Terrace/patio

Reviews of Hotel Bellinzona Sud Swiss Quality

3 out of 5
Hotel Bellinzona Sud Swiss Quality
Raststätte Bellinzona Süd, A2, Monte Carasso, Bellinzona, TI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 390 reviews" "
Rating 8 - Good. 146 out of 390 reviews" "
Rating 6 - Okay. 17 out of 390 reviews" "
Rating 4 - Poor. 8 out of 390 reviews" "
Rating 2 - Terrible. 4 out of 390 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Nice staff. Decent location. They didn’t complain about me bringing my bike inside.
Stayed 1 night in Nov 2023
Response from Silvia Frigerio on 27 Nov 2023
Dear Guest,Thank you very much for your great feedback!We are pleased that you enjoyed your stay.We are happy that our team was friendly and helpful and that you like our location: we are on the highway but surrounded by nature.We would be really happy to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin - Switzerland

8/10 Good

phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t have a good start. Finding the hotel was a nightmare. We tried to stay off toll roads and had has go around in circles trying to find the entrance. We arrived to find it more of a truck stop on the tollway. Not a single photo or comment of it being only accessible from toll road unless you had prior info and got the back gate opened. On first impression we weren’t happy. The buffet breakfast is located off site a short wet cold walk for us. There was coffee and pastries in lobby though. The beds were comfy and room was clean. Views look at city. Mountain. River and cows. So once inside all was good. Just the initial arrival could have been a lot better if a simple comment or photo of back private access could have been explained. Otherwise a nice stay.
Stayed 1 night in Nov 2023
Response from Silvia Frigerio on 27 Nov 2023
Dear Phillip,Thank you very much for your feedback.Your feedback is important to us because we are constantly trying to improve. We are pleased that you enjoyed your stay and that you liked the room and its view.We are sorry you had difficulty finding our hotel.We have posted our location on our website and various booking platforms trying to be the clearest as possible. We apologize if you imagined it differently. We are on the Highway Service Area "Bellinzona Sud", we are not in the center; we are on the edge of the Monte Carasso district. The easiest way to reach us is from the motorway. However, during reception opening hours, the hotel is also accessible from Via I Mundasc 3 - 6513 Monte Carasso, where a gate borders our car park.Although our hotel is located on the highway in just a few minutes you can be in various places in Monte Carasso or Bellinzona. There are many beautiful running and walking paths who leads the hotel straight to the nature. We hope to welcome you again in the future.Until then, we wish you all the best!Best regards

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel. Looks like a UK motorway service station stop from the outside, but could not be further from it once inside. All the rooms face away from the road so is totally quiet. Free tea/coffee/cakes/croissants in reception. The Marche next door for dinner has great food options and is immaculate.
Stayed 1 night in Oct 2023
Response from Silvia Frigerio on 17 Nov 2023
Dear Kevin,Thank you very much for your great feedback!We are pleased that you enjoyed your stay to the fullest as well as our free water/coffee/tea, croissants and sweet treats. We don't want anyone to be left high and dry.We are happy that you liked the tasty food in Marché.We would be extremely happy to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful first place.
Stayed 1 night in Oct 2023
Response from Silvia Frigerio on 17 Nov 2023
Dear Gene,Thank you very much for your great feedback!We are pleased that you enjoyed your stay to the fullest and we would be really happy to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin

10/10 Excellent

Jennifer, Lakebay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and a very nice place to stay.
Stayed 1 night in Oct 2023
Response from Silvia Frigerio on 20 Oct 2023
Dear Jessica,Thank you very much for your great feedback!With pleasure we forward it to our Team.We are pleased that you enjoyed your stay to the fullest and that our staff made you feel at home.We would be really happy to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin - Switzerland

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Silvia Frigerio on 20 Oct 2023
Dear Andrew,Thank you very much for your great feedback!We are pleased that you enjoyed your stay to the fullest and we would be really happy to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin - Switzerland

8/10 Good

daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was outstanding. Super friendly and very helpful in every way.
Stayed 1 night in Aug 2023
Response from Silvia Frigerio on 16 Sept 2023
Dear Daniel,Thank you very much for your feedback!With pleasure we forward it to our team.We are happy that we were able to help you and we would be even happier to welcome you again in the future.Until then, we wish you all the best!Sunny greetings from Tessin - Switzerland

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, we enjoyed the visit and would recommend the hotel. Staff were helpful and free coffee and croissants in the lobby were very welcome. Thanks
Response from Silvia Frigerio on 8 Sept 2023
Dear John, Thank you very much for your great feedback!With pleasure we forward it to our Team.We are pleased that you enjoyed your stay to the fullest and that you liked our free infused water, coffee, tea and croissants.We are glad our staff managed to help you.We would be really happy to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin - Switzerland

10/10 Excellent

Philip

Stayed 1 night in Aug 2023
Response from Silvia Frigerio on 8 Sept 2023
Dear Philip,Thank you very much for your great feedback!We are pleased that you enjoyed your stay to the fullest and we would be really happy to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin - Switzerland

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good refreshments in reception area. Vouchers for local groceries/food. Great size family rooms with clean, comfortable beds. Parking outside.
Stayed 1 night in Aug 2023
Response from Silvia Frigerio on 19 Aug 2023
Dear Joanna,Thank you very much for your great feedback!We are pleased that you and your family liked your room and enjoyed our free infused water, coffee, tea and sweet treats.We would be really happy to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient!
So convenient, just off the motorway. Staff were very helpful, freezing our ice packs & loaning replacements to keep our food cool. Complimentary hot & cold drinks in the lobby along with some cakes & pastries.
Stayed 1 night in Jul 2023
Response from Silvia Frigerio on 19 Aug 2023
Dear Amy,Thank you very much for your great feedback!We are pleased that you enjoyed your stay and it was a pleasure to help you refrigerate your food.We are particularly happy that you liked our free infused water, coffee, tea and sweet treats. We don't want anyone to be left high and dry!We would be really happy to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin - Switzerland

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical hotel by the highway. Basic room. No fridge. A/C noisy. Very small bathroom. Good for one night stay.
Stayed 1 night in Jul 2023
Response from Silvia Frigerio on 25 Jul 2023
Dear Catherine,Thank you very much for your feedback, it is important to us because we are constantly trying to improve.Our modern rooms all offer a view of nature, and are therefore an ideal oasis to relax away from traffic. Each room features self-adjusting air conditioning, a comfortable seating area, a flat screen with cable TV, free Wi-Fi, USB outlets, a Euro plug outlet, and an en-suite bathroom with a shower, commode, shaver adapter, and hair dryer.Our guests can also enjoy complimentary fresh water, which may be mixed with herbs if the guest desires, and freshly brewed coffee.You are right, since the covid-19 pandemic we no longer have fridge in the room.For guests who needs to refrigerate food or medicine we offer cooling-boxes or to hand over their items to the reception staff, who deposit them in the staff refrigerator.Drinks and snacks are available 24/24 in the lobby.We hope to welcome you again in the future.Until then, we wish you all the best!Sunny greetings from Tessin

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2023
Response from Silvia Frigerio on 18 Jul 2023
Dear Benjamin,Thank you very much for your great feedback!We are pleased that you enjoyed your stay to the fullest and we would be delighted to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin

10/10 Excellent

Nedo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Silvia Frigerio on 16 Jun 2023
Dear Nedo,Thank you very much for your great feedback!We gladly forward it to our team.We are pleased that you enjoyed your stay to the fullest and we would be extremely happy to welcome you again soon in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin

10/10 Excellent

dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price for our connecting rooms was very reasonable, staff was friendly, and the discount for the amazing restaurant right across the street was great.
Stayed 1 night in May 2023
Response from Silvia Frigerio on 24 Jun 2023
Dear Dawn,Thank you very much for your great feedback!We are pleased that you enjoyed your stay at Hotel Bellinzona Sud.We would be extremely happy to welcome you again soon.Until then, we wish you all the best!Sunny greetings from Tessin

8/10 Good

Honey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Silvia Frigerio on 11 Jun 2023
Dear Honey,Thank you very much for your feedback.We are pleased that you enjoyed your stay and we would be really happy to welcome you again in Bellinzona.Until then, we wish you all the best!Sunny greetings from Tessin

8/10 Good

Lillie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Silvia Frigerio on 2 May 2023
Dear Lillie,Thank you very much for your feedback!We are pleased that you enjoyed your stay in Hotel Bellinzona Sud.We would be really happy to welcome you again in the future.Until then, we wish you all the best.Sunny greetings from Tessin

6/10 Okay

hal

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Julia

Stayed 1 night in Aug 2022

10/10 Excellent

Leen, Den Haag

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived past 22:00, the official closing time and would leave before 5 am the next day. The young lady went the extra mile to assure swift check-in, although I should have done this at the machine. The card for electric charging was already locked down, however she assisted me on this as well. The hotel may be very proud of this very kind and helpful professional.
Stayed 1 night in Aug 2022
Response from Silvia Frigerio on 27 Aug 2022
Dear Leen,Thank you very much for your feedback!We are glad that our employee took good care of you and that you were able to rest peacefully.We hope to welcome you back.Until then we wish you all the best.Greetings from Bellinzona

10/10 Excellent

Leen, Den Haag

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
As a courtesy to the guests, the hotel does not charge you for recharging your electric vehicle! Very much appreciated!
Stayed 1 night in Aug 2022
Response from Silvia Frigerio on 27 Aug 2022
Dear Leen,Thank you very much for your feedback!We are glad that you appreciated it and left fully recharged;) Until the next time, we wish you all the best.Best regards

10/10 Excellent

Kaori

Stayed 1 night in Jul 2022
Response from Silvia Frigerio on 15 Aug 2022
Dear Kaori, Thank you very much for your feedback. We hope to welcome you again in our hotel. Until then, we wish you all the best. Greetings from Bellinzona

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful hotel for overnight or short stay.
For a motorway stopover this hotel is amazing. Our room was comfortable and well decorated with a great view out to the mountains and the Bellinzona castles. There are spacious and attractive communal areas both inside and outside and the provision of free coffee, flavoured waters and cakes is a delightful touch. The adjacent Marche restaurant is excellent with a wide choice of freshly prepared dishes. This was a superb overnight stop on our journey from Italy but would also make a pleasant base for a longer stay to explore the area. It is very good value for Switzerland.
Stayed 1 night in Jun 2022
Response from Walter Caranzano on 17 Jul 2022
Dear Susan, Thank you very much for your feedback, with pleasure we forward it to our team. We are pleased that you enjoyed our Restaurant Marché. Many guests are surprise by our location. We are on the highway but in the green of trees and lawn where sometimes still cows are. All our Rooms are facing the mountains and not at the side from the highway. We are looking forward to welcoming you again soon Greetings from Ticino

8/10 Good

Rashid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit difficult to locate. Staff was good, water & coffee available 24 hours.
Stayed 2 nights in May 2022
Response from Walter Caranzano on 12 Jun 2022
Dear Rashid, Thank you very much for your feedback, with pleasure we forward it to our team. We are pleased that you enjoyed our refreshments at the reception; we do not want anyone to be left high and dry. Many guests are surprise by our location. We are on the highway but in the green of trees and lawn where sometimes still cows are. All our Rooms are facing the mountains and not at the side from the highway. We are looking forward to welcoming you again soon Greetings from Ticino

2/10 Terrible

Rohit

Stayed 1 night in Mar 2022

8/10 Good

Rebecca

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay a night or two
Just next to the highway, but we couldn't hear the cars. Great service and free coffee and tea in common spaces
Stayed 1 night in Oct 2021
Response from Walter Caranzano on 2 Nov 2021
Dear Rebecca, Thank you very much for your feedback, with pleasure we forward it to our team. We are pleased that you enjoyed our refreshments at the reception; we do not want anyone to be left high and dry. Many guests are surprise by our location. We are on the highway but in the green of trees and lawn where sometimes still cows are. All our Rooms are facing the mountains and not at the side from the highway. We are looking forward to welcoming you again soon Greetings from Ticino

4/10 Poor

Romeo Antonio, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am disappointed with expedia. When I went to the front desk, the staff did not find my reservation but expedia already charged my credit card. The staff was helpfully to resolve my all situation.
Stayed 1 night in Oct 2021
Response from Walter Caranzano on 2 Nov 2021
Dear Romeo, We are truly sorry for the unexpected occurrence with your booking via expedia. It is the first time that we have not received the reservation via the web page. I am happy that our collaborators have been able to solve to your satisfaction. We look forward to welcoming you back to Bellinzona

10/10 Excellent

Cindy Alexandra, Salt Lake City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only one night. The accommodations were great, the people were wonderful, more friendly than the rest of the stays we had in Switzerland. There is a food court place next door and a coop which is super convenient, and a gas station. And it’s so close to the Old Town, about 12 minute drive. It’s easy to find from the freeway. The only drawback is the 18wheeler trucks that are parked close to the hotel. But the people here were super nice, my check in was wonderful!
Stayed 1 night in Aug 2021
Response from Walter Caranzano on 31 Aug 2021
Dear Cindy, Thank you very much for your feedback, with pleasure we forward it to our team. Many guests are surprise by our location. We are on the highway but in the green of trees and lawn where sometimes still cows are. All our Rooms are facing the mountains and not at the side from the highway. There are many beautiful running and walking paths who leads the hotel straight to the nature. Not only we give our guests the chance to rent a bike and explore the surrounding area on two wheels but to catch cheap transport to reach Bellinzona both ways. We are looking forward to welcoming you and your family again soon. Best regards from Bellinzona

