Outdoor pool

Reviews of The Coach Hotel Sukhumvit / Asok BTS Bangkok by Compass Hospitality

3.5 out of 5
The Coach Hotel Sukhumvit / Asok BTS Bangkok by Compass Hospitality
Soi Sukhumvit 14, Klongtoey, 14 10, Bangkok, Bangkok Province

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 59 reviews" "
Rating 8 - Good. 22 out of 59 reviews" "
Rating 6 - Okay. 12 out of 59 reviews" "
Rating 4 - Poor. 9 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brian Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Many times I have stayed at this property, facilities and management always consistent.
Stayed 6 nights in Apr 2024

8/10 Good

Yau Tak

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

6/10 Okay

Colin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Corridor on the 8th floor smelled very bad. Not sure if it was the central aircon or unwashed carpets
Stayed 3 nights in Nov 2023
Response from Management Team. on 21 Nov 2023
Dear Colin,Thank you so much for taking the time to share your feedback! and thank you for your stay with us.We're truly sorry to learn about the issues you encountered during your stay. Please accept our sincere apologies for the unpleasant smell and any inconvenience caused.Rest assured that we take your feedback seriously, and we will investigate and address issues to ensure a more enjoyable experience for our guests in the future.We hope you'll consider giving us another chance in the future to provide you with the experience you deserve.Best regards,

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great stay!!
Stayed 5 nights in Oct 2023
Response from Management Team. on 21 Nov 2023
Dear Ciara,Thank you for sharing your thoughts on your visit to The Coach Boutique Hotel Sukhumvit 14. We look forward to the opportunity to welcome you back in the future and provide you with an even more delightful stay.Warm regards,

8/10 Good

Don

Stayed 2 nights in Sep 2023
Response from Doonyathat T. Group Operations Manager on 9 Oct 2023
Dear Don,Thank you for rating us at The Coach Hotel Bangkok. We do look forward to welcoming you back and please stay safe.Warm regards,

8/10 Good

Ka yee

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good, bts station, restaurant and message shop are nearby, walk to Terminal 21 only 5 mins, but no convenient stores and coffee shop
Stayed 4 nights in Jul 2023
Response from Doonyathat T. Group Operations Manager on 9 Oct 2023
Dear Ka Yee,Thank you for highlighting our central location a doorstep away from MRT/ BTS Ask and various attractions.Stay safe and looking forward to welcome you back very soon.Warm regards,

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were very kind and helpful whenever I needed anything. This is a small very quaint hotel. There is no restaurant but you can eat on the property. The breakfast was delivered every day by room service and it was excellent. Overall a very good experience. Oh also the rooftop pool was very nice. 🏊‍♂️
Stayed 3 nights in Jul 2023
Response from Doonyathat T. Group Operations Manager on 9 Oct 2023
Dear Diane,The team and I are so pleased that you loved your stay in Bangkok and at the hotel - thank you for the wonderful feedback and we look forward to welcoming you back on your next Thailand trip. Warm regards,

4/10 Poor

WING SZE GRACE

Travelled with group
Disliked: Amenities, property conditions & facilities
the water drainage of the bathroom was poor as the door of the shower room didnt seal up. the swimming pool was closed. breakfast was delivery food in box
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear WING SZE GRACE,The team and I are sorry you had a sub-standard experience in your room, and we will investigate this with the responsible department - We are focused on delivering to our high standards, and we are sincerely sorry we have failed you on this occasion.Warm regards,

8/10 Good

Azra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and well furnished. The bathroom was a little too small and squeezy for two ladies trying to get ourselves ready to head out. Overall, value for money and very convenient location!
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Azra,We apologize for the inconvenience during your recent stay .Warm regards,

