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Chatrium Hotel Riverside Bangkok

Photo gallery for Chatrium Hotel Riverside Bangkok

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Chatrium Hotel Riverside Bangkok

VIP Access
UNESCO Sustainable Travel Pledge

Chatrium Hotel Riverside Bangkok

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
28 Charoenkrung Soi 70, Bangkholame, Bangkok, Bangkok, 10120

Explore the area

  • AirportBangkok (BKK-Suvarnabhumi Intl.)40 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Bangkok

Located on a river, Chatrium Hotel Riverside Bangkok is in Bangkok Riverside, a neighbourhood in Bangkok with great shopping. Chinatown and Jim Thompson House are cultural highlights, and travellers looking to shop may want to visit Asiatique The Riverfront and Central Rama 3 Mall. Spend some time exploring the area's activities, including golfing and golf lessons. Guests appreciate the hotel's location for the sightseeing.

Getting around

  • Wongwian Yai Station - 6 min drive
  • Saphan Taksin BTS Station - 19 min walk
  • Suvarnabhumi International Airport (BKK) - 40 min drive

About this property

Chatrium Hotel Riverside Bangkok

Family-friendly Bangkok hotel in Bangkok Riverside, near Asiatique The Riverfront
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Chatrium Hotel Riverside Bangkok offers 396 air-conditioned accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Bangkok hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, sports massages and Thai massages. Public bath/onsen services include an indoor public bath and an indoor mineral hot spring (onsen). These services feature shared men's and women's areas. The ryokan bathing area is open 24 hours a day.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free with a 15-device limit

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 650 for adults and THB 325 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • River Barge Restaurant
  • Silver Waves Restaurant
  • Lobby Lounge
  • Pool Bar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Private picnics
  • Sauna
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (2906 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 24-hour public bath access
  • Couples treatment room(s)
  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Outdoor treatment areas
  • Shared men/women areas in public bath
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Genkan (entrance)
  • Renovated entire property – December 2018
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Fusuma (room partition)
  • Geta (wooden sandals)
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Tatami (woven mat floors)
  • Tokonoma (alcove)
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1600.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 2000 per stay (for guests aged under 18 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
  • Airport shuttle fee: THB 2900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Free WiFi in public areas has a 15-device limit
Parking height restrictions apply

Property is also known as

Chatrium Hotel Riverside Bangkok
Chatrium Hotel
Chatrium Riverside Bangkok
Chatrium
Bangkok Chatrium Hotel
Chatrium Hotel Bangkok
Chatrium Riverside Bangkok
Chatrium Hotel Riverside Bangkok Hotel
Chatrium Hotel Riverside Bangkok Bangkok
Chatrium Hotel Riverside Bangkok SHA Plus
Chatrium Hotel Riverside Bangkok Hotel Bangkok
Chatrium Hotel Riverside Bangkok SHA Extra Plus

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 722 out of 986 reviews
5 - Excellent 73%
Rating 4 - Good. 212 out of 986 reviews
4 - Good 22%
Rating 3 - Okay. 30 out of 986 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 986 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 986 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely view and staff.
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
River Views were sensational . Buffet breakfast exceptional. Great shuttle boat option to train station and lots of nice areas to sit with lovely surroundings . Quiet away from main road. Handy 7/11 next door.
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a 2 bedroom river view suite on 33rd floor with spectacular views. The apartment was very spacious would definitely book again. Also club lounge facilities
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing seamless service especially with airport transfers and Test and Go Covid package.
Stayed 2 nights in Apr 2022

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property and great buffet breakfast. The staff were very not the friendliest and not accommodating. I arrived 3 hours after my check in time, and was told I’d have to wait 2-3 hours for my room still. I asked if they could hold my bags so i could leave and charge my devices, but nobody returned. On the second day, my room key did not work str going to the gym, and I was told it was because I missed my checkout. However I still had a valid reservation but the hotel messed this up.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay again
Again a great two night stay. As ever the staff, particularly Lalita, made us very welcome. The only slight criticism is there are sometimes insufficient staff. On arrival we needed wine glasses and soup bowls. The poor room service staff was run ragged and had to come to the room twice to deliver glasses then bowls. This took about 40 minutes. I definitely do not blame staff as he was clearly running to service requests. I was disappointed not to receive Chatrium loyalty points as bookings through Hotels.com do not qualify despite the high price. These are minor points for a consistently high standard hotel and staff.
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Main problem
Very bad experience slow when the provide service. I addition when we order from out side any grocery they ask to coustmer to come down to pick up the order.
Stayed 6 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Simply amazing
We stayed for a couple of nights and have only positive things to say. The location next to the river is beautiful and spacious, while using the river for transportation is very pleasant. Connectivity is good and overall did not feel like it was out of the way. The room was extremely spacious and comfortable, breakfast was lavish, And best of all, service was above and beyond.
Stayed 2 nights in Dec 2021

1/5 Terrible

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is not acceptable..... The room carpet is WET because the pipeline in the bath room has some problems.... The trash in the room have 💩 from previous guest.... During Covid-19 period I don't know how the hotel get the SHA It's so dirty and unclean.... the used cups are in the room and kitchen, also the coffee maker has not be cleaned!! Overall, we arrived at the hotel around 4 pm.and wait for the room until 7 pm. and as I mention .... the room is not totally ready.... I think staff knew the problem but during the new year's eve, there is no other rooms available so they have to assign this room for us.... because once we enter to the room, the front immediately said we give you 1500 Baht for complimentary. We went to the front again on 8pm. for asking them to clean our room again, and they finish on 10 pm.
Stayed 1 night in Dec 2021