Breakfast, lunch, dinner served; international cuisine
Check availability

Reviews of Avani Sukhumvit Bangkok Hotel

5 out of 5
Avani Sukhumvit Bangkok Hotel
2089 Sukhumvit Road, Phra Khanong Nuea, Wattana, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 339 out of 599 reviews" "
Rating 8 - Good. 218 out of 599 reviews" "
Rating 6 - Okay. 27 out of 599 reviews" "
Rating 4 - Poor. 8 out of 599 reviews" "
Rating 2 - Terrible. 7 out of 599 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good and convenient
Stayed 2 nights in Apr 2024
Response from Management Team on 1 May 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

Chick Suan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying here. Except for the fact that its too popular and crowded. Everything here is good.
Stayed 2 nights in Apr 2024
Response from Management Team on 23 Apr 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Jacqueline, pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast and great overall stay, highly recommend.
Stayed 3 nights in Apr 2024
Response from Management Team on 9 Apr 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Tanzen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Management Team on 28 Apr 2024
Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back.

10/10 Excellent

WING SZE WANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience!
Stayed 2 nights in Mar 2024
Response from Management Team on 2 Apr 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

6/10 Okay

Lau

Travelled with family and small children
Disliked: Cleanliness, amenities
This is my second stay in this Avani hotel but was disappointed. The hygiene condition in my room was not satisfactory. Rubbish bin was not clean on the 2nd day and used towel under basin on the 3rd day, while no new towels ready in room on the 4th day. Also, hair on floor was not vacuumed away and left on toilet’s floor.
Response from Banchert on 21 Feb 2024
Dear Guest, Thank you for taking the time to share your feedback. Please accept my sincere apologies for any disappointment on this visit. This is certainly not our usual service standard and actions has been taken to prevent this kind of incident in the future.Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Banchert Engsupwong Executive Assistant Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Nice hotel.
We stay here every year on and off on an extended trip for family and holiday. Free upgrade for one night was lovely. Staff always very helpful and friendly. Breakfast buffet can be very Asian but substantial non the less. Very handy for BTS.
Stayed 1 night in Feb 2024
Response from Management team on 16 Feb 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very busy at time of stay. Chinese new year. Breakfast very Chinese orientated and overcrowded. Pool area too small for large families Have stayed several times before and usually all good.
Stayed 3 nights in Feb 2024
Response from Management Team on 13 Feb 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Serena

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything. Will be returning every time I return to Bangkok. Good location, right next to On Nut MRT line that directly takes you to all attractions. Great daily cleaning. Hotel bed very comfy, good views. Great pool.
Stayed 6 nights in Jan 2024
Response from Management Team on 6 Feb 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

6/10 Okay

THUAN CHONG, TAIPING

Stayed 3 nights in Jan 2024
Response from Management Team on 4 May 2024
Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back.

10/10 Excellent

Aaron

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly a super stay, the room we had (Deluxe Skyline City View) was impeccable, modern and clean. The bed was massive and very comfortable. They set up a complimentary baby bed for my daughter for our arrival. Breakfast we had included in our stay, was buffet style and delicious. Majority of the staff were extremely friendly, there to help and wait on you, however a few which I thought could have cracked a smile once in a while.. The terrace bar was a perfect chilled atmosphere and perfectly lit after dark. Surrounding area was good for shopping, street food etc but for a man who loves a drink I thought the area was rather dull for Bars etc other than the Bar at the Avani. However the SkyTrain is literally outside the property so easy travel. This is a honest and caring hotel, we left the property and after about an hour up the road we had carelessly left behind some belongings including Gold Bracelets and AirPods. I soon received an email with photographs and descriptions on what had been left and that they could safely look after for up to 12 months. (We went back to get them due to the value of some of the items.) Therefore I wish to thank the Cleaners/staff that handed them in and thank them for their honesty and Integrity. Thank you for an amazing stay.
Response from Management team on 3 Feb 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

Ceem

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall, for a couple of days, the hotel does its job. It’s clean and has all the amenities needed. The check in process was very very slow which was frustrating to everyone standing in line - so that can be greatly improved. The area around the hotel is not the best. Not much to do.
Stayed 2 nights in Jan 2024
Response from Management team on 28 Jan 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Margartha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and up to date. A great breakfast buffet. A nice mall in the same building with many restaurants to choose from. The Skytrain across the street that would take us around Bangkok. The perfect place to stay in Bangkok.
Stayed 5 nights in Jan 2024
Response from Management Team on 6 Feb 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

Hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality Upper-Mid-Class Hotel and no suprises
First of all, these Hotels are upper-mid class hotels and they are in most cases always good. If you have money and you don't want to stay a month, it is a good choice. This is my second experience with Avani. I stayed 4 years ago in Riverside, exactly the same quality. If I sum up: - Location: very good; Sukhumvit, near 2 Malls, street food, 7/11, BTS 30 meters. - Cleanness: very good. - Breakfast: asian offers: very good, european: good. - Bed: Clean but too soft. - Room: typical small. If you have more than 2 mid size luggages a bit problematic. - AC: Typical problem is they are loud in the night but I guess there is no solution for that. -TV: No german channels, Chineese, english, italian?, french and thai.. - Pool: Small but enough for a afternoon refreshing. - Friendly personal. With final words, I always recommend this hotel.
Stayed 3 nights in Jan 2024
Response from Management Team on 22 Jan 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Across the street from BTS.
Stayed 4 nights in Jan 2024
Response from Management Team on 17 Jan 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

6/10 Okay

Yvonne

Stayed 3 nights in Jan 2024
Response from Management Team on 17 Jan 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, amenities
Good location for dining and train transport. Excellent service from restaurant staff and good view from restaurant over the city. Food is of reasonable quality. Good breakfast. Front counter staff (some of the girls) need to be a little more welcoming and friendly. Felt like I was imposing on them when I asked for the room to be serviced and on check out they left me less than impressed with attitude.
Stayed 4 nights in Jan 2024
Response from Management Team on 16 Jan 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Iok Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The hotel is above the shopping mall and near the BTS On Nut station.
Stayed 1 night in Jan 2024
Response from Management Team on 10 Jan 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Muhammad Maulana, Amagasaki-shi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool, very clean, staff friendl. Really enjoyed my stays
Stayed 3 nights in Jan 2024
Response from Management Team on 10 Jan 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Sze Chun Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location with BTS line at the doorstep. staff are courteous and friendly.
Stayed 3 nights in Dec 2023
Response from Management Team on 10 Jan 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

Ans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management Team on 8 Jan 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Vincci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a step to the BTS station, and a big supermarket with food court just opposite. Lots of dining and massages choices around. The hotel is very clean and modern in good maintenance, the buffet breakfast is delicious.
Response from Management team on 8 Feb 2024
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Sangeetha, Rancho Cucamonga

Stayed 1 night in Dec 2023
Response from Management Team on 26 Dec 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

Michael, Meadow Springs

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was nice. Pool area excellent. Consider it pricey for Bangkok outer area.
Stayed 4 nights in Dec 2023
Response from Management Team on 26 Dec 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

LIMEI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean, wonderful services
Stayed 6 nights in Dec 2023
Response from Management Team on 22 Dec 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Management Team on 28 Nov 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Vincci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, just a step to the BTS station and a shopping mall. A very big supermarkets just on the opposite side. Very good massage shops nearby.
Stayed 3 nights in Nov 2023
Response from Management Team on 17 Nov 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

Judith

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from Management Team on 13 Nov 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean, spacious and luxurious. Breakfast options were vast and delicious. Spacious, powerful shower. Services within the hotel were expensive, food (although nice!), laundry etc. much cheaper to do these things outside of the hotel but that is standard. Hotel is right by a BTS station which is convenient. It is quite far from the Khaosan Road area, temples etc so please bear that in mind, you need to get 2 BTS trains and a river boat. Good location for exploring the Sukhumvit area though or if you don't mind the travel. Tip: the button for the blind to cover the toilet screen is in the bathroom, next to the sink! Also, you have to pay for the milk tablets, they aren't free!
Stayed 3 nights in Nov 2023
Response from Management Team on 9 Nov 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

Amy

Travelled with group
I will recommend to friends
Stayed 1 night in Sep 2023
Response from Management Team on 27 Oct 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

8/10 Good

Chiu chun

Stayed 2 nights in Oct 2023
Response from Management Team on 31 Oct 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Kok Han, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management Team on 31 Oct 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

6/10 Okay

Hoi Sang Peter

Location is good, just next to BTS station. The hotel didn’t have any upgrade, the bath towel seems need to change to new ones & the cleaning of the room need improvement. I left the room around 12:00 noon time & was back about 2:45pm, the room was not clean at all. Also the reception called almost everyday & asked if I need the room to be cleaned. But I left the room everyday with the cleaning light switched on. I think this hotel does not deserve to have a 5 stars rating. It can be rated max. a 4 stars hotel.
Stayed 6 nights in Sep 2023
Response from Banchert on 27 Sept 2023
Dear Guest, Thank you for taking the time to share your feedback. Please accept my sincere apologies for any disappointment on this visit. Please rest assured that your feedback has been reviewed and we will certainly work with the team to improve where possible for your future visit as well as for all our other guests. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Banchert Engsupwong Executive Assistant Manager

10/10 Excellent

Queenie, Stafford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was huge and very comfy. The view was nice and the toiletries were nicer compared to most places I stayed. Breakfast was excellent; yummy with many options and well staffed. Slightly disappointed that there were was no mini bar refreshments at all.
Stayed 2 nights in Sep 2023
Response from Management Team on 27 Oct 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.We will certainly continue to work with the team to improve our services and facilities where possible to ensure your future visit will be most enjoyable.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

6/10 Okay

Shui

Travelled with family
Liked: Staff & service
The bathroom door was not waterproof, when after bathing water was leaking from the gaping glass door. The rest room floor was wet. The breakfast was terrible. The foods quality was poor. I can’t believe a 5 star hotel’s breakfast was like that. I’m very disappointed.
Stayed 8 nights in Aug 2023
Response from Banchert on 6 Sept 2023
Dear Guest,Thank you very much for staying with us and for sharing your feedback.We sincerely apologize for any disappointment. We will certainly work with the team to continue to improve our services and facilities to make your future visit more enjoyable.We sincerely hope to have the opportunity to welcoming you back.Best regards,Banchert EngsupwongExecutive Assistant Manager

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and accommodating..my room was beautiful.. I adored this hotel and the service
Stayed 5 nights in Aug 2023
Response from Management Team on 27 Oct 2023
Dear Guest, Thank you for staying with us and for taking the time to share your valuable feedback. We are happy to hear that your stay was pleasant and that we met your expectations.Thank you again for choosing to stay with us. We all at Avani Sukhumvit Bangkok look forward to welcoming you back. Kind regards,Management Team

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return soon
Great hotel!!!! Staff excellent! I never like my room serviced why I stay at a hotel but here they have the best staff!! Not a far drive off highway and directly at the OnNut BTS station. Connector to the train
Stayed 3 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Lik Fan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was fantastic. Staff were very nice and helpful. The hotel service was splendid. Shaving kits and stuffs were provided on request. It was very close to the BTS station and there was a shopping centre nearby. I will give a 9/10 for this hotel.
Stayed 9 nights in Jul 2023

8/10 Good

Aishah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

8/10 Good

Chui Fun

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, easy to find shopping/ dining and transportation
Stayed 4 nights in Jul 2023

10/10 Excellent

hyeonwoong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staffs are really kind!!
Stayed 4 nights in Jun 2023

8/10 Good

hyeonwoong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are kind and the room was very clean.
Stayed 8 nights in May 2023

8/10 Good

Wan Yu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
住咗四晚，由於酒店支持環保，所以淨提供一對紙拖鞋。如有需要可以問reception 拎。工作人員友善。
Stayed 4 nights in May 2023

6/10 Okay

Richard, Gwangju

Travelled with group
Liked: Cleanliness
Unreasonable policy or their management
Stayed 4 nights in May 2023

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were very friendly I asked to change my room and they changed it immediately. Nice area, there is an exit from the Hotel to a small shopping mall which has Starbucks and McDonalds. good choice if you have children with you.
Stayed 2 nights in May 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend! Staff were lovely, rooms were spacious and clean, and transport links are less than 2 minutes away.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Reasonable overnight stay in Bangkok.
Stayed 1 night in Apr 2023

4/10 Poor

Jonatan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Location is a bit far. My own fault for not checking properly. Had to argue with staff and contact Expedia support twice to claim gold/VIP privilege.
Stayed 3 nights in Apr 2023
Response from Banchert on 29 Apr 2023
Dear Guest,Thank you for taking the time to share your valuable feedback.Please accept my sincere apologies that your overall experience did not living up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Banchert EngsupwongExecutive Assistant Manager

10/10 Excellent

Masaki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite & kind hotel staff! Would love to come back!
Stayed 2 nights in Apr 2023