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Reviews of Bega Village Motor Inn

3.5 out of 5
Bega Village Motor Inn
98 Gipps Street, Bega, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 428 reviews" "
Rating 8 - Good. 172 out of 428 reviews" "
Rating 6 - Okay. 34 out of 428 reviews" "
Rating 4 - Poor. 10 out of 428 reviews" "
Rating 2 - Terrible. 4 out of 428 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked the spa room as I thought it was the best room but I wouldn't use the dirty spa. It's a basic hotel like hundreds of others but worn out with tired fixtures and beds
Stayed 2 nights in Mar 2024
Response from Robyn on 27 Mar 2024
Hi Simon thank you for your feedback. I noticed you booked on expedia and their room descriptions were outdated. The listings have now been amended.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little gem is clean, comfortable and welcoming. Set in lovely grounds and the best location possible. Parking at your door with supermarkets and dining options around the corner. Highly recommended.
Stayed 3 nights in Jan 2024
Response from Stuart on 29 Jan 2024
Hi Julie,we are so glad you enjoyed your stay with us. Thank you for your kind review.Stuart

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great location, quiet and very responsive.
Stayed 3 nights in Jan 2024
Response from Stuart on 29 Jan 2024
Hi Alan,we are so glad you enjoyed your stay here with us.Thank you for your kind review.Stuart

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, lovely staff. Room was spacious and bathroom not too small.
Stayed 3 nights in Jan 2024
Response from robyn on 25 Jan 2024
Hi SamanthaThanks for your lovely comments. We are so pleased you had an enjoyable stay.

10/10 Excellent

Shafin Ferose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the ambience of the property.
Stayed 2 nights in Jan 2024
Response from robyn on 12 Jan 2024
Thank you for your kind comments. Many of our guests love the open space and views to the mountains. As we are off the road it is really quiet.

8/10 Good

Daniel

Travelled with family
Liked: Staff & service, amenities
Stayed 1 night in Dec 2023
Response from Robyn on 25 Jan 2024
Hi Daniel thanks for taking the time to review our motel.We look forward to seeing you again in the future.

10/10 Excellent

mathew, Wyndham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Robyn on 25 Jan 2024
Hi MathewThank you for reviewing the motel. So pleased you had an enjoyable stay and hope you will return some day.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room good car parking /////
Stayed 1 night in Nov 2023
Response from robyn on 2 Jan 2024
thanks for your kind words. We are glad you had a great time. Happy New Year

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was lovely, easy check in and out, location was right in the centre of town and comfortable bed
Stayed 1 night in Nov 2023
Response from Robyn on 3 Dec 2023
Thank you for your kind words. We are so happy you enjoyed your stay. We look forward to seeing you again

8/10 Good

Kathleen

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Robyn on 3 Dec 2023
Thank you for your kind review. We are glad you enjoyed your stay with us and we look forward to seeing you again

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for working in city
Stayed 1 night in Nov 2023
Response from robyn on 10 Nov 2023
So pleased you enjoyed your stay. many guest love how we are based right in town.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Nov 2023
Response from robyn on 5 Nov 2023
Thanks Steven we are so pleased you enjoyed your stay.Robyn

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were very hard.
Stayed 1 night in Oct 2023
Response from Robyn on 5 Nov 2023
Thanks for your comment. I have bought some new pillows and will be putting them in the rooms.

10/10 Excellent

Catherine

Stayed 2 nights in Sep 2023
Response from robyn on 10 Nov 2023
Thanks Catherine for submitting your thoughts on our great little motel.

10/10 Excellent

ELVIRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels were extra large Excellent customer service
Stayed 1 night in Sep 2023
Response from robyn on 5 Nov 2023
Thanks for your comment. Everybody loves our towels.

6/10 Okay

DON

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from robyn on 5 Nov 2023
Hi Don hope you come back and we can improve on what may not have been right for you.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zz
Stayed 1 night in Aug 2023

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to lay your head after a long motorcycle ride. Will stay again next time we are in the area.
Stayed 1 night in Jul 2023
Response from Robyn on 12 Sept 2023
Thanks Jared we are very quiet and many of our guests appreciate the closeness to all Pubs, clubs and shopping.

