New Castle Basin Shoppes Hotels

"Clean room, but property was not well maintained."

"They didn't have an employee for the shuttle at 5:30 but the decorator (I forgot his name) stepped in as the shuttle driver and was very nice and did an excellent job!"

"Never again"

"The room was good me and my husband enjoyed ourselves, except when we first got to the room we checked the bed, and saw hair strands on the sheets. Had to get new ones. And the fitness center isn’t open. But other than that we enjoyed ourselves. "

"Everything was good"

"Breakfast was great! The room was nice like a studio apartment with beds that were so comfy! I was caught off guard with having to pay for parking but since i stayed for 2 days it was only 10 bucks. It does require a $100 deposit that i wasnt expecting but its alright you get it back. Staff was very nice and helpful during our entire stay!"

"Excellent staff and amenities. Spacious and clean room"

"Staff was very rude when we checked out. Like we were bothering her. AC sounded like a cement mixer the last night hardly slept"

"The manager was helpful called her earlier in the week to change something and it was done when I checked in .. love this hotel only stay there when I come to Wilmington at least once a month, everything is always good."