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Reviews of St. George Ski & Holiday

4 out of 5
St. George Ski & Holiday
Asanitsa Str 12, Bansko

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 34 reviews" "
Rating 8 - Good. 9 out of 34 reviews" "
Rating 6 - Okay. 7 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Velislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This was not my first choice for a hotel in Bansko, but I'm so glad that I chose this. It had everything. You can see mountains everywhere, it has plenty of space where to park, staff are friendly, service is amazing, food was good, fair price. All in all, pretty good experience.
Stayed 2 nights in Apr 2023

8/10 Good

Trifon

Liked: Cleanliness, staff & service
Very good
Good hotel, nice SPA and free shuttle to Gondola. Very good breakfast and comfortable rooms.
Stayed 4 nights in Mar 2022

10/10 Excellent

Ivgeni

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Dinner is not so good. Breakfast ok.
Stayed 1 night in Jan 2022

10/10 Excellent

antonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a blast!
Perfect location, close to the ski lift with shuttle service . Good food, well kept swimming pool and spa! Highly recommended!
Stayed 1 night in Mar 2021

10/10 Excellent

antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, convenient location, perfect for skiing!
Stayed 5 nights in Mar 2021

10/10 Excellent

s

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall it is a very good hotel
overall it is a very good hotel compared to other 3-4 stars hotels in Bansko. + Very big rooms + Big spa + Great breakfast - Tiny ski room (no space to seat) - Some furniture in the room is in poor condition - Room service (the reception is great)
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Bansko
Me and 2 other friends stayed here for 3 nights. The hotel had many facilities ranging from a gym, pool, sauna and jacuzzi. All different facilities were clean and well maintained. The breakfast is very good and diverse to cater for everyone’s needs. The room was exceptionally clean with a very good heating and cooling system gotten in the rooms.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! highly recommend it!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside dining space Terrace view Spacesiness rooms Food
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Late skiing in Bansko
It could be better since there is a lot of opportunity for hotel, but it was OK, when you do not expect more.Terrible WiFi, practically non-existent in room, missing heating for two days (just added oil heater to the room - no info...).Food depends on No of guests, OK I can say, staff OK, but not interested at all...should be more welcoming and at least smile 😁 Realy reliable transfer to/from gindola.Funny enough ski depo is just a room, no heaters -ok for march but in primarly skiing facility? All together I guess ut us all the same in Bansko except much pricier places.Road to center spooky, construction sites and dogs, no lights ...Owerall for short late skiing OK, price is really OK so there is not much to complain but it is sad that they need just a bit to be really good ...
Stayed 7 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!! This is a 2 star hotel. Horrible sleep!
This is our first family skiing holiday. We decided to stay here at St George Ski and Holiday because the photos of the apartment looks good and it was at a very reasonable price. Upon check in, it was quickly apparent that communication would be a problem and the receptionist spoke very little English. We had booked the top room for 6 nights and upon entering the room, it was definitely not what we imagined. The marketing photos on Hotels.com must be at least 10 years old. The hotel is more of a 2 star rating when compared with other hotels in Europe. There were many issues with the room (2 bed apartment), from holes in walls, to the sofa which is so used it lacks any support and you sink into it, the bathroom contains no amenities apart from a single dispenser containing unknown substance, the WiFi is useless and disappears as soon as you connect to it, the beds have old spring mattresses and you can feel the spring poking into your back! If you want a restful night’s rest during your holiday in Bansko then do not stay at St. George. We had to check out and into a 5* hotel, and even now that we are back in the UK, Hotels.com is struggling to contact St. George for a refund.
Stayed 5 nights in Feb 2019

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Good, but not great.
The hotel was reasonable aside from the heat being on constantly. food needs sprucing up, it was adequate for a budget ski trip, but it was very repetitive on the food front. The Wifi was horrific and did not work at all.

