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Reviews of Bangkok Patio

3.5 out of 5
Bangkok Patio
14 Phaholyothin Soi 3, Phaholyothin Road, Samsen Nai, Phayathai, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 264 out of 488 reviews" "
Rating 8 - Good. 192 out of 488 reviews" "
Rating 6 - Okay. 29 out of 488 reviews" "
Rating 4 - Poor. 3 out of 488 reviews" "
Rating 2 - Terrible. 0 out of 488 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen, Michigan, USA

Travelled with family
Liked: Cleanliness, amenities
The property was nice and clean. The staff were very friendly and helpful. The only thing is the beds were very hard. I had a sore back every morning and didn't get much sleep.
Stayed 4 nights in Mar 2020
Response from Bangkok Patio Team on 20 Mar 2020
Dear guest, Thank you so much for staying with us and We will work hard to fix the issue you experienced. Thank you for letting us know , Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The ticketing area is huge with many places to go. English signage is absent or unclear
Stayed 3 nights in Feb 2020
Response from Bangkok Patio Team on 3 Mar 2020
Dear guest, Thank you so much for staying with us. We appreciate your feedback! Best regards,

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This became our home in Bangkok for several months, and we really enjoyed our stay there. Very competitive price for what you get compared to other serviced apartments. Very nice, bright and spacious apartment with huge bedroom and living room with a small dining table. A small kitchen sufficient for simple cooking. Small but nice pool, and also a very nice gym, hardly ever busy. Staff is so nice and helpful. Would be nice with more restaurants in the immidiate area but Ari is nearby (we always walked, it is one BTS station away) with many, many cafes and restaurants. We hope to come back!
Stayed 6 nights in Jul 2019
Response from Bangkok Patio Team on 18 Jan 2020
Dear guest, Thank you so much for staying with us. We appreciate your feedback! Best regards,

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Regular guest facing bad experience
I have been a regular guest since 2010 and visited Patio every year in Dec without fail. Unfortunately, this would be the last visit. Disappointed by the front office staff who wanted to charge additional pax for my 2 small kids without even greeted upon checking in. Informed her that I hv been a regular guest and she mentioned that I have booked a smaller room. Secondly, spoke to the same staff to ask for bottled water to replenish and was told to come down to purchase. Stayed for 2 nights but was only given 2 bottle for the entire stay. Thirdly, housekeeping maid opened the door using her key after knocking several times without waiting while my family and I were inside the room. I find this is totally unacceptable. She could have waited a little while or give a call to the room. Lastly, about cleanliness. There were many pigeons dropping at the pool area when I went to the pool side from 530 to 6pm in the evening. Looked up at the rooftop and saw many pigeons were at the rooftop. Worst when I saw the droppings went into the baby pool and dropped at the perimeter of the poolside. This is harmful for the hotel guest and may contaminate the water. Hotel manager gave a call to apologise on behalf of the rude staff and I am thankful for the apology. I think the hotel should value their regular guest and not to allow the above mentioned occurences to happen again.
Stayed 2 nights in Dec 2019
Response from Bangkok Patio Team on 23 Dec 2019
Dear guest, We are sorry you were unhappy. We will work hard to fix the issue you experienced. Thank you for letting us know. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family, good location and nice staff.
This was a great start to our holiday, very nice service and perfect size apartment for our family of 4! Has everything you would need and is located in a good place with the skytrain literally just round the corner 5mins walk or take free tuk tuk from the hotel. Would recommend and will stay again sometime. Thank you and A+ from us!
Stayed 2 nights in Dec 2019
Response from Bangkok Patio Team on 10 Dec 2019
Thank you so much for staying with us. We appreciate your feedback!

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Good location, old hotel, no breakfast hotel
The hotel has pretty old furnitures and a bit too many mirrors in the room. However location is convenient to Bts station.
Stayed 2 nights in Nov 2019
Response from Bangkok Patuio Team on 7 Dec 2019
Dear guest, We are sorry you were unhappy. We will work hard to fix the issue you experienced. Thank you for letting us know. Best regards,

10/10 Excellent

Evan&Sandie, Hua Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Patio is located off the main road, and provides a level of peace and quiet that is welcomed in Bangkok. Its not a huge hotel and the front of house staff (who spoke English really well) went above and beyond to offer advice and other assistance. We stayed in a twin room on level 7. This was ideal for us and mother. The room provided cooking facilities if needed, but the in house menu and room service was inexpensive and exceptional! (staff went to local 7-11 and brought item with meal) We will surely stay again when we next travel up to Bangkok. The Thai massages provided through the hotel at a local spa we're 'the best', and another reason we will be staying here again.
Stayed 1 night in Sep 2019
Response from Bangkok Patio Team on 12 Sept 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Mac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free tuk tuk rides are super short, they won’t take you just anywhere. The elephant statues in the pool don’t work, they turn off your ac every time they come to your room. Really clean super helpful close to food, Thai massages. Definitely worth the price. The pool is relaxing and really clean salt water. I miss it already.
Stayed 5 nights in Sep 2019
Response from Bangkok Patio Team on 8 Sept 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Bangkok Patio Team on 5 Aug 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel with a convenient location
I absolutely loved this hotel! The apartment was spacious (especially the bedroom) and comfortable, and the view from my particular room was great. The staff was so courteous and helpful, except maybe one of the maintenance staff on the third floor who was basically expressionless every time I saw her. The check-in process was fast and smooth and I adore the girl who checked me in. I saw her every day during my stay and every time she saw me, she would ask if there was anything she could help me with (with my room, with the area, with recommendations for sightseeing). The pool, sauna, and exercise room were terrific as well. Another highlight of this place is its proximity to the BTS Sanam Pao station. It's literally a 5-minute walk. The hotel offers free tuk-tuk service to the BTS station if you cannot or do not want to walk. The free tuk-tuk will also take you to the a local supermarket around the corner in case you need to buy anything. One thing to note is that they told me housekeeping would only come every other day, which was fine for me. However, they came and cleaned my room every day. This is neither a compliment nor a complaint; it's just something to note. I could go on and on about how great this olace is. I would recommend this place to everyone from solo travelers to families traveling with kids. I am definitely staying here again next time I go to Bangkok.
Stayed 5 nights in Jul 2019
Response from Bangkok Patio Team on 21 Jul 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Latia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and plan on returning!
We enjoyed our stay at the Bangkok Patio. It was clean and comfortable. Additionally, the front desk staff are very friendly and knew very good English to accommodate our needs. Lastly, there’s a car shuttle that transport customers to and from the local market areas.
Stayed 3 nights in Jun 2019
Response from Bangkok Patio Team on 9 Jul 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position was excellent. Close to food street and railway. Free tuk tuks were a bonus.
Stayed 5 nights in Jun 2019
Response from Bangkok Patio Team on 16 Jun 2019
Thank you so much for staying with us. We appreciate your feedback!

6/10 Okay

Dennis, Hong Kong

Travelled with family
Liked: Cleanliness
The view is good, there are certain distances to other buildings. The cleanliness is okay, though there are stains on curtains. The toilet is small, it should be a design issue. The shower water sometimes hot, sometimes cold, you have to keep adjusting during your bath time. It is not annoying if you consider it is a fun! Except the night guard, all others staff politeness is so-so.
Stayed 4 nights in May 2019
Response from Bangkok Patio Team on 23 May 2019
We are sorry you were unhappy - we will work hard to fix the issue you experienced. Thank you for letting us know.

