「The internet was not working and being a weekend no one responded with a solution until the second day late. First day breakfast was served. Second day no one showed up to serve breakfast and we lived without power for almost 17 hours, and ran out of water! Location is great, yet there should be someone to manage and help guest, it was a price of a 4 star hotel with 2 star amenities and service. Expedia should pick their partners better to avoid miss-trust. I wouldn’t have paid more than $100...
「Very nice location, close to the beach, dining options whilst being qiet at night. Great view from living area and balcony to watch sunsets or just the beautiful Mediterranean sea. The host was extremely nice and helpful. 」
「The property has very poor communication with guests. I had the same issue, and other guests mentioned experiencing it as well. The hotel smelled strange, and there was no water in the shower or bathroom in the morning.
Overall, it was a disaster. The self-check-in process is unnecessarily long, and there is little to no support afterward. I strongly recommend avoiding this hotel.」
「Great place to stay with very spacious rooms. The bathroom needs a bit of upgrading, as it’s hard to adjust the water due to the bathtub setup.
It’s very conveniently located within walking distance to the shops. Batroun has a lot to offer 25 minutes to the snow and 30 minutes to Jounieh. The place is very clean, and I highly recommend it」
「We had a wonderful stay and couldn’t be happier with my experience. The property was clean, comfortable, and exactly as described. The staff were welcoming, friendly, and always willing to help, making me feel at home from the moment I arrived. The location was convenient, and everything I needed was within easy reach. I truly appreciated the attention to detail and the excellent hospitality. I would definitely stay here again and highly recommend it to anyone looking for a relaxing and...
「prime location, misleading listing. I thought we were staying at a resort. Turns out this listing has nothing to do with the resort. If we needed new towels we had to pay for them, the room comes just as is. It’s an apartment unit inside the resort but with no association to it. Would have booked something else if i knew this wasn’t a resort stay. Amenities were good with hot water, AC, TV, and washer. We made our trip work, host was responsive, we just got caught off guard we went from thinking...