10/10 Excellent

KADRI CENK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the hotel the breakfast was good!
This hotel is a great value for money. Repaint $71 per night per two-person. SPA was clean, massage also was good. Happy with everything.
Stayed 6 nights in Jan 2018

10/10 Excellent

Grand dad, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Bansko ski slopes and a great pool
We booked into a spacious one bedroom apartment for the last week of March with our grandchildren. The staff in the hotel and in the restaurant was very friendly and helpful. The room was very clean. The bedding is outstanding as well as the breakfast. Up in the Pirin mountain the ski conditions were perfect and the ski school provided great service. One can rent ski equipment at the hotel also. The swimming pool and the spa facilities as well as the fitness centre are very good. Looks like the area is excellent for hiking and walks also in the summer. We found the hotel to be a great value for the money and service provided and plan to visit again.

6/10 Okay

tamir, tel aviv

Liked: Cleanliness, staff & service
The hotel is reasonable in my opinion the main problem is the location there is a feeling that you are living on a building site

4/10 Poor

Veselin, London

Liked: Room comfort
Disliked: Cleanliness
The service is equivalent to a motel.
Housekeeping is poor, the beds were poorly made, stains on the table and floor were often overlooked. Amenities were not replenished. The wifi is ridiculously slow, taking up to a minute just to send a text message, let alone anything else. The mini bar is paid, although that is not stated anywhere and no price list is present in the room.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
We book this hotel for its good price. Finally it was exactly what we pay... Terrible lobby and resent ion, terrible service on lobby. The room was so noisy and a little bit dirty. Spa and pool was good.

2/10 Terrible

Christos

Travelled with group
Disliked: Property conditions & facilities, room comfort
Don't stay to a studio. It's a standard room
We booked a Studio, Balcony (Free Mineral Pool, Saunas, Steam bath) with 1 Double Bed and 2 Twin Beds and they gave us a room with just 1 Double Bed. I went to the reception to provide me with a solution and they proposed to stay in a room with two single beds or pay an extra amount of 150e (for two days) to stay in a four pax room. They also told me that the studios don't come with the configuration the site says. The worst experience ever.
Stayed 2 nights in Mar 2023

8/10 Good

DIMITRIOS

Travelled with group
Liked: Staff & service
Stayed 2 nights in Mar 2023

8/10 Good

DIMITRIOS

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

DIMITRIOS

Stayed 3 nights in Mar 2022

6/10 Okay

ACHILEAS

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Καλό Ξενοδοχείο αλλά βρώμικα δωμάτια.
Stayed 3 nights in Mar 2022

8/10 Good

Aleksandra

Liked: Cleanliness, property conditions & facilities, room comfort
Fint ophold til en god pris
Flot hotel, receptionisten talte engelsk og god, traditionel bulgarsk mad morgen og aften. Dog var restauranten travl og personalet var ikke hjælpsomme. Vi skulle selv sørge for at dække bordet med bestik og servietter. Hotellet ligger ikke centralt i byen, men er relativt tæt på liften. Spa og sauna var udmærket og åben, men aromaterapi var lukket.
Stayed 1 night in Aug 2021

6/10 Okay

LAZAROS

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Γενικά σχόλια
Είχαμε καθυστέρηση στο check in καθώς δεν είχαν σωστή ενηνέρωση για την κράτηση που είχαμε κάνει. Το φαγητό και το πρωινό ήταν average, ενώ οι υπηρεσίες καθαριότητας below average. Η τοποθεσία του ξενοδοχείο ήταν πολύ καλή καθώς το κεντρικό Lift του χιονοδρομικού ήταν σε walking distance. To parking ήταν εύκολο. Στα αρνητικά, περιορισμένος χώρος στο lobby.
Stayed 4 nights in Dec 2019