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Bangkok Patio Team on 28 Apr 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel, amazing experience
I stayed at four hotels during my recent overseas trip and Bangkok Patio was the second cheapest but my favourite by far. My very clean room came with a stove, microwave, free 2 minute noodles and free bottled water (unfortunately we didn’t get new bottles everyday). There was also a pickup and drop off service at the station (which is walkable but you probably want to be safe at night). Bangkok has a very good train system so being close to a station is advantageous for seeing the city. The room also comes with a 10% discount to their massages which was absolutely amazing- probably the best massage I had in all of Thailand. Overall, I would very much recommend Bangkok Patio to others.
Stayed 3 nights in Jan 2019
Response from Bangkok patio Team on 7 Feb 2019
Thank you very much for sharing your experience at Bangkok Patio. We are happy to hear that you had a great stay. We enjoyed having you as our guest and look forward to welcoming you back again soon!

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Bangkok Patio Team on 10 Jan 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Bangkok Patio Team on 10 Jan 2019
Thank you so much for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Bangkok Patio Team on 10 Jan 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Annie, Kuala lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and spacious service apartment. Convenient. Near to BTS and tuk tuk always ready to bring u to the nearest BTS or market. Front desk is helpful. They let us use the swimming pool area to freshen up when we arrived early. Free laundry is the big bonus too, but afternoon laundry usually fully utilized by the condo workers. Would be better if they can specify timing to use. Overall good value for money
Stayed 2 nights in Dec 2018
Response from Bangkok Patio Team on 10 Jan 2019
Thank you so much for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
2.5 star Rating
Staff are not friendly and they did not maintain the cleanliness of the rooms well. Housekeeping refused to clean the rooms during my 3 nights stay. They only allow to change towels. I have to dispose the trash daily at the rubbish chute located at the staircase. Housekeeping staff also removed my laundry from the washer and dryer as they want to use it to wash their towels which I find it very rude.
Stayed 3 nights in Dec 2018
Response from Bangkok Patio Team on 12 Jan 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patio pleasure
Nice two bedroom apartment with friendly and helpful staff
Stayed 2 nights in Dec 2018
Response from Bangkok Patio Team on 10 Jan 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Bangkok Patio
We are return guests to the Bangkok Patio. I think that speaks volumes, with the amount of choices out there. We love it's location, cleanliness, amazingly helpful staff, spacious room, great pool. They simply get so many things "right". Very efficient!
Stayed 1 night in Nov 2018
Response from Bangkok Patio Team on 10 Jan 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Bangkok Patio Team on 10 Jan 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018
Response from Bangkok Patio Team on 10 Jan 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Cheryl, Nevada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for the money. Clean and comfortable. Property very well maintained. Receptionist / manager speak English - very accommodating. Easy to get to from Saman Pao Station. Very good cafe and restaurant across the street.
Stayed 6 nights in Nov 2018
Response from Bangkok Patio Team on 10 Jan 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Mrs.Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole staff are very nice and very accommodating. The Tuktuk service is great as well as the food service delivery. They are very knowledgeable of the surroundings and made it very comfortable for us to go anywhere in Bangkok. We really enjoyed our stay at Bangkok Patio and would recommend it to friends and family. The rates are very reasonable.
Stayed 5 nights in Nov 2018
Response from Bangkok Patio Team on 7 Dec 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at Bangkok Patio. Location is great close to train station & markets.
Stayed 7 nights in Oct 2018
Response from Bangkok Patio Team on 7 Dec 2019
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The apartment was clean and its only a short walk away from the BTS.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Wai Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
Stayed 3 nights in Sep 2018

10/10 Excellent

Kamilla, Milton, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, and great views. Tremendously awesome customer service!
Stayed 8 nights in Aug 2018

8/10 Good

Joshua, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice home stay feeling with very good customer service. It is comparable to staying in hotel.
Stayed 4 nights in Aug 2018

10/10 Excellent

Hani michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing excellent
Fabulous staff +room 7 starts Amazing services can't find better
Stayed 4 nights in Jul 2018

8/10 Good

Cris, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff!
From the minute we arrived we were very impressed with the hotel staff. They were very helpful and fluent English speaking. Their Tuk Tuk service was available anytime we need it to dropped us off at the nearby mall and sky trail. Thank you to all the receptionist and tuk tuk drivers.
Stayed 3 nights in Jul 2018

10/10 Excellent

Anthony, Windsor NSW

Liked: Cleanliness, property conditions & facilities
Great place to stay,staff is excellent very helpful,we will come back
Stayed 6 nights in May 2018

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Lovely hotel. We only stayed one night but it was comfortable, clean and very spacious. We liked it so much that we have booked another night for our return journey.

