths of the pool helps to stretch off a long day of travelling. On this trip I enjoyed a delicious salmon dish for my dinner when I arrived, perfectly cooked. At breakfast the next morning I asked Joshua if it would be okay to take a mug up to my room, as the coffe cups provided are a little small for a devoted tea swigger like me. Joshua didn't just make me feel comfortable about making this request, but later brought me a mug to borrow. I found out later in my stay that he had been working solo that morning too, but that did not show in his interactions at all. I observed Erin showing the same standards of above and beyond levels of customer service the next morning too. I hope they both feel valued for the difference they make to people's stay. One very small suggestion- decaff options for in room beverages, pretty please? And a mug 😆"