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宜必思巴塞爾班霍夫酒店的評價

2 out of 5
宜必思巴塞爾班霍夫酒店
Margarethenstrasse 33-35, Basel, BS

評價

8.8

優異

10 分評分，優異；640 則評價中有 284 則" "
8 分評分，不錯；640 則評價中有 287 則" "
6 分評分，一般；640 則評價中有 55 則" "
4 分評分，欠佳；640 則評價中有 8 則" "
2 分評分，很差；640 則評價中有 6 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
火車站旁地點便利，主動提供Basel pass可免費搭公車、電車及部分美術館優惠等等。房間空間狹窄，基本但足夠。
於 2019 年 7 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 3 月住了 1 晚
skoep 於 2019年4月3日的回應
Dear guest, thank you very much for your rating. We hope to welcome you back very soon. Regards, Stephan Köppel General Manager

8/10 不錯

Benny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店正正坐落在路面電車站旁，出入非常方便，可是酒店附近沒有地方逛。酒店職員主動提供市內交通券，很好用！早餐選擇尚可。
於 2018 年 12 月住了 1 晚
skoep 於 2019年1月7日的回應
亲爱的班尼 在您入住宜必思巴塞尔火车站后，感谢您的评分和评论。 我们非常高兴您能够享受到巴塞尔的愉快之旅，并向您承诺我们的中心位置。 我们希望能尽快欢迎您的光临。 最好的问候 StephanKöppel 总经理 此消息已被机器翻译。

6/10 一般

Sa (Hong Kong)

讚好：整潔度
不滿：職員與服務
鄰近火車站
位置很好，位於火車站附近，走路8分鐘可到。在房間會聽到火車經過的聲音，淺睡者不適合。 員工不專業，服務態度有待改善。
於 2018 年 9 月住了 1 晚
skoep 於 2018年10月5日的回應
亲爱的萨 感谢您入住我们酒店后的评论。 您的意见有助于我们不断改进服务。 我们希望了解有关事件的更多信息，以便我们采取必要措施。 对于给您带来的不便，我们深表歉意，希望能够说服您下次入住时的改进。 最好的问候 StephanKöppel 总经理 此消息已被机器翻译。

10/10 優異

CHI YAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 4 晚
skoep 於 2018年9月24日的回應
Dear Chi Yan, thank you very much for your great rating. We are happy to know that you enjoyed your stay with us. We hope to see you back very soon. Kind regards, Stephan Köppel General Manager

8/10 不錯

真實旅客

讚好：整潔度
Great location, but there is no distilled water or hot water inside the room
於 2018 年 3 月住了 2 晚
skoep 於 2018年3月22日的回應
Dear Guest, thank you very much for your rating and your comments regarding your stay at the ibis Basel Bahnhof. We are glad that our fantastic location worked out for you. We offer a 24 hours bar in the hotel lobby and invite all guests, to order drinks or snacks by our friendly team members. We hope to see you back soon. Kind regards, Stephan Köppel, General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
标准化配置，没什么不好的，也没什么好的。
标准化配置，没什么不好的，也没什么好的。

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
国际品牌，一切都是标准化
宜必思是国际品牌，一切都是标准化。所以在入住之前就已经有心里准备了，就那么一回事！ 不过没想到，房间的面积会这么的小。小的程度跟香港有得一拼！

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
绝佳的地点，离火车站非常近
还是很好的，虽然房间比较小，但是设备很齐全，离火车站也很近

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯
飯店在車站後面，雖然附近店少了些但是離車站不遠，門口有電車很方便。

8/10 不錯

sanic (hk)

讚好：職員與服務和住宿狀況
near sbb
it just walk 5 to 10 mins from sbb

10/10 優異

David (Bedford)

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was eager to help with directions to things we wanted to get to. Location was very close to trams to get to anywhere. The train station and bus station were very close. Don't plan on doing your laundry in this city. There is only one laundromat and we couldn't get it to work, nor was there anyone to ask. This is a great city to visit. The river and the things around it were amazing. We would definitely stay at this hotel again.
於 2024 年 4 月住了 2 晚
. 於 2024年5月14日的回應
Dear David, Thank you for sharing your positive feedback with us. We are delighted to hear that you found our staff helpful and enjoyed our convenient location near trams, train station, and bus station. We regret the inconvenience you faced with the laundromat. Should you choose to stay with us again, please feel free to ask our staff for alternative options. Basel is indeed a great city to explore with its beautiful river and surroundings. We look forward to welcoming you back to ibis Basel Bahnhof. Warm regards, ibis Basel Bahnhof

8/10 不錯

Crawford

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Convenient to transport. What you would expect from IBIS
於 2024 年 4 月住了 2 晚
. 於 2024年5月14日的回應
Dear Crawford, thank you for your positive feedback. We are glad you found our location convenient. We strive to meet our guests' expectations. Looking forward to welcoming you back. Goodbye and best regards, ibis Basel Bahnhof.

