Great Falls Benefis Extended Care Hotels

"It was horrible the staff was so mean and snotty acting. I will never stay there again."

"Overall pretty good. Great location but the room was not clean. Lots of hair in the sink and show. So obvious not sure how it was missed. In room safe was broken. "

"The pictures on the website are not accurate, they make the rooms look much cleaner and nicer than they are, this place was a wreck. When I checked in, the room they put me in was either occupied or missed by housekeeping entirely, I let the front desk know and they moved us to another room that had a putrid smell but we stayed in this room hoping it would dissipate, it didnt. We later found it was coming from the mini fridge even though it LOOKED clean it smelled like a literal dead animal had been rotting in there for a while. I gagged when I opened it and I have a strong stomach. The thin blanket thing I think is meant to look like a comforter was covered in dog hair. The one blanket under the sheet thing meant to look like a comforter was a very thin fleece like blanket that was not warm at all, the heat only worked on or off, the temp control thing must have been broken because it would be sweltering no matter what "temp" we put it on so it could only be controlled by turning it on or off. The entire place was filthy, there was a bunch of what I am hoping was dried mud behind the door. The paint was chipping everywhere and something reddish/pink splattered on the walls and ceilings, rust running down the walls under the sink, the thin laminate flooring was buckling in places. There was also signs everywhere that said effective march 25 2025 they will not allow someone residing in Great Falls or the surroundings areas to book there. Which was also weird. "

"Was an okay stay "

"Manager was great. Loved the body wash! She man to contact the owners and sold me 2 bottles. Thank you!"

"Comfortable room and heaters worked well."

"Great place to stay, lots of eats with in walking distance "

"The rooms were clean. It was an old building so I guess that's why there was brown water coming out of the faucet at first until you let it run. The toilet seat had a crack in it but I didn't want to complain since we weren't going to be there long. Not bad I guess."

"Good view "