10/10 Excellent

Janielle, Barbados

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay as always
It is not a 5-star property but you get what you pay for and then some. The rooms are spacious and clean. The staff is very friendly and helpful. The property is near to the metro/subway and there is a shuttle to the station. This is my second stay here and I would definitely be back again.
Stayed 8 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is awesome and the staff's are kind. They provided the transportation to most places around there.
Stayed 1 night in Mar 2018

10/10 Excellent

Jennifer Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location. Close to trains. Free shuttle was great. Local markets good.

8/10 Good

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!
The room and the facilities are great. The room is more like a little apartment, so it was excellent. With a living room, separate bedrooms, and a kitchen, we had everything we could possibly need. We also really enjoyed the pool. The only negative is that since it really is an apartment, not a hotel, there is not a restaurant. They do offer a free tuktuk ride that will take you over to the station to get on the skytrain. It is a low cost way to get pretty much anywhere. Also, they give you a handy little business card size paper that has their phone number and address in Thai. You can just show it to any driver or if you want something delivered. There is not really a front desk, but the little station that they have set up was always manned by someone and they were very helpful!

4/10 Poor

Verified traveller

Disliked: Staff & service
3 nights.
I am a regular guest with Bkk Patio. However this recent stay was very disappointing. There were no towels, toiletries and water in the room. Housekeeping didnt do a good job of cleaning the room. Had a smooth check in.
Stayed 3 nights in Mar 2018

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience Bangkok The Fun Way.😙
It was a pleasant stay. Hotel precint was well kept and courteous staffs. Only setback was that we have to walked through narrow lane on first day of checking. However, the hotel do provide "tuk tuk" service from Hotel to nearest BTS station subsequently.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great two bedroom apartment for family stay
Excellent two bedroom apartment (for family with teenagers). Great for access to rail and easy access to attractions. However not many food places around, for example for breakfast. Would have helped to have an included breakfast option.
Stayed 3 nights in Jan 2018

8/10 Good

PSTAYLOR, Californis

Liked: Staff & service, room comfort
Disliked: Cleanliness
Visiting family.
Friendly & helpful staffs. I enjoyed my stay here.
Stayed 4 nights in Jan 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in BKK
Bangkok Patio is always a nice little oasis in Bangkok. Very comfortable and with a convenient location.
Stayed 2 nights in Jan 2018

10/10 Excellent

Eileen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment hotel with fair price，staffs are friendly
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Lovely apartment
My 5th time staying here in Bkk Patio. Lovely apartment. love the laundry facility. spacious apartment. will definitely come back again.
Stayed 1 night in Dec 2017

10/10 Excellent

martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet-oasis studio apartment
Nice spacious studio apartment with balcony overlooking nice open area. Quiet oasis in busy area, with easy access to BTS system for getting about.Lovely pool. Staff very friendly and always on hand to help. Handy self-service laundry.
Stayed 3 nights in Dec 2017

10/10 Excellent

Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in hotel patio (29 nov- 5 dec 2017)
1) Location is slightly out of the bangkok hotspot, Chit lom and siam areas. Nonetheless, easily resolved by using bts which hotel is near to bts senam pao. By legs, needs about 7-10mins walk but fortunately hotel provide free tu-tu between hotel and bts senam pao. 2) service is relatively good. Counter staff is always willing to assist. They are polite and responsive. 3) condition of apartment is quite good. Everything is in order except for minor wster dripping issue on toilet floor for our entire stay which is still bearable to us.
Stayed 6 nights in Nov 2017