10/10 優異

Frauke

家人同遊
讚好：整潔度和職員與服務
Wir waren sehr zufrieden !
於 2024 年 4 月住了 4 晚
. 於 2024年5月14日的回應
Sehr geehrte Frauke,Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt zufrieden waren. Vielen Dank für Ihr positives Feedback! Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,ibis Basel Bahnhof

8/10 不錯

Benoit

於 2024 年 4 月住了 6 晚

10/10 優異

Thomas

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Danielle was excellent. Very helpful with information. Pleasant and personable.
於 2024 年 4 月住了 1 晚
. 於 2024年4月28日的回應
Dear Thomas, thank you for your kind words about Danielle's excellent service. We are delighted to hear that she was helpful and pleasant during your stay. We will make sure to pass on your compliments to her. We hope to welcome you back soon. Best regards, ibis Basel Bahnhof.

10/10 優異

Uday (West Friendship)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean convenient within walking distance- Very helpful staff
於 2024 年 4 月住了 1 晚
. 於 2024年4月28日的回應
Dear Uday, thank you for your positive review! We are delighted that you found our hotel clean and convenient, with helpful staff. We strive to provide exceptional service to all our guests. We look forward to welcoming you back soon. Best regards, ibis Basel Bahnhof.

10/10 優異

Ramona

於 2024 年 4 月住了 1 晚

10/10 優異

Patrick

讚好：整潔度和職員與服務
於 2024 年 2 月住了 1 晚
. 於 2024年2月25日的回應
Dear Patrick, Thank you for staying with us and for sharing your concerns. We really appreciate it, as your opinion is very valuable to us. Hopefully you enjoyed your city trip and will visit us again. We are looking forward to it. Kind regards, Ibis Team

10/10 優異

Roger

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
. 於 2024年2月25日的回應
Dear Roger, Thank you for staying with us and for sharing your concerns. We really appreciate it, as your opinion is very valuable to us. Hopefully you enjoyed your city trip and will visit us again. We are looking forward to it. Kind regards, ibis Team

10/10 優異

Juan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Check-in was uncomplicated. Nice stay.
於 2024 年 1 月住了 1 晚
. 於 2024年2月1日的回應
Dear Juan, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

10/10 優異

Elizabeth

讚好：整潔度、住宿狀況和客房舒適度
Christmas Break
A five night stay at Basel covering Christmas using this hotel as a central point for a few trips to locations such as Waldshut, Interlaken and the Rigi.
於 2023 年 12 月住了 5 晚
. 於 2024年2月1日的回應
Dear Elizabeth, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

6/10 一般

真實旅客

不滿：整潔度
Prima locatie, op loopafstand van station en centrum. Ontbijt was ook keurig. In de badkamer hing alleen een vieze lucht gedurende het hele verblijf.
於 2023 年 12 月住了 2 晚
. 於 2024年2月1日的回應
Dear Anonymus, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

8/10 不錯

Dominik

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
. 於 2024年2月25日的回應
Dear Dominik, Thank you for staying with us and for sharing your concerns. We really appreciate it, as your opinion is very valuable to us. Hopefully you enjoyed your city trip and will visit us again. We are looking forward to it. Kind regards, Ibis Team

10/10 優異

karin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

Carolina

不滿：職員與服務
Rude
Very rude people, specially Danielle, she is so cheap, she charged me 9€ for marmalade for my breakfast bread. Never coming back here, there are much better places to stay.
於 2023 年 10 月住了 1 晚

10/10 優異

Tan

於 2023 年 10 月住了 1 晚

2/10 很差

cengiz basri

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Sinir bozucu bir konaklama
İbis otel değil han.. bildiğiniz eski usul han o kadar para ver rezil ol..ekimin ortasında geceler buz gibi neymiş sistem klimayı çalıştırmıyormuş dondum dondum ağlayarak uyudum.. ne mini bar ne içecek bişey aşağısı lobi sıcacık odalar buz gibi.. zaten hap kadar eski usul bir oda rezil bir tatil geçirmeme sebep oldu parayı alıp sizi soğukla baş başa bırakan hiçbir konforu olmayan bir zihniyet.. kınıyorum
於 2023 年 10 月住了 4 晚

10/10 優異

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Few Days Away
This hotel is really convenient for the main railway station (SBB and SNCF). After a day exploring the city and surrounding area the bar offers a selection of drinks and snacks before ascending to your room. This was most welcome during this particular stay as there was an unexpected mini heatwave!
於 2023 年 9 月住了 3 晚
Ismail El Ouazzani 於 2023年10月10日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