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed
Stayed 1 night in Jun 2023

10/10 Excellent

Keira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay nice staff great location

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service
It was close to everything
Stayed 3 nights in Jun 2023

4/10 Poor

Elga

Business traveller
Disliked: Staff & service, property conditions & facilities
I have been requesting an invoice / receipt for my stay from 3 weeks ago, however even after numerous phone calls, I still haven't received a receipt. The visit was paid for by my work, so a receipt was essential. The chair in the room was very cracked, 3 lights didn't work. I didn't mind as most of the time I was out of the room, however not receiving an invoice is not acceptable and needs to be provided.
Stayed 2 nights in May 2023

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay
Stayed 1 night in Jun 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing reception staff.
Stayed 1 night in May 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Darryl

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We knew the cabin was ‘budget’ but it was in dire need of some maintenance. Problems included dripping shower head, no light in bedroom, no lid on kitchen bin, hedge overhanging much of path access, uncomfortable bed, etc.
Stayed 1 night in Apr 2023

6/10 Okay

Kimberley

Business traveller
Liked: Cleanliness, room comfort
Rooms are fine; admin could be better
Every time I stay here, the guy on the front desk makes a joke about how long/difficult my name is. Then when I check out I'm told that "my wife" will reconcile the account and send an email later. Then I have to email and chase the receipt that never actually arrives of its own accord. This is the same, neat, clean accommodation it always was and the location is very convenient to Bega township. But the new owners are just not as professional. I guess there's a reason why everyone else from my large organisation stays in Tathra, even though it's further away.
Stayed 1 night in Mar 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, clean, quiet and easy access. Very accommodating.
Stayed 1 night in Mar 2023

2/10 Terrible

Charles

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated. No bedside power points, no soap holder in shower, flush button in toilet doesn't work properly.
Stayed 1 night in Mar 2023

10/10 Excellent

Scott

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Fine. Basic accommodation. Swimming pool not functional. They dont answer calls. If they do, they dont honour promises.
Stayed 3 nights in Jan 2023

8/10 Good

John J

Stayed 1 night in Feb 2023

10/10 Excellent

Justin

Stayed 1 night in Jan 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EASY GOING
NICE STAY , HAVE STAYED BEFORE VERY HANDY FOR ME WHEN I VISIT CLIENT IN BEGA WILL STAY WHEN I COME TO BEGA AROUND 6 TIMES A YEAR.
Stayed 1 night in Jan 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2023

10/10 Excellent

Renee

Response from robyn on 10 Nov 2023
Thanks for your great report. we look forward to seeing you again.

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service
Convenient location, friendly, clean.

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing & uncomfortable.
The airconditioning circuit was turned off early in the night, and not by us. I have photos proving power to that circuit was cut. Given it was so hot that evening, the only way to at least marginally reduce the inside temperature was to leave the fan on all night, with the bathroom light on as well, it being operated by the same switch. It was almost impossible to sleep, and my 90 year old mother in law also endured an uncomfortable night in the "second bedroom". On calling reception in the night, I was told to leave a message as "we are on the phone", ie every time. My wife & I have encountered this type of power saving on our travels in some parts of Asia, but really, if the cost of electricity is the issue, then raise the cost, ie more than the $185 we paid for one night, or get someone else to manage the place. Oh, and it could do with a properly functioning refridgerator. Please supply the advertised features, or remove them from the list. We expect to get what we pay for in Australia.
Stayed 1 night in Jan 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, friendly service, beautiful room and awesome breakfast. Plus room to park my truck off the street.
Stayed 1 night in Jan 2023

8/10 Good

Keri

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bathrooms are in dire need of renovating. Towels and bedding was good quality, sufficient for an overnight stay.
Stayed 1 night in Jan 2023

10/10 Excellent

Elisabeth

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
We stayed in comfortable room. The wall was very thin. We could hear the neighbours and I was sure they could hear us too but everyone had been good in keeping their voice as low as possible at night time. Microwave was a little dirty. Price is quite expensive.
Stayed 2 nights in Jan 2023

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location close to main shopping centers and restaurants in the central business area of Bega. Comfortable clean beds and room and well appointed facilities.

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quoted 181 dollars found out that was american dollars had to pay 280 aus booked for 4 people only 3 beds manager supplied a fold up bed room was not like pictures very very small and outdated got 1 tiny bottle of milk for 3 aduults shower is in the bath very dangerous haven't seen anything like that since the 1960 beds very hard room very small tv small and the good is close to a pub with great meals ripped off by being quoted in amercan dollars beware

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Nice clean friendly motel

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Nov 2022

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a nice stay. The room was very clean
Stayed 1 night in Nov 2022