Comfy stay. Food in the hotel italian restaurant also very good, definitely will stay again in the future.
真实旅客
2023 年 1 月入住 1 晚
10/10 超赞
Scott
与配偶出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location.
Scott
2025 年 6 月入住 3 晚
4/10 很差
Nicholas
与家人出行
2025 年 7 月 22 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Banff is beautiful. I stated this lodge a few months prior to July and it was incredible. Everything was amazing. I loved it so much. I booked it for a night in July and drove 600 km for the experience of the lodge as well as the area. I’ve already spoken to the staff about my concerns. There was no indication on the website or on Expedia that the upper hot tubs were being renovated and that there was construction going on. To be fair I know their busy season is in the winter and it’s important to have everything ready for them, but I would’ve loved to have known just to how much things would be affected
We had a small pet and unfortunately the room was not cleaned. Well as we found other pet hair and some existing damage to the room itself that was not repaired. I did share my concerns with front desk staff, as well as sharing some photos with them and they were very sympathetic and understanding. The general manager got in touch with me and I did share my concerns and I believe I was heard. My main complaint is really letting the hotel know that if there are renovations happening to please inform people while they’re looking for a place to book. I have no idea when I may be back in Banff, but would try this place again once all the renovations and repairs are done
Nicholas
2025 年 7 月入住 1 晚
10/10 超赞
Nicolas
2025 年 7 月 22 日
满意:清洁度
Nicely located
Nicolas
2025 年 7 月入住 3 晚
8/10 还可以
Richard
与配偶出行
2025 年 7 月 22 日
Very nice hotel. However, did not like breakfast menu.
Richard
2025 年 7 月入住 3 晚
10/10 超赞
Nazim
团体旅客
2025 年 7 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Highly recommended
Nazim
2025 年 7 月入住 1 晚
10/10 超赞
Sylvain
与家人出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Useful laundry on site, and easy hotel layout.
Sylvain
2025 年 7 月入住 1 晚
10/10 超赞
Nathan,Fort Collins
与家人出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay and would recommend it to anyone.
Nathan
2025 年 7 月入住 4 晚
10/10 超赞
richard
与配偶出行
2025 年 7 月 18 日
满意:服务设施
Liked the international staff who were
friendly and extremely helpfull.
richard
2025 年 7 月入住 2 晚
8/10 还可以
Cheryl
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Moose was a good choice for our one night getaway, situated close to shopping and restaurants. It’s clean, has an inviting lobby, we had good spa treatments and our rooms were comfortable. Overall it’s a really nice hotel. I’m not sure it’s $929.00 per night nice, but it’s nice.
Cheryl
2025 年 7 月入住 1 晚
10/10 超赞
DANDAN,ARLINGTON
与家人出行
2025 年 7 月 17 日
Excellent Hotel! Highly recommend !
DANDAN
2025 年 3 月入住 5 晚
6/10 一般
Katherine
与家人出行
2025 年 7 月 15 日
满意:清洁度
不满意:服务设施
The location of the hotel is excellent. Amenities are lacking. The outdoor pool is so, so. There is no coffee available before 7am and you have to leave early for some of the more popular sites. The room coffee makers are cheap, old and not clean. There is one water bottle filler on an upper floor. It wouldn't take much to set up a coffee and water station in the lobby. The rooms are dated, but clean. This hotel is overpriced.
Katherine
2025 年 7 月入住 3 晚
8/10 还可以
Samuel
与家人及幼儿出行
2025 年 7 月 15 日
满意:清洁度、服务设施、住宿条件和设施
The Moose Hotel is conveniently located in the heart of Banff, making it easy to get around. The staff were helpful and friendly throughout our stay. While the hotel is comfortable and well-kept, it does feel a bit pricey for what it offers. Still, a very pleasant stay overall.
Samuel
2025 年 7 月入住 2 晚
10/10 超赞
Anne,Chicago
与配偶出行
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Moose is an excellent option in downtown Banff. Staff was very friendly and helpful. Property is clean and comfortable.
Anne
2025 年 7 月入住 4 晚
6/10 一般
Georgi
2025 年 7 月 13 日
满意:服务设施
Despite the fact that the hotel was ok, we were only given a level floor room, which was not very comfortable .
Georgi
2025 年 7 月入住 5 晚
10/10 超赞
Kevin
与配偶出行
2025 年 7 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Stunning and interesting facility. High quality. Outstanding staff. Great location.
Kevin
2025 年 7 月入住 3 晚
10/10 超赞
Anuj
2025 年 7 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Anuj
2025 年 4 月入住 1 晚
10/10 超赞
Lihua
2025 年 7 月 10 日
满意:住宿条件和设施,清洁度
Clean, stuffs are very nice
Lihua
2025 年 7 月入住 5 晚
10/10 超赞
Tatsuya
与配偶出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
6月でしたが朝晩は冷えました。暖炉が最高です。
Tatsuya
2025 年 6 月入住 2 晚
6/10 一般
Manish,santa clara
2025 年 7 月 6 日
Everything quite ordinary for the price
Nothing stands out negatively but for that price should have had more activities at hotel ( coffee?) and better service.