4/10 Poor

Kok Leong Bernard

Travelled with family
Disliked: Cleanliness, amenities
Stay for 6 nights. Bathroom amenities refill twice only. Had to chase for toilet roll, tissue paper and hand soap which was empty. Bedsheet unsure if they change as there are markings of 2 black dots which has been there since check in. Housekeeping probably pull the bedsheet straight. Toilet bowl dirty. Room not vacume, shower room water can't flow smoothly as hair and dirt choke the drainage. Staff helpfulness not there. Ask for simple rubber band, only manage to find 1 small band...OMG, ask for string to wrap box... answer was as usual negative. Ask for direction for airport taxis due to road block for ministerial meeting from 18 - 19 Nov, can't find alternative answers and no follow up. Rain and the hotel entrance flooded with water ponding. If this is a new hotel of less than 1 Yr old, things shouldn't happen like that. Book at your own risk. The only good thing is its location to bts is abt 6 mins walk. Recommend that all booking platforms to remove this hotel.
Stayed 6 nights in Nov 2022
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Kok Leong Bernard,we are disappointed that you did not like your stay with us and are reviewing your comments. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and chill couple holiday
Was surprised with the room interior and the hotel exterior. It was clean and nicely decorated. It was during the Halloween festival when we visited. Hence, managed to see the decoration as well. Swimming pool and gym was clean and well maintained also. Staffs were friendly and easy to converse in English as well. Hotel is located at just a less than 5mins walk away from Asok BTS. Convenient as it can leads to MRT Station as well. Pleasant neighbourhood. Will revisit the same hotel again. Recommended!
Stayed 4 nights in Nov 2022
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Valued,Thank you for the wonderful note from your recent stay the team & I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit.Warm regards,

8/10 Good

FX

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spotted a flea on bed
Stayed 2 nights in Oct 2022
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear FX,The team and I are sorry you had a sub-standard experience in your room, and we will investigate this with the responsible department - We are focused on delivering to our high standards, and we are sincerely sorry we have failed you on this occasion.Warm regards,

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Love the location, which is just 5 min walk from Asok BTS yet it is quaint. Staff are friendly and there is a great bar in the basement with live band.
Stayed 3 nights in Aug 2022
Response from Doonyathat T. Group Operations Manager on 9 Oct 2023
Dear Arthur,Thank you for the wonderful note from your recent stay the team & I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit.Warm regards,

10/10 Excellent

Celine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022
Response from Doonyathat T. Group Operations Manager on 9 Oct 2023
Dear Celine,Thank you for the wonderful note from your recent stay the team & I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit.Warm regards,

10/10 Excellent

James Robert

Stayed 1 night in Jun 2022
Response from Doonyathat T. Group Operations Manager on 10 Oct 2023
Dear James Robert,Thank you for rating us 5 stars at The Coach Boutique Hotel. We do look forward to welcoming you back and please stay safe.Warm regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from Doonyathat T. Group Operations Manager on 10 Oct 2023
Dear David,Thank you for rating us 5 stars at The Coach Boutique Hotel. We do look forward to welcoming you back and please stay safe.Warm regards,

8/10 Good

hoi wa

Stayed 5 nights in Mar 2024
Response from Management Team. on 26 Apr 2024
Dear Hoi Wa,Thank you for your review and for choosing us for your stay! We're delighted to see that you had a positive experience overall. Your feedback is invaluable, and we appreciate your rating. We're always striving to improve, and we hope to welcome you back for an even better experience in the future!Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel

4/10 Poor

Stein Erik

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Management Team. on 6 Mar 2024
Dear Stein Erik,Thank you for your feedback. We truly appreciate you taking the time to share your thoughts with us. We're committed to continuously improving and your input helps us in that journey. If there's anything specific you feel we can do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel gm@chaperonehotels.com

10/10 Excellent

chen

Liked: Cleanliness, staff & service, property conditions & facilities
交通方便 早餐很美味
Stayed 3 nights in Feb 2024
Response from Management Team. on 28 Feb 2024
Dear Chen,Thank you for highlighting what makes your stay so enjoyable! We're thrilled to hear that our convenient transportation options and delicious breakfast offerings have made your experience memorable. It's our pleasure to ensure your comfort and satisfaction throughout your stay. Looking forward to continuing to exceed your expectations!Warm regards,Management Team.

10/10 Excellent

Masaru

Liked: Amenities
Good hotel to stay to go around anywhere
Stayed 2 nights in Feb 2024
Response from Management Team. on 28 Feb 2024
Dear Masaru,We're delighted to hear that you've found our hotel to be a convenient base for exploring! Providing a comfortable and accessible stay for our guests is always our top priority. Whether you're off to explore the city's sights or embark on new adventures, we're here to ensure your stay is both enjoyable and hassle-free. Thank you for choosing us as your home away from home, and we look forward to welcoming you back soon!Warm regards,Management Team.

4/10 Poor

Man Chung

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Management Team. on 16 Feb 2024
Dear Man,Thank you for taking the time to provide feedback. We appreciate your honesty and value your input as it helps us to improve. We apologize that your experience fell short of expectations. Please know that we take your comments seriously and will work diligently to address any areas of concern. If there's anything specific you'd like to share or discuss further, please don't hesitate to reach out. We hope to have the opportunity to better serve you in the future.Warm regards,Management Team.

6/10 Okay

Ivy

Travelled with partner
Liked: Staff & service
Disliked: Amenities
除了交通方便,房間很細得190呎左右但報稱248,泳池好幾天都無開放,水很混濁,無窗,透光位是一條走火樓梯,需長期用紗窗布遮擋很奇怪的設計,硬件不行,但員工很好,有禮貌
Stayed 6 nights in Feb 2024
Response from Management Team. on 14 Feb 2024
Dear Ivy,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments regarding the room size discrepancy and the condition of the swimming pool are duly noted, and we will address these issues promptly to ensure a more accurate representation of our facilities. We appreciate your understanding and patience in this matter. However, we're glad to hear that our staff made a positive impression with their nice and polite demeanor. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,Management Team.

6/10 Okay

NAMI

Stayed 4 nights in Jan 2024
Response from Management Team. on 21 Mar 2024
Dear Nami,Thank you for taking the time to provide your feedback. We always aim to provide the best experience possible, and your input helps us improve. If there are any specific areas you feel we could enhance to make your next visit more enjoyable, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to exceed your expectations in the future.Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel gm@chaperonehotels.com

10/10 Excellent

JAEYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 2 nights in Jan 2024
Response from Management Team. on 6 Feb 2024
Dear Jaeyoung,Thank you for your kind words! We're delighted to hear that you're enjoying your stay with us. If there's anything more we can do to make your experience even better, please don't hesitate to let us know. We hope you continue to have a wonderful time at our hotel!Warm regards,Management Team.

8/10 Good

MAN YUK

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Nov 2023
Response from Management Team. on 21 Nov 2023
Dead MAN YUK,Thank you for the review and your precious feedback. It would be our pleasure to welcome you back and look after you on your next stay.

10/10 Excellent

CHINHAO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice but just a little tiny
nice but just a little tiny
Stayed 3 nights in Oct 2023
Response from Doonyathat T. Group Operations Manager on 26 Oct 2023
Dear Chinhao,The team and I are so pleased that you loved your stay in Bangkok and at the hotel - thank you for the wonderful feedback and we look forward to welcoming you back on your next Thailand trip. Warm regards,

4/10 Poor

YUI KWAN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
First Experience in Coach Hotel Bangkok
The Coach Hotel is very near BTS asok which is the best thing. The room is very small compare others around Asok. Cold water pressure for shower is extremely low it make the water very hot and hard to control the water temperature. Swimming pool is small but the wost thing is water quality of the pool is herriable. It is not clear and looks cloudy water that I will not swim in the pool. The breakfast is serve in roomservice type but the taste not good but looks fine.
Stayed 2 nights in Sep 2023
Response from Doonyathat T. Group Operations Manager on 9 Oct 2023
Dear Yui Kwan,We are sorry that you had a poor experience whilst staying at our hotel - The feedback really matters to us and we will review your comments with the team to ensure we continuously improve.Warm regards,

6/10 Okay

Ulf Carsten

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2023
Response from Doonyathat T. Group Operations Manager on 10 Oct 2023
Dear Ulf Carsten,Thank you for taking the time to rate us at The Coach Boutique Hotel Sukhumvit 14 Bangkok. We do look forward to welcoming you back and please stay safe.Warm regards,

8/10 Good

Wong

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
酒店距離BTS站3分鐘路程好方便,check-in接待員有禮,酒店天台游泳池及gym房,唯獨酒店沖涼水壓比較低及冷熱水不平均,整體接受
Stayed 4 nights in Aug 2023
Response from Doonyathat T. Group Operations Manager on 10 Oct 2023
Dear Wong,The team and I are so pleased that you loved your stay in Bangkok and at the hotel - thank you for the wonderful feedback and we look forward to welcoming you back on your next Thailand trip. Warm regards,

8/10 Good

Hoi Dong

Stayed 2 nights in Aug 2023
Response from Doonyathat T. Group Operations Manager on 9 Oct 2023
Dear Hoi Dong,We are delighted that you enjoyed your stay. We feel encouraged and look forward to welcoming you back soon.Warm regards,

