Staff was unfriendly at check in. There were rooms available but they were unwilling to let us check in early. We got to the hotel at 1230pm but told us check in was at 3pm. Check in time on expedia clearly stated as 2pm. We booked 7 rooms for 7 individuals but they wanted to give us 7 rooms with 2 twin beds. Only after we agreed to pay extra money for an upgrade then we were given 7 rooms with King beds.
At dinner time we asked the staff to help call a restauant we wanted to go to in another resort. Staff was again unwilling to help. Told me they couldnt help to call. Said they didnt have the number, even when I gave them the number from google they were still very unwilling to help us make an enquiry.
Overall horrible hotel and I wouldn’t recommend it at all.
Kenny
於 2025 年 4 月住了 1 晚
10/10 優異
Larry
2025 年 3 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Rooms are clean and comfortable. The grounds are well maintained and the surroundings are quite beautiful. There are only two dining choices on weekdays and there many things to do during the day as the city and towns are not close and there are no interesting places to visit nearby. It's great if you want to sit around the pool all day, but not if you want to get out and see things.
Larry
於 2025 年 3 月住了 2 晚
8/10 不錯
Jukka
家人同遊
2025 年 3 月 11 日
讚好:職員與服務
不滿:住宿狀況
Yövyimme 2 makuuhuoneen villassa,kaipaisi remonttia muuten mukava paikka.
Jukka
於 2025 年 3 月住了 4 晚
6/10 一般
真實旅客
家人同遊
2025 年 2 月 23 日
不滿:整潔度、職員與服務和客房舒適度
真實旅客
於 2025 年 2 月住了 2 晚
4/10 欠佳
Chin Khoon
家人同遊
2025 年 1 月 31 日
讚好:職員與服務
不滿:設施服務和住宿狀況
My sea view room was just in front of an ongoing construction site with excavator and workers noises blaring all throughout my 4 days stay. My ocean view totally submerged and spoilt by the job site. My holiday to unwind and chill out unfortunately didn’t work out 😩
Chin Khoon
於 2025 年 1 月住了 3 晚
4/10 欠佳
Bradley
2025 年 1 月 30 日
Bradley
於 2025 年 1 月住了 4 晚
4/10 欠佳
Taniguchi
2024 年 12 月 31 日
讚好:職員與服務
Taniguchi
於 2024 年 12 月住了 1 晚
4/10 欠佳
Ivan Ming Jian
家人同遊
2024 年 12 月 30 日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Check in staff told us to wait for an hour as room was not ready. Came back an hour later, told us the room was still not ready. Came back an hour later again and still gave us the same excuse. However, we notice people checking in after us was getting their rooms. She told us we can get our room immediately if we upgraded. I do not think we should pay extra for the hotel’s inefficiency. Eventually got our room when we we made a fuss (they had a room, we just needed to be nasty to get it) but the holiday experience was already ruined.
Ivan Ming Jian
於 2024 年 12 月住了 2 晚
10/10 優異
Manu
2024 年 12 月 24 日
讚好:整潔度、職員與服務和客房舒適度
Manu
於 2024 年 12 月住了 2 晚
6/10 一般
wilfried
親子同遊
2024 年 12 月 22 日
讚好:職員與服務
不滿:住宿狀況
The staff was wonderful but the place really needs to be refreshed like many other hotels in Batam in fact. Also, please clean the beach. It s such a pity to have such a nice surrounding full of trash in some part of the beach.
Massages were really nice
The food at the restaurant was average/low but pretty good at the sea food restaurant on the beach.
wilfried
於 2024 年 12 月住了 3 晚
4/10 欠佳
真實旅客
商務旅客
2024 年 9 月 17 日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
真實旅客
於 2024 年 9 月住了 2 晚
8/10 不錯
Eileen
親子同遊
2024 年 9 月 16 日
讚好:整潔度、設施服務和住宿狀況
hotel is near to beach with sea sport facilities, swimming pool, entertainment and free transfer 2 way to hotel. from Nongsa ferry terminal. With express check in.
Eileen
於 2024 年 9 月住了 1 晚
6/10 一般
Timothy
商務旅客
2024 年 7 月 19 日
讚好:職員與服務
不滿:設施服務
Comfortable enough room and hotel in general.
Outside unloved and in need of TLC
Hotel Food not the most inspiring
Timothy
於 2024 年 7 月住了 2 晚
8/10 不錯
MIWA
2024 年 6 月 17 日
MIWA
於 2024 年 6 月住了 1 晚
10/10 優異
Jerald
2024 年 6 月 1 日
讚好:整潔度、職員與服務和設施服務
A beautiful beachfront location, with a very helpful staff. Pools are lovely, as is beach. Great sunset views to Singapore. The place is showing some age and they are doing updates. A great value at $50 US/night breakfast buffet included. Very close to Nongsapura ferry terminal with free shuttle.