巴伐利亚的公寓

“The cotton towers are not clean enough. I hope you ensure all the beds and towers are washed before the new guest arrives. Clean stuff is the most important issue for the reputation of any hotel. ”

“We booked the wrong date (still a week in advance), and shortly after booking (within hours), we contacted the company to have our dates changed. After numerous emails and calls between Expedia as well as the Brera group, all we needed was for Brera to agree to cancel the booking - Then we could've booked the following weekend for the price difference (which was more money for them). At first, they seemed amicable to the solution and agreed to help. After several days of AI generated responses,……

“Checked in on Saturday and out early Monday, while the team works Monday to Friday. Everything was smooth, but in case of any issues, there is no support over the weekend. It would be helpful if the team could reach out on Thursday to let guests know their working hours and check if there are any questions. Great location, close to the underground and bus stations. The room is clean and tidy, with a comfy bed. One of the toilet paper rolls was partially wet, so only one clean roll was……

“The staff was very nice & helpful ”

“對面有個鐘，15分鐘敲一次。晚上很多年輕人嬉鬧，喝酒。門面很多垃圾，尤其草皮。其他內部清潔都還很不錯，公寓都是香香的味道，可能是洗衣房飄出來的味道。”

“Super Preis Leistung! Sauberes Zimmer, groß und geräumig. Netter Service und Empfang. Bequemes Bett! Kostenlose Parkplätze direkt vor dem Haus.”

“Not sure we'll repeat this. Idea is okay- minimal staff and a small apt with living/dining/kitchen/bedroom. The apt was dark, even with all the lights on - but the problem was the lack of staff assistance. We never got an email with instructions and codes to get the key, and staff was only there a few hours a day. We got there mid-afternoon in a snowstorm and were lucky another guest let us in to try to work out how to get a key. After that we didn't really need people, but there were weird……