10/10 優異

Donna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access from train stationp
於 2023 年 9 月住了 1 晚
Ismail El Ouazzani 於 2023年10月10日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

10/10 優異

Georg

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gediegene und saubere Ausstattung für ein 2-Sterne Hotel. Unkomplizierter Checkin, freie Tram und Buskarte während des Aufenthaltes, Museumsbesuche zum halben Preis, umfangreiches Morgenbuffet, lässt keine Wünsche offen, 06:00 -10:00, am Weekend bis 12:00 Uhr, perfekte Lage,
於 2023 年 9 月住了 4 晚
Ismail El Ouazzani 於 2023年10月10日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

10/10 優異

Wil

讚好：整潔度、職員與服務、設施服務和住宿狀況
Personeel, ligt centraal, geweldig ontbijt. Uitchecken 12 uur.
於 2023 年 9 月住了 2 晚
Ismail El Ouazzani 於 2023年10月10日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

10/10 優異

Jensen (Manhattan)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room had plenty of space, very clean, and I enjoyed using the balcony in the evenings. The balcony afforded me the pleasure of people-watching.
於 2023 年 9 月住了 2 晚

10/10 優異

rob

於 2023 年 9 月住了 1 晚
Ismail El Ouazzani 於 2023年10月10日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

10/10 優異

Jaie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is at a walkable distance from Basel Bahnhof. The staff was very helpful. The property was very clean. They provided local transportation tickets, which was a surprise for us. Overall we loved the stay.
於 2023 年 8 月住了 1 晚
Ismail El Ouazzani 於 2023年10月10日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

8/10 不錯

AURELIA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good acomodation
Friendly stuff, clean room, near the train station
於 2023 年 8 月住了 3 晚
Ismail El Ouazzani 於 2023年10月10日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

10/10 優異

Sue

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would stay here again.
於 2023 年 8 月住了 2 晚

8/10 不錯

Maja

伴侶同遊
讚好：職員與服務和住宿狀況
Funktionale, solide und farblich ansprechende Einrichtung. Es hatte alles was wir für einen Kurzaufenthalt benötigten. Gutes Preis-Leistungsverhältnis. Zentral gelegen, das Zimmer auf den Hof war ruhig.
於 2023 年 7 月住了 1 晚

10/10 優異

Fabienne

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Sophie

於 2023 年 7 月住了 1 晚

6/10 一般

Reg (Sheffield)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Good location within walking distance of the riverside area. Hotel does have parking but there are two issues to beware of. Firstly there are no directions to the entrance or instructions about how to enter. Also the entrance is very very steep and cars with limited ground clearance will not safely exit without grounding !!!
於 2023 年 7 月住了 1 晚

8/10 不錯

Alison

於 2023 年 7 月住了 1 晚

10/10 優異

Roger

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
An enjoyable stay enhaced by a friendly reception
We arrived early hoping to check in our bags. Instead the reception manager arranged an early check in, provided tourist information and a Basel Card which gave us free transport and a 50% reduction at tourist attractions. In all this saved us a great deal and assisted us enjoying the tourist sites. The room was very comfortable and located close to the station. I regret that I did not catch the reception manager name so I coud thank him properly but will describe him as a sports lover.
於 2023 年 6 月住了 1 晚
Ismail El Ouazzani 於 2023年7月9日的回應
Dear GuestWe very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

10/10 優異

sally

於 2023 年 6 月住了 1 晚
Ismail El Ouazzani 於 2023年7月9日的回應
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

8/10 不錯

Mr J

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Ismail El Ouazzani 於 2023年7月9日的回應
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Upgrade wegen Überbuchung erhalten :-)
於 2023 年 5 月住了 1 晚
Ismail El Ouazzani 於 2023年7月9日的回應
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

10/10 優異

susan

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Clean room. Great shower and bathroom. Staff were friendly and helpful. Breakfast was great. Tram stop outside taking you right into the old town. Very close to the SBB too. Market food hall close by offering great food. Would have liked tea making facilities but understand you can have that with a premium room. No drama.
於 2023 年 5 月住了 4 晚
Ismail El Ouazzani 於 2023年7月9日的回應
Dear GuestWe very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

6/10 一般

Ellen

於 2023 年 5 月住了 1 晚
Ismail El Ouazzani 於 2023年7月9日的回應
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

10/10 優異

Gunnar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Ismail El Ouazzani 於 2023年5月15日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

8/10 不錯

Christina

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fijne medewerkers, schoon en dichtbij station
於 2023 年 4 月住了 3 晚
Ismail El Ouazzani 於 2023年5月15日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof