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"We truly enjoyed our stay at the Palacete in Aveiro. The staff were so friendly and helpful, and the hotel was quaint but luxurious. We appreciated the little extras like the afternoon treats delivered to our room. "

"When we arrived, the room we had was awful, bathroom tiles/ grout were dirty and moldy. Toilet and sink were ok. Overall a dingy room. My friend went to front desk to see if we could have another room, she was told not possible, hotel was booked. We figured it just 2 nights, we’ll bare it. Off we went to visit Coimbra. Upon our return (6 hours later) we noticed the AC was not working. Went to front desk, let them know we had an issue, a staff member came up to room to see what the issue was. She was very nice but unable to get it working. Eventually we were given another room, much better and bigger,1 king bed and single bed. However the bathroom tiles were awful as well. The water pressure is great and the towels are thick and absorbent."

"Our stay was nice but this is not a 5 star hotel any longer. It is in need of some updating and better explanation of available amenities upon check in."

"Conveniently located, the hotel was clean and quiet."

"Room was spotless, bed very comfortable and room had everything needed. Quiet venue a short walk from centre, and great meal in the adjoining restaurant. There was free street parking all along the hotel road. "

"OK, a bit pricy for what it is. "

"Noisy room by stairs to restaurant"

"The property is located in the beautiful valley on top of the mountain. The drive up to the check in was a small , narrow , cobblestone driveway. Once arrived we quickly checked in and were escorted to show us where to park the car and where the breakfast location was. Luckily we were located on the 5 th floor terrace so we only had to take the suitcases down to terrace 5 from terrace 7 where we parked. The room was a perfect size with a beautiful view of the grape vine mountainside and the river. There was a fridge and big walk in shower. The breakfast was spectacular with fresh squeezed orange juice and a chef to make omelets or over easy eggs ! They had 2 places to get food but unfortunately when we checked in on night one there was no availability until 9 pm at main restaurant . The next night we had reservations at 8:30 pm and that was the earliest! Edjardo who checked us in recommended a restaurant downtown and helped us get a taxi there and a return taxi , which cost $100 euros! So when you book a room , make dinner reservations at the main dining for a spectacular view and great menu variety. There are a lot of stairs so check to see if someone can help with suitcases to get to your room. Also when you book, ask if someone can take u to their main dining restaurant yet or you will have to drive ,or walk up and down the cobblestone driveway. There are some lights ,"

"Very good breakfast. "