「No toilet paper and other amenities refill, been talked to the staff a few times and get ignored about bath tub stopper no one come and check or fix and unable to help us change the room. The hotel charged twice and still cannot get a refund… bad experience ever! 」
「Our room was spotless, and very comfortable, and the majority of staff were lovely, helpful and polite. Our only real issue was the health club, where the ladies changing rooms were absolutely filthy. In the showers, there was a huge amount of hair stuck to the floor and cubicle walls, dirty plasters on the floor and someone had even spat on a mirror in the changing room and it hadn't been cleaned. Also, there were children running riot in the pool and in the hot tub (allegedly over 16s only),...