Bazel Family Hotel

"A bottle of water in the room would be nice "

"Good location, staff was friendly and the shuttle runs every 30 minutes from the airport to the hotel. My room was next to the staff-restaurant door so it was pretty noisy from around 5 am. "

"Great location with amazing views of Central Station"

"Great rooms, great amenities, everything is generally great but on this visit, I requested a wake-up call as I had to catch an early flight. The wake-up call never came though I stressed its importance. Thankfully, my sixth sense startled me awake at just the right time. For an airport hotel, I would hope that this would be a "sure thing". Otherwise, very good"

"Good stay for a night near the airport"

"Everything was close. Train station, shopping, food, staff were so friendly and kind"

"All of them, staff was very helpful. "

" I would never stay at a property managed by this company again. The staff were extremely rude and unhelpful. My room wasn’t ready at check-in time, and no one seemed to care. When I finally entered the room, it was dirty, with a lot of dust, and the pillows were old and completely flat. I went to the front desk to ask for extra pillows, but the staff member told me that was impossible. If something happens, there is no one you can talk to who is willing or able to help. There is no management available, and the staff lack basic problem-solving skills. Overall, it was a very disappointing and frustrating experience."

"Great location, nice and quiet but only 5 minutes from the station. The kitchen area was good, but lacked facilities. I needed to ask for plates, bowls and cutlery. A toaster would've been useful."