This location was chosen as a central meeting point for several family members. Location was great, but we experienced several issues that were disappointing and unexpected when renting a high-cost home such as this one. For over $800 a night we had the following issues, all called in, but none resolved or followed up on.
1. Broken chairs on the deck. Glad we checked before sitting down, both chairs were completely broken and should not have been on site. Cheap chairs for location also.
2. Dishwasher broken - both the top and bottom slides. Parts laying on the counter with no warning. When sliding the top section where glasses go it fell off the rail, thankfully no glasses where in it and no one was hurt. Bottom section also did not slide, so it was not useable (called, no action)
3. Pool table in bedroom, but NO cue sticks! Kids very disappointed (called, no action)
4. 5 bikes listed, all needed major work (flat tires, stripped handlebars, missing pedals), spent 2+ hours fixing. In the end, two could not be repaired so we had to spend extra funds to reserve 2 additional bikes.
5. Very limited paper products (no paper towels, 1 extra TP with 4 bathrooms).
6. A/C did not work. House was 80 degrees when we showed up, A/C was set at 70 but stayed hot until evening when could leave the windows open.
The house is a nice set up with the bedrooms, bathrooms and common areas. But it is clear this only an income home and not taken care of well with all the issues. Things happen, but this was much more than expected and disappointing for the cost.