8/10 Good

WAI YEE

Stayed 1 night in Jul 2023
Response from Doonyathat T. (Cluster Front Office Manager) on 9 Oct 2023
Dear WAI YEE,The team and I are so pleased that you loved your stay in Bangkok and at the hotel - thank you for the wonderful feedback and we look forward to welcoming you back on your next Thailand trip. Warm regards,

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てが良かった。
Stayed 1 night in Jul 2023
Response from Doonyathat T. Group Operations Manager on 9 Oct 2023
Dear Jun,Thank you for the wonderful note from your recent stay the team & I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit.Warm regards,

8/10 Good

HOI WA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in May 2023
Response from Doonyathat T. Group Operations Manager on 9 Oct 2023
Dear Hoi Wa,The team and I are so pleased that you loved your stay in Bangkok and at the hotel - thank you for the wonderful feedback and we look forward to welcoming you back on your next Thailand trip. Warm regards,

8/10 Good

Suki

Travelled with family
-空間細 開唔到兩個大gip -浴室水壓唔穩定 一係凍水 一係就好熱既熱水 -一上房但發現無比到牙刷etc 要打兩次電話先比到我地 -地點非常近terminal 21 但呢段好黑 夜晚兩個女仔行都幾危險 -走廊非常陰暗 -泳池非常細
Stayed 2 nights in May 2023
Response from Doonyathat T. Group Operations Manager on 10 Oct 2023
Dear Suki,We apologize for the inconvenience during your recent stay and are reviewing your feedback with the rooms department. We do hope to be of service to you in the future. Warm regards,

6/10 Okay

ching yee

Liked: Cleanliness, staff & service
不會再入住的酒店
酒店房間內環境好暗,清潔一般,床褥好淋,瞓醒後周身骨痛,早餐好差,麵包差,唯一最好係服務員,不會再入住。
Stayed 5 nights in Apr 2023
Response from Doonyathat T. Group Operations Manager on 9 Oct 2023
Dear Ching Yee,We apologize for the inconvenience during your recent stay and are reviewing your feedback with the management team. We do hope to be of service to you in the future. Warm regards,

4/10 Poor

Kam Ho

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
There’s prostitute staying in the reception from evening to midnight ~ That’s embarrassing
Stayed 5 nights in Apr 2023
Response from Doonyathat T. Group Operations Manager on 10 Oct 2023
Dear Kam Ho,Thank you for taking the time to share your feedback with us. We sincerely apologize for the discomfort you experienced during your stay. Your comfort and safety are our top priorities, and we deeply regret that we fell short in this instance. We take this matter very seriously. Immediate steps will be taken to address and rectify the situation to prevent any future recurrence. Once again, we apologize for the inconvenience and thank you for your understanding.Warm regards,

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2023
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us.Warm regards,

4/10 Poor

Chi Yan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2023
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Chi Yan,Thank you for taking the time to share your feedback with us.Warm regards,

6/10 Okay

Sekki

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Sekki,Thank you for taking the time to share your feedback with us. Warm regards,

6/10 Okay

Tsz Wai

Stayed 2 nights in Feb 2023
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Tsz Wai,Thank you for taking the time to share your feedback with us. Warm regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
家庭遊試試新酒店近bts
地方近Asoke 站,步行幾分鐘到,酒店內沒有衣櫃,但有地方可以掛衫,酒店內沒有餐飲地方提供早餐,入住時,在櫃枱填好及選擇好你喜歡早餐,及用餐暗間會送上房間給你,大約一點會收回用餐,如需然浴帽,拖鞋可電職員,酒店樓下basement 係一間酒廊
Stayed 3 nights in Jan 2023
Response from Doonyathat T. Group Operations Manager on 10 Oct 2023
Dear Valued,We apologize for the inconvenience during your recent stay and are reviewing your feedback with the rooms department. We do hope to be of service to you in the future. Warm regards,

10/10 Excellent

PUI MAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to BTS Staff are nice and helpful Room is a bit small but tidy.
Stayed 4 nights in Jan 2023
Response from Doonyathat T. Group Operations Manager on 10 Oct 2023
Dear Pui Man,Thank you for the wonderful note from your recent stay the team & I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit.Warm regards,

6/10 Okay

Yu Man

Stayed 3 nights in Jan 2023
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Yu Man,Thank you for taking the time to rate us at The Coach Hotel Bangkok. Feel free to send me your feedback to us directly.Warm regards,

4/10 Poor

wan yi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
令人失望
我訂雙人房,第一天入住就少一雙拖鞋,一份牙刷用品,告知櫃檯後,櫃檯說拖鞋用完了,一直到第三天才補給我。 我入住前就加訂早餐,早餐是用外賣盒包裝非常難吃。
Stayed 3 nights in Dec 2022
Response from Worachot S. on 24 Jan 2023
Dear 令人失望,Thank you very much for your continued support of The Coach Boutique Hotel Bangkok Sukhumvit 14 and for taking the time to share your stay experience.As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen very short of our goal during your recent stay. Please accept my sincere apologies for the shortcomings you experienced during your stay with us regarding the closure swimming pool information and the quality of breakfast during your stay. For the breakfast, we are improving the quality and service which the new concept of the In-room dining “Breakfast On The Train” will be start very soon in this month. Regarding the slippers, we do apologize for your inconvenience caused you and we will prepare it more properly for your next visit.Please rest assured that your feedback has been shared with our team to ensure that an appropriate action has been taken to avoid such incidents in the future.Again, thank you very much for your valued feedback as your opinions are very valuable in helping us maintain a high level of service to guests.We hope for the chance to be able to welcome you and your back in the future.Sincerely yours,Worachot S.Group Operation Manager at The Coach Boutique Hotel Bangkok Sukhumvit 14.

8/10 Good

Mandy

Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Mandy,Thank you for taking the time to rate us at The Coach Hotel Bangkok.Feel free to send me your feedback to my email.Warm regards,

6/10 Okay

Chin Ho Henry

Travelled with partner
Disliked: Cleanliness, amenities
房間清潔一般, 床下有垃圾. 毛巾提供不足, 二人入住只提供一套毛巾及拖鞋. 十一月二十六日早上, 火警鐘誤嗚接近三十分鐘也沒有找到員工? 酒店工作人員服務態度良好; 酒店地庫的酒吧很有特色.
Stayed 5 nights in Nov 2022
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Chin Ho Henry,We are sorry that you had a poor experience whilst staying at our hotel - The feedback really matters to us, and we will review your comments with the team to ensure we continuously improve.Warm regards,

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Trevligt Hotel mitt i smeten men ändå väldigt tyst belägen. Liten men trevligt pool. Jag använde inte gymmet eftersom det luktade mögel och avlopp. Jag kommer dock bordar igen om en vecka just pga läget och priset är också ok.
Stayed 2 nights in Nov 2022
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Michael,The team and I are so pleased that you loved your stay in Bangkok and at the hotel - thank you for the wonderful feedback and we look forward to welcoming you back on your next Thailand trip. Warm regards,

10/10 Excellent

Chie

Response from Doonyathat T. Group Operations Manager on 10 Oct 2023
Dear Chie,Thank you for rating us 5 stars at The Coach Hotel Bangkok. We are delighted that you enjoyed your stay. Thank you for taking the time to review us. We feel encouraged and look forward to welcoming you back soon.Warm regards,

6/10 Okay

Wai Ching

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Wai Ching,Thank you for taking the time to rate us at The Coach Hotel Bangkok. Feel free to send me your feedback to my email: Warm regards,

6/10 Okay

Verified traveller

Liked: Cleanliness
飯店地理位置不錯,清潔度也很好,但房間品質管理很差,check in後給我的是總電源開關壞掉的房間,這代表平時清潔人員打掃時,並沒有隨時回報房間狀況,後來再更換的房間,天花板的燈管直接掉下來,房間品管非常差。 房內也沒有吹風機的配置,需跟飯店追加,不太方便。 浴室水龍頭早上沒有太多人使用時,水超燙,晚上大家都在使用時,直接變溫水,洗起來很不舒服。 同樣價位的飯店,不會再入住這間。
Stayed 2 nights in Oct 2022
Response from Doonyathat T. Group Operations Manager on 11 Oct 2023
Dear Valued Guest,We are sorry that you had a poor experience whilst staying at our hotel - The feedback really matters to us, and we will review your comments with the team to ensure we continuously improve.Warm regards,