Truthfully, this hotel is more impressive from the outside than it is from the inside. It is really outdated and even though the room seemed remodeled within the last 5 years, it still felt dirty and old. The bathroom was laughably small with no more than 2 inches between the tub and the toilet. My towel hit the toilet bowl and I felt so disgusted I had to use a new one. I understand the rooms are small but for $1,200, the only redeeming quality was the proximity to Bow Falls which we visited twice during our two night stay. Also, I'm not sure why the hotel did not offer us any drinking water. I understand that plastic bottles are not environmentally friendly but at least aluminum or refillable filtered drinking water. Instead, we waited 10-15 minutes at the grab and go cafe downstairs for overpriced water in glass bottles. There was no other option available and the concierge pointed us to the market across the street if we wanted another option. I didn't even see a water dispenser with fruit infused water. Nothing. I was extremely disappointed about this. I'm used to valet handing us cold bottles of water for our day trips when staying at other fine hotels and resorts. If you do decide to stay here, make sure you load up on water at the market or convenience store in town first. Otherwise, I would recommend skipping this hotel in Banff and staying at Chateau Fairmont Lake Louise. The water situation is still the same but at least the tiny rooms were clean and luxurious.