8/10 Good

Jen

Travelled with family
Liked: Staff & service, room comfort
Καλή σχέση ποιότητας-τιμής
Άνετο οικογενειακό δωμάτιο σε περπατήσιμη απόσταση από το κεντρικό λιφτ του χιονοδρομικού. Ευγενές και χαμογελαστό προσωπικό. Βελτιωμένο το φαγητό ως προς την ποικιλία των προσφερόμενων εδεσμάτων. Μεγάλο πλεονέκτημα η ζεστασιά σε όλους τους χώρους του ξενοδοχείου και στα δωμάτια. Αξιοπρεπείς οι δωρεάν παροχές του σπα. Στα μειονεκτήματα η έλλειψη κοινόχρηστων σαλονιών για να μαζευτεί η παρέα το βραδάκι και η ελλιπής συντήρηση του κτίσματος (π.χ. σημάδια σε πόρτες/τοίχους, στρώματα και μαξιλάρια που χρήζουν ανανέωσης). Σε γενικές γραμμές όμως, καλό ξενοδοχείο που προσφέρει τα αναμενόμενα για την περιοχή και τις χαμηλές τιμές του.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Amenities
Stayed 2 nights in Dec 2019

8/10 Good

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Blagoyche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Deniz

Liked: Room comfort
Disliked: Cleanliness
kar tatili
Otelin konumu güzel kayak bölgesine 10 dk yürüme mesafesinde.Otelden kayak bölgesine servis var ve düzenli çalışıyor.odamız geniş ve rahattı. Restoran güzel, yemekleri fena değildi.Odanın ilk giriş temizliği yapılmıştı fakat kaldığım süre boyunca temizlik vasattı; havlular sadece bir defa değişti(5 gece kaldık).İlk gün suya düşen havlu maalesef bütün kaldığımız süre boyunca banyoda yerde kaldı değiştiren veya yerden alan bir temizlik görevlisi olmadı. Spa bölümü ve havuz iyi fakat havuzda havlu servisi yok. Ortanın biraz üstü bir otel 3,5 yıldız
Stayed 4 nights in Jan 2019

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Πολύ καλό ξενοδοχείο με πλούσιο πρωινό και πολύ καλή εξυπηρέτηση. Το δείπνο έχει μεγάλη ποικίλια αλλά υστερεί σε νοστιμιά. Σε ήσυχη τοπποθεσία και κοντινή απόσταση από το κεντρικό λιφτ που επιτρέπει τη μετακίνηση με τα πόδια. Η θερμοκρασία στο δωμάτιο πολύ ζεστή και το κέντρο σπα καθαρό και εύχρηστο. Καθαριότητα σε καθημερινή βεβαίως βάση. Βασικό μειονέκτημα η κακή κατάσταση των στρωμάτων και των κλινοσκεπασμάτων που αν και καθαρά ήταν πολύ μικρά για το κρεβάτι με αποτέλεσμα να μένει συχνά ακάλυπτο το στρώμα. Γενικώς όμως, πολύ καλή η σχέση ποιότητας τιμής.Είναι η τρίτη φορά που μένεουμε σε αυτό το ξενοδοχείο και θα το ξαναπροτιμήσουμε εκτός εάν βρούμε κάποιο εξίσου καλό και οικονομικό πιο κοντά στο λιφτ.
Stayed 4 nights in Dec 2018
Response from St. George Ski&Holiday on 4 Jan 2019
Dear Jen, Thank you for your appraisal. Our guests opinion is very important for us and we will of what can we do better based on your opinion. Have a nice day!

6/10 Okay

Verified traveller

Disliked: Cleanliness
스키장 가기 좋은 위치
위치는 좋았으나, 식사 및 청결 상태가 미흡하다

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bansko'da konforlu konaklama
Planladığımız gün öğleden sonra otele ulaştık. Oda gerçekten beklentilerimizin üzerinde geniş ve konforluydu. Kayak odasında kendi malzemelerimizi bıraktık, çocuklar için kayak kiraladık. Sonraki günlerde kayak derslerini de buradan ayarladık. Otelden gondolaya kadar shuttle servisi mevcut. Tek yaşadığım olumsuzluk, bir akşam gondoladan döndükten sonra, tekrar otelden gondolaya gitmem gerekti. Şoför buna izin vermedi ve ücret talep etti. Bu durumun otelden kaynaklı olduğunu zannetmiyorum, şöförün işgüzarlığı oldu. Bunun dışında otelden memnun kaldık ve tekrar gelmek isteriz.