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Walter Caranzano on 11 Jul 2021
Lieber Gast, Vielen Dank für Ihre Rückmeldung zu Ihrem Besuch im Hotel Bellinzona Sud und dass Sie sich die Zeit genommen haben, uns zu Bewerten. Wir würden uns freuen Sie bald wieder in Bellinzona begrüssen zu dürfen. Saluti dal Ticino

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, easily accessible. Breakfast at Marché for 15 CHF is great. We had a great stay, and highly recommend this hotel.
Stayed 4 nights in Mar 2021
Response from Walter Caranzano on 6 Apr 2021
Dear guest, Thank you very much for your feedback, we are glad that you enjoyed your stay at our hotel and the fresh food in Marché. We are looking forward to welcoming you again soon. Best regards from Ticino

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Walter Caranzano on 5 Apr 2021
Lieber Gast, Vielen Dank für Ihre Rückmeldung, schön dass es Ihnen bei uns gefallen hat und dass wir Sie begeistern konnten. Dieses Kompliment freut uns ganz besonders. Gerne leiten wir dies an unser Team weiter. Wir freuen uns, Sie bald wieder bei uns zu begrüssen. Für Fragen stehen wir jederzeit gerne zur Verfügung. Sonnige Grüsse aus dem Tessin

8/10 Good

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Walter Caranzano on 5 Apr 2021
Liebe Svetlana, Vielen Dank für Ihre Rückmeldung zu Ihrem Besuch im Hotel Bellinzona Sud und dass Sie sich die Zeit genommen haben, uns zu Bewerten. Wir würden uns freuen Sie bald wieder in Bellinzona begrüssen zu dürfen. Saluti dal Ticino

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic American style Hotel if you have a car
Excellent hotel, more of an American style with larger rooms. And air-conditioning extremely clean and very very good condition and very well insulated very quiet . Very happy with the place would definitely stay there again. Downside for some people, this is an interstate Hotel However it is very insulated so it’s very quiet quiet. One of the quietest hotels I’ve stayed at in Europe. It’s good if you have a car but if you’re taking the train or other transport it would not be very convenient. You can walk to it from town, but it’s quite far away and there’s nothing around it other than a truckstop restaurant It’s fine if you have a car I just would recommend walking to it.
Stayed 1 night in Mar 2021
Response from Walter Caranzano on 5 Apr 2021
Dear Doug, Thank you very much for your feedback, we are glad that you enjoyed your stay at our hotel and the fresh food in Marché. At our Guest coming with Train, we offer good opportunity with a special Taxi price or with the Hotel bicycle for discover the places around our Hotel. We are looking forward to welcoming you again soon. Best regards from Ticino

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto perfetto per una sosta durante un viaggio
L'albergo si trova all'uscita/ imbocco dell'autostrada ideale per una sosta se si hanno molti km da affrontare e non si voglion fare deviazioni. È la seconda volta che pernottiamo qui. Albergo pulito personale gentile.
Stayed 1 night in Mar 2021
Response from Walter Caranzano on 5 Apr 2021
Buon giorno Rosa, Grazie mille per il suo feedback che abbiamo inoltrato con piacere ai nostri collaboratori. Le auguro una splendida giornata! Soleggiati saluti dal Ticino

8/10 Good

Riccardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Lars

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Dr Jan Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay and relax for a day or two
Stayed 1 night in Aug 2020

6/10 Okay

Carlo

Travelled with family
Average motel. The photos on the Hotels page are deceptive because the area looks nicer than it really is. It's right by a major motorway with lots of trucks parked nearby. One of our bedside tables was still dirty with food & we had to wipe it. To eat any decent food you have to walk to the nearby Marche' whose prices are exorbitant.
Stayed 1 night in Jul 2020
Response from Walter Caranzano on 3 Aug 2020
Dear Carlo, Thank you very much for your feedback, it is important to us because we are constantly trying to improve. We are sorry you had such an unpleasant stay with us. We have posted our location on our website and various booking platforms trying to be the most clear as possible. We apologize if you imagined it differently. There are many beautiful running and walking paths who leads the hotel straight to the nature. Not only we give our guests the chance to rent a bike and explore the surrounding area on two wheels but also to catch cheap transport to reach Bellinzona both ways. At the Restaurant Marché, our guests you can enjoy lunch or dinner at self-choice for a special price for CHF 24.90. We apologize if, for some reason, you could not take advantage of this offer. For the next time, we would like to remind you that our the reception is always available to give you the support needed. We are looking forward to welcoming you again soon. We would be happy to answer any questions you may have. Best regards from Ticino

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Front desk not always manned until 0000
The description of the hotel says that you can check in with an attendant until 0000. We arrived at 2300 exhausted and there wasn’t anyone to help us. We tried the automatic check in and it said there was a problem with our reservation. So we called the “emergency” line. The lady said she would come over in 5 min. 20min later she arrived. She was friendly and expedited to check in but it was frustrating considering we picked the hotel based on the desk being manned until midnight. No other complaints. They offer free coffee/ tea 24hrs. Clean. No air conditioning. Good location.
Stayed 1 night in Jun 2020
Response from Walter Caranzano on 12 Jul 2020
Dear guest, Thank you very much for your feedback. Your feedback is important to us because we are constantly trying to improve. We are sorry that your stay with us started not pleasant. Please excuse the inconvenience caused by our self-check-in machine. You will find a description of the air conditioning in our information brochure. We would also be happy to explain the air conditioning system to you at your next check-in. We are looking forward to welcoming you again soon. We would be happy to answer any questions you may have. Best regards from Ticino

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Hotel was nice. Complimentary tea, coffee and water in reception. Room was large for European standards. Bathroom was a little cramped but vanity and sink were separate from toilet so you didn’t have to share small space with travel buddy. Reception was super friendly. Located just off the autobahn (A2) at a rest stop with gas and food headed north in Switzerland. Clean, quiet and safe.
Stayed 1 night in Feb 2020
Response from Walter Caranzano - Hotel Director on 21 Feb 2020
Dear guest, We are happy to read such a good review from you. Your feedback will be forwarded to the team. Thank you again for choosing our Hotel. Best regards.

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the most comfortable hotel of our entire Switzerland trip. Access is not that great from downtown/train station, but once you get there you can use their taxi vouchers to get to/from town for 6 francs (as of Sept 2019). Quiet despite being close to highway. Rooms on bottom floor have walk out patio are that is very nice. The restaurant that is next to the hotel is awesome. Using voucher from hotel, you pay 26 CHF per adult (I forget what the kids price was) for all you can eat and they have a great variety of excellent food. If you don't like something you ordered, go get something else. Excellent coffee in the lobby of the hotel and the staff was awesome! Play room with pool table also has many other games etc for kids to play. They even have diapers for you to change your baby (we didn't have a baby, but I thought that was interesting) Last, but not least, they have air conditioning!
Stayed 2 nights in Sep 2019

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean hotel with a friendly helpful staff, quiet with cows in a pasture outside, close to many attractions; very convenient if you have a car
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was very friendly. We got free coffee, water and refreshments in the lobby at all hours and the water was the best we've ever had abroad. The hotel is within walking distance of Denner and Marché and there's also a great pizza restaurant called Romitaggio nearby. The only problem we encountered were the beds, they're very stiff and in dire need of a mattress pad or something to make them softer.
Stayed 2 nights in Sep 2019
Response from Walter Caranzano on 22 Sept 2019
Dear guest, Thank you very much for your feedback, with pleasure we forward it to our team. We are sorry that you were not able to sleep well in our beds. Some of our guests like our firm mattresses some don’t. Unfortunately, it is impossible for us to offer mattresses that meet all requirements. We will be happy to offer you additional cushions next time so that you feel comfortable with us. We are looking forward to welcoming you again soon. Best regards from Bellinzona

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many fun activities available in scenic natural setting. Great refreshments.
Stayed 1 night in Jul 2019
Response from Walter Caranzano on 14 Jul 2019
Thank you very much for your feedback. We are pleased that you enjoyed our water; we don’t want anyone to be left high and dry. Many guests are surprise by our location. We are on the highway but in the green of trees and lawn where sometimes still cows are. We are looking forward to welcoming you again soon Greetings from Ticino

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiss excellence
Like the reception area—- water/ coffee. Comfortable room. Tv menu in different languages great
Stayed 1 night in May 2019
Response from Walter Caranzano on 7 Jul 2019
Dear Peter, Thank you very much for your feedback, with pleasure we forward it to our team. We are happy to forward it to the team. We are looking forward to welcoming you again soon. Best regards from Bellinzona