「Made a reserve now pay later reservation. My card was locked as a lot of people do until I got to the hotel. I arrive at nearly midnight, and he told me he cancelled my reservation because the card didn’t go through. I said, “I had my card locked, you didn’t call me or message me. Can I get a different room?” And he told me they’re all sold out. We had to go 45 minutes further just to have somewhere to sleep. Horrible communication, horrible ethics.」
「Made a reserve now pay later reservation. My card was locked as a lot of people do until I got to the hotel. I arrive at nearly midnight, and he told me he cancelled my reservation because the card didn’t go through. I said, “I had my card locked, you didn’t call me or message me. Can I get a different room?” And he told me they’re all sold out. We had to go 45 minutes further just to have somewhere to sleep. Horrible communication, horrible ethics.」
Lenzi