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Reviews of Tru By Hilton Baton Rouge I-10 East

2.5 out of 5
Tru By Hilton Baton Rouge I-10 East
10960 Siegen Holiday Circle, Baton Rouge, LA

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 121 reviews" "
Rating 8 - Good. 32 out of 121 reviews" "
Rating 6 - Okay. 16 out of 121 reviews" "
Rating 4 - Poor. 6 out of 121 reviews" "
Rating 2 - Terrible. 5 out of 121 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kool
Stayed 1 night in May 2024

10/10 Excellent

Hope, Glen Burnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean; terrific staff; accessible.
Stayed 5 nights in Mar 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Thelma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Tasia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the typical Marriott
The noise level was extremely loud, cheaply made, and room was not the cleanness (shower had mold).
Stayed 1 night in Jan 2024

8/10 Good

Chandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Just right
Stayed 1 night in Jan 2024

10/10 Excellent

Ke Marie

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Rogers

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place was very clean and the staff were great. The only downside was the room we stayed in 226 had broken curtains so the room didn’t have much privacy and was very bright in the morning.
Stayed 3 nights in Dec 2023

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The floor of the shower is very slick without any device to eliminate the slipping possibility. I slipped while showering and fell resulting in a severe head laceration requiring 6 staples to close the injury. The manager feels corporate will reimburse me for any medical costs I may incur. Otherwise, the hotel is new and comfortable with a helpful staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Phyllis

Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Jenna

Stayed 1 night in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place to stay. Staff was excellent
Stayed 3 nights in Sep 2023

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV didn’t work on first night. Had to do without until next day because there was no maintenance man
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Bryan or Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice except the window shades in the room were a little thin sunlight came in the at the break up day.
Stayed 3 nights in Aug 2023

4/10 Poor

Wendy

Disliked: Room comfort
Not very restful
The check in staff was very friendly when I checked in late Friday night. The people around me had their tv blaring and kids could be heard running after midnight. After a few hours sleep, I went downstairs for coffee and there was none. I sat an patiently waited for the breakfast time to see if they filled the coffee container. They were after 7 putting coffee out with many guests waiting. After little sleep and no coffee early in the morning, I will not choose to stay here again.
Stayed 1 night in Aug 2023

8/10 Good

Tara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property located conveniently off I-10 highway. I would stay here again.
Stayed 1 night in Aug 2023

2/10 Terrible

Melissa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
COMFORTABLE ROOMS BAD SERVICE
WE WASN'T GIVEN A RECEIPT, AND WE WAS GONE OFF ON
Stayed 1 night in Aug 2023

10/10 Excellent

Robert J, VENICE

Liked: Cleanliness, staff & service, property conditions & facilities
Clerk was friendly
Stayed 1 night in Jul 2023

10/10 Excellent

Anna

Stayed 1 night in Jul 2023

8/10 Good

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Holly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the way they took their time with really putting this hotel together. It literally had such a home away from home feel to it. Everything was so clean and easily accessible. Friendly staff and great environment!
Stayed 1 night in Jul 2023

10/10 Excellent

Stefanie

Stayed 1 night in Jul 2023

10/10 Excellent

Martha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the noise next door
Stayed 1 night in Jun 2023

8/10 Good

Markayla

Stayed 1 night in Jun 2023

6/10 Okay

Edward

Travelled with family, Business traveller
It was very noisy at night and early mornig hours so it was hard to sleep. Inadequate soap in room and pool needs to be a lot cleaner.
Stayed 1 night in Jun 2023

8/10 Good

Velma

Stayed 2 nights in May 2023

8/10 Good

KK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I certainly appreciated the family friendly environment anf Free Breakfast!!! It is definitely KID Friendly. Overall, i enjoyed my stay.
Stayed 2 nights in May 2023

10/10 Excellent

Billy

Stayed 1 night in Apr 2023

6/10 Okay

Crystal

Business traveller
Liked: Cleanliness, room comfort
Meh....
It was just ok! This hotel is very loud. You can hear everything next door, upstairs, every toilet flush, every door close, every car that parks. It's just loud. Maybe it was because I was on the first floor but it was extremely noisy. Shower bath soap was empty. Used hand soap to bathe. The breakfast was decent. Room was clean and cool. Comfort was ok. Would I stay here if I had to... I guess! Will I look choose a different place next time in Baton Rouge.... absolutely!
Stayed 1 night in Apr 2023

10/10 Excellent

Kenneth

Stayed 1 night in Apr 2023

6/10 Okay

Elton

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property was nice.Staff was friendly. The problem I had with the room was it smelled like urine.
Stayed 3 nights in Apr 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Katharina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except breakfast wasn’t good muffings where hard as a rock and dry the room was perfect and clean
Stayed 1 night in Mar 2023

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Bed is comfortable.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Over NIght Stay
The staff at the hotel were extremely friendly and professional. My compliant with my stay was that because there is no carpet in the rooms, you can hear others walking around in the rooms above you. This is enough to keep you awake at night. The other thing is maybe there should be dog friendly floors and some floors that do not allow dogs. I don't have anything against pets but if they are barking, then it can be annoying. Otherwise for a one night stay, it was adequate for what i needed and i was satisfied.
Stayed 1 night in Mar 2023

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very comfortable beds!
Amazing place to stay. We stayed for an overnight trip but definitely will be looking for this hotel again.
Stayed 1 night in Mar 2023

10/10 Excellent

Ray

Stayed 1 night in Mar 2023

6/10 Okay

Gene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean with a good breakfast. Staff acted like they didn’t want to be there. Couldn’t get a bar of soap. Only have liquid body wash on walls. Not even a plastic drinking cup in the room.
Stayed 1 night in Mar 2023

10/10 Excellent

Karlene

Stayed 1 night in Feb 2023

2/10 Terrible

Stephen

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Completely disappointed over priced one chair in the room. Room smelled like weed had to let the desk know. Hallways smelled like smoke. Multible employees on phones spaekers on otloude. One small luggage thats goes off to to the right wheel. And i know this is a minimalist hotel but there was one chair in the room and two of us.
Stayed 1 night in Feb 2023

10/10 Excellent

Renasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2023

8/10 Good

Andrea

Stayed 2 nights in Feb 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities